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E911 Engineer Jobs (NOW HIRING)

Miratech

Senior UC Engineer

New York, NY · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

Senior UC Engineer

Chicago, IL · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Allbridge

Configure and support E911 requirements under Kari's Law and RAY BAUM's Act, including direct 911 ... Mentor junior and intermediate engineers, deliver technical workshops and customer/end‑user ...

Focused HR Solutions

Network Engineer 1.19

Dover, DE · On-site

$65 - $77/hr

This job is Hybrid in Dover, DE Our direct client has an opening for a Network Engineer 1459 This ... Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes.

Miratech

Senior UC Engineer

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

Senior UC Engineer

Los Angeles, CA · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

Miratech

Senior UC Engineer

Chicago, IL

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams ...

SoftQL

Field Integration Engineer

Syracuse, NY · On-site

Field Integration Engineer - Trainee // Fresher can apply Location: - NY/NJ Market Duration ... E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band ...

SoftQL

Field Integration Engineer

Syracuse, NY · On-site

Field Integration Engineer - Trainee // Fresher can apply Location: - NY/NJ Market Duration ... E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band ...

ViziRecruiter,LLC.

Voice Engineer

Salisbury, NC · On-site

Ensure E911 regulatory compliance (Kari's Law, Ray Baum's Act) including dispatchable location ... engineering. * Experience with the configuration, design, installation, and maintenance of ...

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E911 Engineer information

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$32K

$97.7K

$161.5K

How much do e911 engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for e911 engineer in the United States is $97,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is an E911 engineer?

E911 Engineers are professionals who design, implement, and maintain Enhanced 911 (E911) systems, which enable emergency responders to accurately locate callers in distress. They work with telecommunications technologies, public safety answering points (PSAPs), and other emergency response infrastructure to ensure calls to 911 provide accurate location and caller information. Their role is critical in improving public safety by ensuring that emergency services can respond quickly and efficiently to incidents. E911 Engineers often collaborate with government agencies, phone service providers, and technology vendors to keep systems up to date and compliant with regulations.

What are the key skills and qualifications needed to thrive as an E911 engineer?

To thrive as an E911 Engineer, you need expertise in telecommunications, VoIP protocols, network engineering, and a solid understanding of emergency services infrastructure, often supported by a degree in computer science or engineering. Familiarity with E911 systems, PSAP operations, GIS mapping tools, and certifications like NENA or Cisco are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills are crucial for ensuring reliable emergency response systems that protect public safety and save lives.

What are the primary challenges E911 engineers face when integrating new technology with legacy emergency systems?

One of the main challenges E911 Engineers encounter is ensuring seamless interoperability between advanced communication technologies, such as Next Generation 911 (NG911), and existing legacy systems. This often involves addressing compatibility issues, data format differences, and maintaining uninterrupted emergency services during system upgrades. Additionally, E911 Engineers must comply with strict regulatory standards while collaborating closely with public safety agencies, IT teams, and vendors to implement solutions that enhance location accuracy and call routing. Successfully navigating these complexities is critical to ensuring reliable emergency response services.

What is the difference between E911 Engineer vs Network Engineer?

AspectE911 EngineerNetwork Engineer
Required CertificationsFCC, Cisco, or similar telecom certificationsCCNA, CCNP, or Cisco certifications
Work EnvironmentTelecom, public safety, government agenciesIT, corporate networks, data centers
Industry UsagePublic safety, emergency servicesIT, telecommunications, enterprise networks

While both roles involve network infrastructure, E911 Engineers focus on emergency call routing and public safety systems, whereas Network Engineers design and maintain general network systems. The roles share certifications and work environments but differ in their specific industry applications and responsibilities.

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What states have the most E911 Engineer jobs?

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What are popular job titles related to E911 Engineer jobs?

For E911 Engineer jobs, the most frequently searched job titles are:

E911 Engineer jobs near you
Infographic showing various E911 Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $97,747 per year, or $47 per hour.

Senior UC Engineer

New York, NY • On-site, Remote

Miratech
See more jobs at Miratechexternal

Full-time

Medical

Re-posted 3 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.
The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.
The successful candidate will be required to demonstrate flexibility to support weekend maintenance and engineering changes as needed.
Responsibilities:
  • Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.
  • Manage and support Voice Recording platforms and ensure compliance with recording requirements.
  • Support Trading Turret systems (IPC Connexus) for trading floor voice communications.
  • Manage relationships and technical coordination with Telecom Service Providers.
  • Configure, support, and troubleshoot SIP Trunking connectivity across the environment.
  • Lead incident management for UC platform issues, including triage, escalation, and resolution.
  • Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.
  • Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.
  • Support Red Sky (E911) emergency calling services and compliance requirements.
  • Support Microsoft Teams Meetings and related collaboration services.
  • Monitor UC platform health using observability and logging tools (Splunk).
  • Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.
  • Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.
  • Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications
  • 10+ years of experience in Unified Communications engineering/support roles.
  • Hands-on experience with Cisco Webex Control Hub administration.
  • Strong knowledge of Webex Calling and Webex Contact Center architecture.
  • Familiarity with voice recording functionality and platforms.
  • Knowledge of network connectivity fundamentals as they relate to UC services.
  • Basic knowledge of network routing and bandwidth management.
  • Experience with UC observability and monitoring practices.
  • Experience with Splunk logging for UC platform monitoring.
  • Experience with CDR (Call Detail Record) management and analysis.
  • Experience with SIP Trunking and Telecom Service Provider coordination.
  • Experience with incident management and vendor escalation processes.

Nice to have:
  • Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work
  • Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.
  • Experience with E911 solutions (Red Sky or similar) is a plus.
  • Experience working with Microsoft Teams Meetings/collaboration platforms.
  • Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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