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Ecommerce Associate Jobs in Rochester, NY (NOW HIRING)

Fleet Feet

Retail Sales Associate

Rochester, NY

$16 - $18/hr

With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment!

Showcase

Assistant Manager

Rochester, NY

$16.85 - $19/hr

Training sales associates * A strong customer service environment * Execution mechandising standard ... With 100+ permanent stores in Canada's best shopping centre's plus a growing ecommerce business at ...

Showcase

Assistant Manager

Rochester, NY · On-site

Training sales associates * A strong customer service environment * Execution mechandising standard ... With 100+ permanent stores in Canada's best shopping centre's plus a growing ecommerce business at ...

Fleet Feet

Retail Sales Associate

Rochester, NY · On-site

$16/hr

With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment!

Showcase

Assistant Manager

Rochester, NY · On-site

$16.85 - $19/hr

Training sales associates * A strong customer service environment * Execution mechandising standard ... With 100+ permanent stores in Canada's best shopping centre's plus a growing ecommerce business at ...

JCPenney

Ast Mgr Merchandise

Victor, NY · On-site

$43K/yr

Oversees the Manager on Duty program to ensure that associates are actively engaged, and customers ... eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in ...

Skechers

Part Time Product Specialist

Rochester, NY · On-site

$16.50/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal ...

Skechers

Part Time Product Specialist

Rochester, NY

$16.50/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal ...

Wegmans

Store Associate

Rochester, NY

$16.50 - $17/hr

E-Commerce Store Shopper * Custodian * Dishwasher * Product Stocker * Restaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!) * Fresh Foods Customer Service (Positions in ...

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Ecommerce Associate information

See Rochester, NY salary details

$10

$19

$32

How much do ecommerce associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ecommerce associate in Rochester, NY is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What jobs pay $10,000 a month without a degree?

Ecommerce associates typically do not earn $10,000 a month without significant experience or advanced skills. High-paying roles in e-commerce, such as digital marketing managers or online business owners, can reach that level, but they often require specialized knowledge, entrepreneurial effort, or certifications rather than formal degrees. Most jobs paying this amount are in sales, tech, or entrepreneurship, and may involve commission, bonuses, or ownership stakes.

What are the 4 types of e-commerce?

The four main types of e-commerce are Business-to-Consumer (B2C), where businesses sell directly to consumers; Business-to-Business (B2B), involving transactions between companies; Consumer-to-Consumer (C2C), where individuals sell to each other; and Consumer-to-Business (C2B), where consumers offer products or services to businesses. Ecommerce associates often work with platforms supporting these types, such as online marketplaces and retail websites.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an ecommerce job do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures smooth online transactions. They often use ecommerce platforms like Shopify or Amazon Seller Central and may analyze sales data to improve performance. Strong communication skills and familiarity with digital tools are important for this role.

What are the 7 C's of e-commerce?

The 7 C's of e-commerce are Customer, Content, Context, Commerce, Connection, Communication, and Conversion. These principles help e-commerce associates focus on customer needs, quality content, relevant context, seamless transactions, building relationships, effective communication, and optimizing sales conversions. Understanding these elements supports successful online retail operations and enhances the customer experience.
What are the most commonly searched types of Ecommerce jobs in Rochester, NY? The most popular types of Ecommerce jobs in Rochester, NY are:
What are popular job titles related to Ecommerce Associate jobs in Rochester, NY? For Ecommerce Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Rochester, NY look for? The top searched job categories for Ecommerce Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Ecommerce Associate jobs? Cities near Rochester, NY with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 6% Full Time, 91% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,776 per year, or $19.6 per hour.
Retail Sales Associate

Retail Sales Associate

Fleet Feet

Rochester, NY

$16 - $18/hr

Part-time

Posted 23 days ago

Fleet Feet rating

6.4

Company rating: 6.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

43rd of 102 rated fashion retailers

Job description

Overview

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.


Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.


Qualifications

  • Available to work a flexible schedule, including, days, evenings, weekends, and holidays
  • Experience in a customer-facing sales environment preferred
  • Proactive learner and sound decision maker
  • Passionate, positive, self-motivated and detail-oriented
  • Accountable and adaptable
  • Does the right thing
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Communicate professionally with customers and team
  • Deliver the best customer experience by outfitting each customer that walks through the door
  • Support all Fleet Feet initiatives, activities, and functions

Perks:

  • High energy and fun atmosphere
  • Training and advancement opportunities within the Fleet Feet brand
  • Community involvement
  • Product Discounts
  • Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

What Fleet Feet employees say

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