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Ecommerce Business Manager Jobs (NOW HIRING)

The Salvation Army

E-Commerce Associate

San Diego, CA · On-site

E-COMMERCE SUPERVISOR or BUSINESS MANAGER GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible.

shrm

Manager, eCommerce

Alexandria, VA

Working cross-functionally across business strategy, digital experience, technology, product operations, analytics, and marketing, the eCommerce Manager serves as the business owner for the eCommerce ...

Wagner Group

Sr E-Commerce Manager

Plymouth, MN

The E-Commerce Business Development Manager will lead the digital commerce strategy for our portfolio of consumer and contractor products, driving growth across D2C, retail partner platforms, and ...

SHRM

Manager, eCommerce

Alexandria, VA · Hybrid

Working cross-functionally across business strategy, digital experience, technology, product operations, analytics, and marketing, the eCommerce Manager serves as the business owner for the eCommerce ...

Sbhonline

ECommerce Manager

Manhattan, NY · On-site

Monday through Friday, Standard Business Hours Salary: Based on Experience Description We are seeking a highly organized and proactive Ecommerce Manager to join a growing team in Brooklyn, NY. This ...

WAGNER Group

Sr E-Commerce Manager

Plymouth, MN · On-site

The E-Commerce Business Development Manager will lead the digital commerce strategy for our portfolio of consumer and contractor products, driving growth across D2C, retail partner platforms, and ...

Salvation Army

E-Commerce Associate

San Diego, CA · On-site

E-COMMERCE SUPERVISOR or BUSINESS MANAGER GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible.

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Ecommerce Business Manager information

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$33K

$71.3K

$129.5K

How much do ecommerce business manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ecommerce business manager in the United States is $71,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $82,500.00 per year, depending on experience, location, and employer.

What does an Ecommerce Business Manager do?

An Ecommerce Business Manager oversees the online sales and presence of a company. Their responsibilities include managing the company’s ecommerce website, developing sales strategies, analyzing online sales data, and coordinating with marketing, logistics, and customer service teams. They ensure the online store runs smoothly, optimize the customer experience, and work to increase sales and profitability. Additionally, they stay updated with ecommerce trends and technologies to keep the business competitive.

What are the key skills and qualifications needed to thrive as an Ecommerce Business Manager, and why are they important?

To thrive as an Ecommerce Business Manager, you need expertise in online sales strategies, digital marketing, data analytics, and a solid understanding of e-commerce platforms, often supported by a degree in business, marketing, or a related field. Familiarity with tools like Shopify, Magento, Google Analytics, and email marketing platforms, as well as certifications in digital marketing or e-commerce, is highly valuable. Strong leadership, adaptability, and excellent communication skills are crucial for managing teams and collaborating across departments. These abilities are essential for driving online sales growth, optimizing customer experience, and staying competitive in the fast-evolving digital marketplace.

What are some common challenges Ecommerce Business Managers face when coordinating between marketing, logistics, and customer service teams?

Ecommerce Business Managers often encounter challenges in aligning the goals and workflows of marketing, logistics, and customer service teams. For instance, a promotional campaign may drive a sudden spike in orders that strains warehouse and shipping operations, or customer service may need timely information from logistics to address delivery issues. Successful managers proactively communicate across departments, forecast demand, and implement integrated systems to ensure customer expectations are met and team objectives remain synchronized.

What is the difference between Ecommerce Business Manager vs Ecommerce Marketing Manager?

AspectEcommerce Business ManagerEcommerce Marketing Manager
Primary FocusOverseeing overall ecommerce operations, sales, and business growthDeveloping and executing marketing strategies to drive traffic and sales
Required SkillsBusiness management, analytics, supply chain, customer serviceDigital marketing, SEO, SEM, content creation
Work EnvironmentCross-functional teams, operations, sales, logisticsMarketing teams, creative departments, advertising platforms
Common CertificationsBusiness or management degrees, eCommerce certificationsDigital marketing certifications, Google Ads, SEO certifications

The Ecommerce Business Manager focuses on overall store operations, sales, and strategic growth, while the Ecommerce Marketing Manager concentrates on marketing campaigns and customer acquisition. Both roles are essential for a successful ecommerce business but differ in their core responsibilities and skill sets.

