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Ecommerce Customer Jobs (NOW HIRING)

Wasatch Rx LLC

eCommerce CSR

Sandy, UT · On-site

$18/hr

The eCommerce CSR performs assigned duties under the direction of the eCommerce Manager. This role supports Wasatch Rx's online business partnerships through purchasing, order management, customer ...

Miami HEAT

E-commerce Customer Service Associate

Doral, FL · On-site

$13.50 - $18.50/hr

E-Commerce Customer Service Representative The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative. The Service Representative's main priority is providing ...

Mars

Customer Manager, eCommerce

Franklin, TN · On-site

The eCommerce Customer Manager is a key part of our transformational journey to a digital-first organization putting pet parents at the heart of everything we do. Reporting to the eCommerce Sales ...

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How much do ecommerce customer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ecommerce customer in the United States is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.

What are popular job titles related to Ecommerce Customer jobs?

For Ecommerce Customer jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Customer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,092 per year, or $28.4 per hour.

Part-Time Ecommerce Customer Service Specialist -- Shopify Experience Required.

Secaucus, NJ • On-site

Dana-Co
Specialized Design Services • 51 - 200 employees
Learn more about Dana-Coexternal

$25 - $27/hr

Part-time

Posted 14 days ago

Job description

Part-Time Ecommerce Customer Care Specialist


Location: Secaucus, NJ — 100% In Office
Schedule: Tuesday, Wednesday, and Thursday; 24 hours per week


Dana-co, a leading women’s intimate apparel company, is seeking an experienced Ecommerce Customer Care Specialist to support our online customers and order operations.


Applicants must have prior Ecommerce customer care/service experience and be able to commute to our Secaucus office three days per week. Remote work is not available.


Responsibilities

  • Respond to Ecommerce customers by email, live chat, and Gorgias.
  • Assist with product, sizing, order, shipping, return, exchange, and refund questions.
  • Process and monitor orders through Shopify and other ecommerce systems.
  • Investigate delayed, incomplete, or incorrectly fulfilled orders.
  • Coordinate with warehouse staff to resolve inventory and shipping issues.
  • Identify and report website, pricing, promotion, or product-information errors.
  • Provide professional, timely service and follow customer issues through resolution.


Qualifications

  • Prior Ecommerce customer service experience is required.
  • Shopify experience is required.
  • Experience with Gorgias is strongly preferred.
  • Experience with Amazon Seller Central, Loop Returns, or BlueCherry is a plus.
  • Apparel, fashion, lingerie, or consumer product experience is preferred.
  • Strong written communication, organization, and problem-solving skills.
  • Must be available to work in Secaucus on Tuesday, Wednesday, and Thursday.


Dana-co is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable law.