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Eap Director Jobs in Springfield, VA (NOW HIRING)

Provides direct support to organizations and their employees through the delivery of assessment ... Conducts critical incident response services, EAP assessment and short-term counseling, EAP ...

The EAP Monitoring, Evaluation, and Learning (MEL) Platform supports the U.S. Department of State ... The Project Director / Task Order Manager serves as the senior lead responsible for overall ...

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Eap Director information

What is an EAP director?

EAP Directors are professionals responsible for overseeing Employee Assistance Programs (EAP) within organizations. They manage the delivery of services such as counseling, mental health support, and crisis intervention for employees and their families. EAP Directors collaborate with HR, develop program policies, evaluate program effectiveness, and ensure compliance with relevant regulations. Their goal is to help employees address personal and work-related issues that might impact job performance, health, and wellbeing.

What are the key skills and qualifications needed to thrive as an EAP director, and why are they important?

To thrive as an EAP Director, you need a strong background in mental health services, program management, and a relevant advanced degree (such as in psychology, social work, or counseling), often supported by licensure (e.g., LCSW, LPC). Familiarity with case management software, data analytics tools, and compliance systems is typically required. Outstanding leadership, crisis intervention, and communication skills help foster effective teams and build trust with both employees and organizational stakeholders. These skills are vital to ensure effective delivery of support services, maintain compliance, and promote employee well-being across the organization.

What are some common challenges EAP directors face when implementing new mental health initiatives within organizations?

EAP Directors often encounter challenges such as gaining buy-in from leadership, addressing stigma around mental health, and ensuring employee engagement with new programs. They must balance organizational goals with employee well-being and navigate varying needs across departments. Successful EAP Directors use strong communication and data-driven approaches to demonstrate the value of initiatives, foster a supportive culture, and collaborate with HR and management to ensure effective implementation.

What is the difference between Eap Director vs Eap Coordinator?

AspectEap DirectorEap Coordinator
CredentialsTypically requires a master's degree in psychology, counseling, or social work, along with relevant certificationsOften requires a bachelor's or master's degree in a related field, with certification preferred
Work EnvironmentOversees Employee Assistance Program (EAP) services at organizational or corporate levels, managing staff and policiesProvides direct support to employees, conducts assessments, and facilitates counseling sessions
Employer & Industry UsageCommonly employed by large organizations, HR departments, or EAP service providersTypically found within HR teams or EAP service providers, working directly with employees

The main difference between an Eap Director and an Eap Coordinator lies in their scope of responsibilities. The Eap Director oversees the entire program, manages staff, and develops policies, while the Eap Coordinator focuses on providing direct support and counseling to employees. Both roles require relevant credentials, but the Director's role is more strategic and managerial.

What job categories do people searching Eap Director jobs in Springfield, VA look for?

The top searched job categories for Eap Director jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Eap Director jobs?

Cities near Springfield, VA with the most Eap Director job openings:

Infographic showing various Eap Director job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Magellan Health Services
Biotechnology Research and Development • 10K+ employees

$70K - $113K/yr

Full-time

Medical, Life

Posted 20 days ago


Job description

Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work-based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.
  • Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.

  • Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings.

  • Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations.

  • Provides information and referral to appropriate level of care as well as to community resources as appropriate.

  • Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.

  • Assuming responsibility for identifying individual and/or team's operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.

  • Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.

  • Develops effective working relationships with peers within and across organizational lines and supports team members and participate in team activities, including trainings, to assist in building a high-performance team.

  • Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.

  • Adheres to all contract requirements such as qualification, performance standards, meetings, trainings and etc. as well as comply with team standard operation procedures and company policy.

  • All other duties as assigned.

The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Other Job Requirements

Responsibilities

Minimum of 5 years of clinical experience after receiving the graduate degree.
Clinical training must include instruction on chemical dependency, mental health and brief therapy.
Must understand workplace issues, how businesses function and a fundamental understanding of employee/ employer relationships.
Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care.
Competent in crisis intervention.
Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
Strong customer service skills required.
Excellent training and listening skills.
Ability to interact effectively at all levels both within the company and with external customers.
Adjusts well to new situations and changing priorities.
Comfortable with ambiguity and stress while handling a variety of assignments.
Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

General Job Information

Title

EAP Consultant - OnSite in Arlington, VA (must be independently licensed in VA)

Grade

26

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care MgmtCare Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care MgmtCare Mgmt, LCSW - Licensed Clinical Social Worker - Care MgmtCare Mgmt, LMHC - Licensed Mental Health Counselor - Care MgmtCare Mgmt, LPCC - Licensed Professional Clinical Counselor - Care MgmtCare Mgmt, LPC - Licensed Professional Counselor - Care MgmtCare Mgmt, Must be an independently licensed behavioral health clinician - Care MgmtCare Mgmt

License and Certifications - Preferred

CEAP - Certified Employee Assistance Professional - Care MgmtCare Mgmt

Salary Range

Salary Minimum:

$70,715

Salary Maximum:

$113,145

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.