What is the role of an ecommerce business manager?

An ecommerce business manager oversees the online sales operations of a company, including managing product listings, marketing strategies, customer service, and sales analytics. They coordinate between teams, optimize website performance, and use tools like analytics platforms to improve revenue and customer experience.

What is the salary of an ecommerce business manager?

The average salary of an ecommerce business manager in the United States ranges from $70,000 to $130,000 per year, depending on experience, location, and company size. Senior roles or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits.

What cities are hiring for Ecommerce Business Manager jobs?

Cities with the most Ecommerce Business Manager job openings:

What states have the most Ecommerce Business Manager jobs?

States with the most job openings for Ecommerce Business Manager jobs include:

What are popular job titles related to Ecommerce Business Manager jobs?

For Ecommerce Business Manager jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Business Manager job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $71,285 per year, or $34.3 per hour.

Manager, eCommerce

Alexandria, VA • On-site

Society for Human Resource Management (SHRM)
See more jobs at Society for Human Resource Management (SHRM)external

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Key responsibilities

  • Develop and execute the eCommerce strategy and roadmap, aligning priorities with organizational objectives, customer needs, revenue opportunities, and long-term scalability.

  • Monitor and analyze key eCommerce metrics, including revenue, conversion, average order value, checkout and product performance, and customer behavior; translate insights into actionable recommendations, priorities, and risk mitigation strategies.

  • Oversee the operational health of the eCommerce business, including product and catalog management, product setup and configuration, SKU structures, pricing, promotions, purchasing experiences, and transaction flows.

Job description

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Summary
The eCommerce Manager is responsible for the strategy, performance, and day-to-day operations of SHRM's digital commerce experience. This role ensures the eCommerce ecosystem supports organizational objectives, customer needs, and revenue goals while driving continuous improvement across the customer journey, including product discovery, evaluation, purchase, and post-purchase management.
Working cross-functionally across business strategy, digital experience, technology, product operations, analytics, and marketing, the eCommerce Manager serves as the business owner for the eCommerce platform and related capabilities. The role translates business requirements into scalable digital solutions, ensures the operational effectiveness and performance of the commerce platform, and identifies opportunities to enhance functionality and customer experience.
The eCommerce Manager develops and executes the eCommerce roadmap, monitors and analyzes performance and conversion metrics, defines business and functional requirements, partners with Technology to address system needs and issues, and coordinates cross-functional activities supporting product launches and enhancements.
Responsibilities
eCommerce Strategy, Customer Experience & Business Performance
  • Develop and execute the eCommerce strategy and roadmap, aligning priorities with organizational objectives, customer needs, revenue opportunities, and long-term scalability.
  • Identify and prioritize opportunities to improve conversion, average order value, digital adoption, customer experience, and overall eCommerce performance through enhancements to technology, processes, merchandising, and digital experiences.
  • Develop business cases and recommendations for new commerce capabilities, enhancements, and investments based on business value, customer impact, performance data, and operational requirements.
  • Monitor and analyze key eCommerce metrics, including revenue, conversion, average order value, checkout and product performance, and customer behavior; translate insights into actionable recommendations, priorities, and risk mitigation strategies.
  • Partner with Marketing, Brand, UX, Content, Product, and other stakeholders to optimize the digital customer journey, effectively communicate product value, and support customer decision-making.
  • Lead and develop the eCommerce team by establishing priorities, accountabilities, and performance expectations while enabling team members to independently own assigned areas of the business.

