E911 Engineer Jobs in Texas (NOW HIRING)

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
Hybrid work arrangement for Enterprise Technology is defined as residing with a 180-mile radius of the Hubs and Corporate.
HUB LOCATIONS: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL
SPONSORSHIP: Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity.

The IEOM Voice Engineering team works across a large breadth of technologies allowing a unique learning opportunity amongst the team. IEOM Engineering teams have the freedom to focus on hands-on prototyping, research efforts, and Proof of Concepts (POCs) without day-to-day support obligations. IEOM Engineering teams are responsible for collaborating with ET product teams to understand and evaluate technical requirements that may result in infrastructure offering modifications. IEOM Engineering teams will work closely with the IEOM Service Delivery teams and a Managed Service Provider (MSP) to evaluate and validate proposed technical solutions and changes. IEOM Engineering teams will work closely with IEOM Area Level Architecture to identify areas of improvement, changes to architectural standards, and future state capability strategies. Additionally, IEOM Engineering teams work with the Project Support Office (PSO) as technical resources in validation of project estimates and requirements or as technical resources on defined projects.
These positions are focused on Voice Engineering with a specialty in Phone, Automation, & E911. There are several opportunities within the team to expand knowledge to other voice specialties and influence future designs.
As a member of the IEOM Voice Engineering team, you will be challenged and empowered to grow professionally. We appreciate your interest in this role.

Required Skills and Qualifications:
• Ability to be a result driven self-starter who enjoys researching, hands on proof-of-concept work, and learning new tools.
• Ability to identify and develop new technical solutions with guidance
• Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex infrastructure issues.
• Effective collaboration skills and communication skills to work across team(s), document research/POC findings/architectural decisions, and showcase work
• Knowledge of security principles and governance/risk processes
• Ability to work with vendors and establish professional relationships
• Ability to represent State Farm at various conferences and council meetings.

Preferred Skills:
• Ability to foster innovation, encourage diversity of thought, and incorporate new ideas.
• Experience with Phone system administration, infrastructure automation (IaC), or E911 concepts.
• Familiarity with monitoring, reporting, and logging tools to ensure system performance and availability.
• Certifications in voice technologies or infrastructure-related certifications.

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $85,500 - $120,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Required Skills and Qualifications:
• Ability to be a result driven self-starter who enjoys researching, hands on proof-of-concept work, and learning new tools.
• Ability to identify and develop new technical solutions with guidance
• Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex infrastructure issues.
• Effective collaboration skills and communication skills to work across team(s), document research/POC findings/architectural decisions, and showcase work
• Knowledge of security principles and governance/risk processes
• Ability to work with vendors and establish professional relationships
• Ability to represent State Farm at various conferences and council meetings.

Preferred Skills:
• Ability to foster innovation, encourage diversity of thought, and incorporate new ideas.
• Experience with Phone system administration, infrastructure automation (IaC), or E911 concepts.
• Familiarity with monitoring, reporting, and logging tools to ensure system performance and availability.
• Certifications in voice technologies or infrastructure-related certifications.