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Ecommerce Associate Jobs in Santa Rosa, CA (NOW HIRING)

Gopuff

Retail Sales Associate, Napa, #1451

Napa, CA · On-site

$16.90/hr

Retail, e-commerce or warehouse experience is preferred * Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver ...

Gopuff

Retail Sales Associate, Napa, #1451

Napa, CA

$16.90/hr

Retail, e-commerce or warehouse experience is preferred * Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver ...

Gopuff

Retail Sales Associate, Napa, #1451

Napa, CA · On-site

$16.90/hr

Retail, e-commerce or warehouse experience is preferred * Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver ...

Gopuff

Retail Sales Associate, Santa Rosa, #402

Santa Rosa, CA · On-site

$16.50 - $18.75/hr

Retail, e-commerce or warehouse experience is preferred * Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver ...

Cycle Gear

Sales Associate

Santa Rosa, CA

$18.21 - $22/hr

... e-commerce and retail experiences. What to expect when you work here As a Sales Associate, you would be responsible for providing every customer with a great experience. You will be expected to ...

Comoto

Sales Associate

Santa Rosa, CA · On-site

$18.21 - $22/hr

... e-commerce and retail experiences. What to expect when you work here As a Sales Associate, you would be responsible for providing every customer with a great experience. You will be expected to ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Santa Rosa, CA

Ecommerce Associate information

See Santa Rosa, CA salary details

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$36

How much do ecommerce associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for ecommerce associate in Santa Rosa, CA is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Santa Rosa, CA? The most popular types of Ecommerce jobs in Santa Rosa, CA are:
What job categories do people searching Ecommerce Associate jobs in Santa Rosa, CA look for? The top searched job categories for Ecommerce Associate jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Ecommerce Associate jobs? Cities near Santa Rosa, CA with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,160 per year, or $21.7 per hour.
e-Commerce Support - PT

e-Commerce Support - PT

Goodwill - Redwood Empire

Santa Rosa, CA

$18.31/hr

Part-time

Posted 8 days ago

Job description

POSITION TITLE:             E-commerce Support
STATUS:                           Non-Exempt
DEPARTMENT:                ShopGoodwill
REPORTS TO:                 Cyber Store Manager
SAFETY SENSITIVE:        LOW - Position is not subject to pre-employment physical or, drug & alcohol screening.
The starting wage for this position is $18.31 per hour. 
CHARACTERISTICS OF THE JOB:  Under the general direction of the E-commerce Manager, the E-commerce Support identifies, selects, sorts, photographs and posts donated items for sale online.  Duties are performed in a manner that maximizes efficiency.  The E-Commerce Support is also responsible for additional packaging, labeling and shipping of merchandise sold online using proper packing methods to ensure its safe arrival.
PROVIDES SUPERVISION TO:  None.
RESPONSIBILITIES - ESSENTIAL FUNCTIONS:
 
  • Select quality items, as directed, to post online.
  • Research the value of the item using established procedures.
  • Photograph selected items with a digital camera and download photos to PC.
  • Edit photos, using various editing software programs, to ensure an accurate portrayal of item.
  • Write an accurate and meaningful description of item, focusing on details that would be helpful to a potential buyer.
  • Post photos and descriptions onto the auction website following all set procedures and auction site rules.
  • Select, sort, and post items to our Amazon & ShopGoodwill.com stores using established procedures.
  • Help maintain inventory systems, including stocking posted books and purging non-sellable items as directed.
  • Maintain a clean, well-organized work and inventory storage area to maximize efficiency and control quality.
  • Meet assigned production and/or sorting goals.
  • Maintain and submit production records as requested.
  • Properly pack items sold on the auction site.
  • Prepare shipping labels and create shipping manifests.

ANCILLARY FUNCTIONS:
  • Provide relief in other department sections as needed.
  • Adhere to all company policies and procedures.
  • Other duties as assigned.

QUALIFICATIONS:
 
  • Demonstrated ability in book sorting procedures and techniques or have the ability to learn quickly.
  • Ability to meet or exceed daily production goals.
  • Ability to work independently, under minimal supervision.
  • Solid knowledge of books, including authors; rare and collectibles knowledge is highly preferred.
  • Demonstrated ability to work efficiently as part of a team.
  • Ability to speak, read and write in English.
  • Basic math skills.
  • Ability to communicate effectively with co-workers and supervisors.
  • Ability to complete basic forms.
  • Ability to organize large quantities of packing supplies.
  • Ability to perform functions on a PC computer.
  • Ability to learn or identify unique and collectible items and antiques.
  • Current ability, or the ability to learn, to operate a digital camera.

DESIRED TRAITS AND COMPETENCIES
  • Respect of others.
  • Ability to perform effectively and cooperatively as part of a team.
  • Excellent interpersonal skills and the ability to interact effectively with a diverse population
  • Excellent attention to detail.
  • Good communication skills, both in writing and orally, to relay information within the business; to respond appropriately to legal and/or sensitive issues.
  • High school diploma or equivalent, preferred.

WORK ENVIRONMENT: Exposure to low level noise.  Temperate climate.  Overhead lighting. Interaction with the general public.  May be exposed to moderate levels of dust.
PHYSICAL REQUIREMENTS: Ability to stand, walk, sit, talk, hear, type, reach with hands and arms.  Specific vision abilities required by this position include close vision.  Ability to sit at a desk, type and enter data at a computer monitor for up to 8 hours a day, with routine rest and meal breaks. Ability to lift up to 50 pounds.  Ability to place items on shelves by bending at the waist, reaching overhead, squatting or kneeling depending on shelf height.  Ability to move items using a hand truck or 4-wheel cart.  Ability to stand up to 8 hours a day, constant bending and stooping, frequent reaching above head, occasional kneeling, fine and gross manual dexterity.
PROMOTIONAL & DEVELOPMENT OPPORTUNITIES:
Position may be promotable to Cyber Store Lead with demonstrated mastery of skills and expected behaviors. All promotions are based on business needs and demonstrated skills and achievements.
 

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