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Ecommerce Associate Jobs in Decatur, IL (NOW HIRING)

Rural King Supply

IT Business Analyst

Elwin, IL

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Support multiple concurrent projects across retail, eCommerce, and enterprise systems.

Rural King Supply

IT Business Analyst

Boody, IL

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Support multiple concurrent projects across retail, eCommerce, and enterprise systems.

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Ecommerce Associate information

See Decatur, IL salary details

$10

$19

$32

How much do ecommerce associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for ecommerce associate in Decatur, IL is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are popular job titles related to Ecommerce Associate jobs in Decatur, IL? For Ecommerce Associate jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Decatur, IL look for? The top searched job categories for Ecommerce Associate jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Ecommerce Associate jobs? Cities near Decatur, IL with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Decatur, IL as of May 2026, with employment types broken down into 4% As Needed, 49% Full Time, 43% Part Time, and 4% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,086 per year, or $19.3 per hour.
IT Business Analyst (61936)

IT Business Analyst (61936)

Rural King Supply

La Place, IL • On-site

Full-time

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Rural King rating

5.1

Company rating: 5.1 out of 10

Based on 339 frontline employees who took The Breakroom Quiz

576th of 712 rated retailers

Job description

About us
Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
What You'll Do
As a Business Analyst you will serve as a key liaison between business stakeholders and technical teams, helping define, document, and deliver technology solutions that support Rural King's retail and digital operations. This role will focus on understanding business needs, translating them into functional and technical requirements, and supporting the successful implementation of systems and enhancements. The ideal candidate will thrive in a fast-paced IT environment, supporting a wide range of projects across eCommerce, order management, middleware, and enterprise applications-recognizing that technologies and project scopes may vary.
Essential Duties and Responsibilities
  • Partner with business stakeholders and Product Owners to gather, analyze, and document business requirements for IT initiatives.
  • Translate business needs into clear functional specifications and collaborate with technical teams to ensure accurate implementation.
  • Support multiple concurrent projects across retail, eCommerce, and enterprise systems.
  • Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives.
  • Assist in creating user stories, acceptance criteria, and test plans to ensure project quality and completeness.
  • Facilitate cross-functional workshops to align teams on goals, requirements, and process improvements.
  • Support testing and validation phases through test case development, execution, and defect tracking.
  • Develop and maintain documentation, including business process maps, data flow diagrams, and user guides.
  • Collaborate with Project Managers and Product Owners to ensure projects remain aligned with strategic objectives and timelines.
  • Identify opportunities for process optimization, automation, and enhanced user experience across systems.
  • Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities
No
Essential Qualities for Success
  • 3-5 years of experience as a Business Analyst in IT, retail, or eCommerce environments.
  • Strong understanding of software development lifecycles, Agile methodologies, and project delivery frameworks.
  • Experience working with requirements management tools such as Jira and Confluence.
  • Ability to translate complex business needs into clear technical and functional documentation.
  • Familiarity with enterprise retail systems such as eCommerce, Order Management, Middleware, ERP, or CRM platforms (technologies may vary).
  • Experience collaborating with Product Owners and technical teams in an Agile environment.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent communication and facilitation abilities to bridge business and technical perspectives.
  • Detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment.
  • Ability to effectively resolve conflicts and address challenges that may arise in relationships.
  • Ability to identify and addressing deviations from an established process.
  • Self-motivated, detail-oriented, and adaptable to changing priorities.

PHYSICAL REQUIREMENTS
  • Must be able to sit or stand for prolonged periods of time.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to access and navigate each department across facilities.
  • Must be able to verbally communicate effectively with others (in-person and via electronic devices).
  • Must have close visual acuity.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

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