ZipRecruiter

Log In

1

Ecommerce Associate Jobs in Berwyn, IL (NOW HIRING)

Miller Cooper

Director of E-Commerce

Chicago, IL · On-site

Oversee and manage an e-commerce associate including training, performance evaluation, and professional development. Who You Are: You are a strategic thinker with a passion for driving growth in the ...

Breakthru

eCommerce Business Analyst

Cicero, IL · Hybrid

$60K - $75K/yr

Are you a current Associate? To be considered, you must submit your application through the ... Analyze B2B eCommerce sales performance, identifying trends, opportunities, and areas for ...

Mariano's

e-COMMERCE/DEPARTMENT LEAD

Westchester, IL

$15.75 - $19.25/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Mariano's

e-COMMERCE/DEPARTMENT LEAD

Des Plaines, IL · On-site

$15.50 - $18.75/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

next page

Showing results 1-20

All JobsEcommerce Associate JobsEcommerce Associate Jobs in Berwyn, IL

Ecommerce Associate information

See Berwyn, IL salary details

$10

$20

$33

How much do ecommerce associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ecommerce associate in Berwyn, IL is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What job categories do people searching Ecommerce Associate jobs in Berwyn, IL look for? The top searched job categories for Ecommerce Associate jobs in Berwyn, IL are:
What cities near Berwyn, IL are hiring for Ecommerce Associate jobs? Cities near Berwyn, IL with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Berwyn, IL as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,905 per year, or $20.1 per hour.
Director of E-Commerce

Director of E-Commerce

Miller Cooper

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description


Do you love to drive growth, create experiences, and deliver results?Our client Chocolove is looking for a Director of E-Commerce reporting to the VP of Marketing.
Who Chocolove is:
Chocolove was started in 1995 in Boulder, CO with the goal of creating the freshest, best-tasting, European-style premium chocolate made with natural ingredients. Today, Chocolove is a recognized leader in chocolate quality, sustainability and flavor innovation and focuses on creating world-class taste experiences that surprise and delight with every bite. Chocolove offers chocolate bars, mini bars, cups, bites, and seasonal items in more than 40 flavors. Chocolove is made with traceable cocoa beans; Rainforest Alliance Certified, meaning Chocolove's sourcing practices support a better future for cocoa farmers and their families; and Non-GMO Project Verified. The Chocolove brand is nationally distributed in over 10,000 stores across natural/specialty and conventional retailers as well as sold online in, including on Chocolove.com, Amazon, and more. For more information, visit Chocolove.com.
Experience and Skills
What You Will Do:
This role is responsible for developing and executing strategies to enhance Chocolove and Ritter Sport's online presence, optimize consumer digital experiences, and achieve e-commerce revenue targets in the US. This role requires a strategic thinker with strong leadership skills and a deep understanding of e-commerce trends and best practices. They strategize the direction for business growth through owning the consumer digital experience. This includes strategizing, planning, developing, and executing content plans, overseeing promotional materials and campaigns, and monitoring performance analytics, traffic, and product performance, among other things. This is a key hands-on role in the organization, providing thought leadership to develop and prioritize the digital roadmap, while also leading its tactical execution, operations, and business delivery. We are looking for a highly motivated, results-oriented individual to both lead and do.
Responsibilities:
  • E-Commerce Strategy & Roadmap: Develop and implement a comprehensive e-commerce strategy that aligns with overall business goals and drives online revenue growth.
  • Sales and Revenue Growth: Drive online sales growth (DTC, Amazon, retailer.com) through effective digital merchandising, pricing strategies, promotional campaigns, and consumer acquisition and retention initiatives.
  • Consumer Experience: Continuously enhance the online consumer experience, ensuring intuitive navigation, optimized site performance, and a seamless purchasing journey.
  • Digital Marketing: Collaborate with the Marketing team to create and execute digital marketing campaigns that increase website traffic, conversion rates, and customer engagement.
  • Technology and Platforms: Oversee the maintenance & optimization of e-commerce platforms, ensuring a secure and user-friendly online shopping environment. Advise on improvements or new platforms to explore.
  • Data Analysis: Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members and leadership. Utilize data-driven insights to monitor key performance indicators (KPIs), analyze sales trends, and identify opportunities for improvement.
  • Inventory and Fulfillment: Coordinate with operations and supply chain teams to ensure accurate inventory management, efficient order fulfillment, and timely delivery of products.
  • Partnerships and Vendor Management: Establish and maintain relationships with key vendors, third-party partners, and marketplaces to expand distribution channels and drive sales.
  • Budget Management: Develop and manage the e-commerce budget. Own the P&L for respective platforms. Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability.
  • Measurement & Reporting: Develop, routinely analyze, and provide monthly reporting on business performance to leadership.
  • Leadership: Oversee and manage an e-commerce associate including training, performance evaluation, and professional development.

Who You Are:
You are a strategic thinker with a passion for driving growth in the e-commerce space. You possess a measurement mindset and highly analytical approach to planning and measuring business performance. You are highly entrepreneurial, thrive on collaboration, and possess a holistic and deep understanding of what it takes to build a profitable eCommerce business and deliver an exceptional consumer experience. You have the desire and patience to lead process improvement. You excel at multi-tasking and are willing to roll up your sleeves and be both a leader and team player. You thrive in smaller companies and see it as an opportunity to build something from scratch.
Qualifications & Experience:
  • BA/BS in business, marketing, communications, or a related field (Master's preferred).
  • 5+ years of progressive eCommerce and DTC experience, 8+ years preferred.
  • Strategic and analytical thinker with exceptional execution and problem-solving capabilities; comfortable with doing work in the trenches while still maintaining a strategic perspective.
  • Proven leader with experience in both managing others and executing large eCommerce projects.
  • Previous experience scaling a startup or small company.
  • Strong understanding of performance marketing and ecommerce funnel flows and interactions, including understanding of levers to drive KPIs such as visits, conversion, and AOV.
  • Experience in website operations and in optimizing site user experience through enhancements and platform updates.
  • Proficiency in web analytics tools and e-commerce platforms.
  • Comprehensive knowledge of Amazon 1P/3P experience, Amazon Advertising, Google Analytics, third?party delivery platforms, and retailer.com
  • Strong budgetary management, proven experience analyzing marketing spend to determine ROI and inform future activities/investments.
  • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
  • Strong project management and interpersonal skills.
  • CPG food & beverage industry experience required

Compensation and Benefits:
  • Salary range of $150-170k plus bonus potential
  • Final compensation will be dependent upon skills & experience.
  • After 60 days of employment, Full-time employees are eligible for medical, dental, and vision insurance, short & long term disability insurance
  • Paid time off, paid holidays
  • 401(k) program, and other great benefits

Office & Travel Requirements:
  • This is a hybrid in-office role in Chicago, IL.
  • Must be able to travel to Boulder, CO roughly 3-4X per year.

Equal Employment Opportunity:
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including internal equity, market data, the candidate's qualifications- including but not limited to specialty skills, prior relevant industry experience, relevant degrees or certifications. The salary range estimate below is inclusive of all departments, and offered salaries may vary within the given range between departments. A reasonable estimate of the base salary range for this level is $150,000 - $170,000 annualized and other competitive benefits.
Chocolove is committed to an environment that values and supports all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law.
This job description is not intended to detail every aspect of the job or list every task to be performed. It is provided as a general overview of the responsibilities and skills an employee should possess to successfully perform the essential functions of this job.

Apply