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Ecommerce Associate Jobs in Rochester, NY (NOW HIRING)

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

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Ecommerce Associate information

See Rochester, NY salary details

$10

$19

$32

How much do ecommerce associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for ecommerce associate in Rochester, NY is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are the most commonly searched types of Ecommerce jobs in Rochester, NY? The most popular types of Ecommerce jobs in Rochester, NY are:
What are popular job titles related to Ecommerce Associate jobs in Rochester, NY? For Ecommerce Associate jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Ecommerce Associate jobs? Cities near Rochester, NY with the most Ecommerce Associate job openings:
Infographic showing various Ecommerce Associate job openings in Rochester, NY as of May 2026, with employment types broken down into 4% As Needed, 67% Full Time, 17% Part Time, 4% Temporary, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,700 per year, or $19.6 per hour.

Key Lead - Eastview Mall, Hollister

Abercrombie and Fitch Co.

Victor, NY • On-site

$18.70/hr

Part-time

Posted 22 days ago


Abercrombie & Fitch rating

6.2

Company rating: 6.2 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

47th of 102 rated fashion retailers


Job description

Job Description:
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge, Brand Awareness, while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements
  • Schedule will vary weekly, but you should expect to work at least 12-16 hours per week.
  • Required availability on Saturdays and Sundays as well as certain holidays.
  • In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes
  • High School Diploma/ G.E.D. preferred, or equivalent
  • 1 year of retail experience is preferred.
  • Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
  • Maintain a strong customer focus.
  • Demonstrate exceptional interpersonal skills.
  • Possess strong communication skills.
  • Show knowledge of current fashion trends.
  • Be energetic, outgoing, and assertive.
  • Take initiative and show confidence.
  • Master adaptability and flexibility.
  • Balance multiple tasks while being detail-oriented.
  • Engage in applied learning and proactive thinking.
  • Exhibit a strong work ethic.

What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF
The starting rate for this position is $18.70 per hour. (i.e., the recruiting pay range for this position is $18.70-$18.70 per hour). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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