As an EMS chief, your job is to supervise and direct the delivery of emergency medical services. In this role, you command a team, ensure adequate response times, monitor supplies, and manage personnel and staffing needs. EMS chiefs also help with public relations, ensure that all personnel members understand applicable laws, ordinances, and patient care standards, and help guarantee that staff members have the correct licenses and certifications. EMS chiefs are also known as EMS captains, EMS coordinators, operations managers, and division chiefs, and employers may advertise this job d under any of those titles. EMS chiefs supervise lieutenants and report to a director or department chief.