Commerce Platform & Technology
  • Serve as the primary business owner for the eCommerce technology ecosystem and co-business owner of NetSuite for product data, partnering with Technology, engineering, architecture, and external partners to ensure platform capabilities support business and customer needs.
  • Translate business requirements into functional requirements, user stories, process flows, and acceptance criteria, and partner with technical teams through solution design, development, testing, implementation, and post-launch validation.
  • Maintain an understanding of commerce architecture, integrations, and data flows across commerce, CMS, ERP, CRM, payment, analytics, fulfillment, and related platforms to identify dependencies and opportunities for improvement.
  • Partner with Technology to diagnose and prioritize production issues and drive platform, integration, and automation enhancements that improve customer experience, functionality, scalability, and operational efficiency.

eCommerce Operations & Product Launches
  • Oversee the operational health of the eCommerce business, including product and catalog management, product setup and configuration, SKU structures, pricing, promotions, purchasing experiences, and transaction flows.
  • Lead eCommerce activities for new product launches, ensuring commerce requirements, system dependencies, configurations, testing, and operational readiness are completed prior to launch.
  • Coordinate dependencies across eCommerce, ERP, payments, fulfillment, Finance, Customer Experience, and other connected systems and teams to ensure accurate and reliable transaction processing.
  • Establish and maintain processes, controls, documentation, and governance that support accurate, efficient, and scalable commerce operations.
  • Lead resolution of commerce-related operational issues, coordinating across teams to identify root causes, minimize customer and business impact, and implement solutions that reduce recurrence.
  • Balance day-to-day commerce operations and issue resolution with product launches, platform development, and longer-term optimization priorities.

Education & Experience Requirements
Education
• Bachelor's degree in Business, Marketing, Digital Commerce, Information Systems, or a related field, or equivalent experience in lieu of degree.
Experience
• Ten (10) or more years of experience in eCommerce, digital product, digital experience, or a related field, with experience owning complex digital commerce initiatives.
• Demonstrated experience managing an eCommerce platform and the broader ecosystem of systems required to support digital transactions.
• Experience translating business needs into requirements and working closely with technology or engineering teams.
• Experience managing complex cross-functional initiatives with multiple stakeholders and dependencies.
• Experience using data and analytics to evaluate eCommerce performance, identify opportunities, and drive improvements in conversion, customer experience, and revenue.
• Prior experience leading or managing employees.
• Experience with Adobe Commerce, Adobe Experience Manager, Adobe Analytics/CJA, NetSuite, Salesforce are strongly preferred.
Certifications - NA
Knowledge, Skills & Abilities
  • Strong knowledge of eCommerce strategy, digital customer experience, merchandising, product and catalog management, and commerce operations.
  • Strong understanding of the end-to-end digital commerce ecosystem, including eCommerce platforms, ERP, CRM, CMS, payment processing, fulfillment, analytics, and system integrations.
  • Ability to develop and execute eCommerce strategies and roadmaps aligned with business objectives, customer needs, and revenue goals.
  • Strong analytical and problem-solving skills with the ability to interpret eCommerce KPIs, customer behavior, and business performance data and translate findings into actionable recommendations.
  • Demonstrated ability to define business and functional requirements and effectively partner with technical teams throughout design, development, testing, implementation, and ongoing optimization.
  • Strong project and program management skills with the ability to manage multiple priorities, dependencies, and initiatives in a complex, cross-functional environment.
  • Ability to identify and resolve operational and technology issues, assess business and customer impact, and develop scalable solutions.
  • Strong leadership and people management skills, including the ability to establish priorities, delegate responsibilities, coach employees, and foster accountability.
  • Strong interpersonal and collaboration skills with the ability to build effective relationships across Technology, Marketing, Finance, Product, Customer Experience, and other business functions.
  • Strong written and verbal communication skills, including the ability to communicate complex technical and business concepts to both technical and non-technical audiences.
  • Sound business judgment with the ability to balance immediate operational needs with longer-term strategic priorities.
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
  • Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.

Physical Requirements
This position operates in a typical office environment (which includes a home office setting) and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent use of hands and fingers for typing, handling documents, and using office equipment.
  • Occasional standing, walking, bending, and reaching.
  • Ability to lift and carry up to 30 pounds as needed.
  • Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.

Work Environment
Hybrid Schedule (3 Days In-Office/2 Days Remote)
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0 - 10%
#LI
The hiring range for this position is $110,000 to $130,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).
We do not sponsor applicants for work visas.

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