Voice Engineer Descriptions: M&A Genesys Cloud Integration: Lead the assessment, design, and ... Familiarity with regulatory compliance for voice systems (e.g., E911). Strong project management ...
Voice Engineer Descriptions: M&A Genesys Cloud Integration: Lead the assessment, design, and ... Familiarity with regulatory compliance for voice systems (e.g., E911). Strong project management ...
RF Drive Tester
Miami, FL · On-site
Medley Services Inc. was established as an engineering services company to support the Wireless ... Need at least 1 year experience in using drive test XCAL, TEMS etc PSAP (E911) Testing Live and ...
Quick apply
RF Drive Tester
Miami, FL · On-site
Medley Services Inc. was established as an engineering services company to support the Wireless ... Need at least 1 year experience in using drive test XCAL, TEMS etc PSAP (E911) Testing Live and ...
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
Quick apply
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
Quick apply
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
... and emergency (E911) configurations. * Optimize customer routing strategies to improve service ... Collaborate with Product and Engineering teams on future communications innovations. Network ...
Senior Telecommunications Network Specialist
$68K - $103K/yr
The Senior Telecommunications Network Specialist (Voice Engineer) works collaboratively with the ... Administers PBX/VoIP systems, voicemail platforms, SBCs, gateways, E911 systems, IVR, call ...
Senior Telecommunications Network Specialist
$68K - $103K/yr
The Senior Telecommunications Network Specialist (Voice Engineer) works collaboratively with the ... Administers PBX/VoIP systems, voicemail platforms, SBCs, gateways, E911 systems, IVR, call ...
Senior Telecommunications Network Specialist
Bartow, FL · On-site
$68K - $103K/yr
The Senior Telecommunications Network Specialist (Voice Engineer) works collaboratively with the ... Administers PBX/VoIP systems, voicemail platforms, SBCs, gateways, E911 systems, IVR, call ...
Senior Telecommunications Network Specialist
Bartow, FL · On-site
$68K - $103K/yr
The Senior Telecommunications Network Specialist (Voice Engineer) works collaboratively with the ... Administers PBX/VoIP systems, voicemail platforms, SBCs, gateways, E911 systems, IVR, call ...
E911 Engineer information
What are the key skills and qualifications needed to thrive as an E911 engineer?
To thrive as an E911 Engineer, you need expertise in telecommunications, VoIP protocols, network engineering, and a solid understanding of emergency services infrastructure, often supported by a degree in computer science or engineering. Familiarity with E911 systems, PSAP operations, GIS mapping tools, and certifications like NENA or Cisco are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills are crucial for ensuring reliable emergency response systems that protect public safety and save lives.
What are the primary challenges E911 engineers face when integrating new technology with legacy emergency systems?
One of the main challenges E911 Engineers encounter is ensuring seamless interoperability between advanced communication technologies, such as Next Generation 911 (NG911), and existing legacy systems. This often involves addressing compatibility issues, data format differences, and maintaining uninterrupted emergency services during system upgrades. Additionally, E911 Engineers must comply with strict regulatory standards while collaborating closely with public safety agencies, IT teams, and vendors to implement solutions that enhance location accuracy and call routing. Successfully navigating these complexities is critical to ensuring reliable emergency response services.
What is an E911 engineer?
E911 Engineers are professionals who design, implement, and maintain Enhanced 911 (E911) systems, which enable emergency responders to accurately locate callers in distress. They work with telecommunications technologies, public safety answering points (PSAPs), and other emergency response infrastructure to ensure calls to 911 provide accurate location and caller information. Their role is critical in improving public safety by ensuring that emergency services can respond quickly and efficiently to incidents. E911 Engineers often collaborate with government agencies, phone service providers, and technology vendors to keep systems up to date and compliant with regulations.
What is the difference between E911 Engineer vs Network Engineer?
| Aspect | E911 Engineer | Network Engineer |
|---|---|---|
| Required Certifications | FCC, Cisco, or similar telecom certifications | CCNA, CCNP, or Cisco certifications |
| Work Environment | Telecom, public safety, government agencies | IT, corporate networks, data centers |
| Industry Usage | Public safety, emergency services | IT, telecommunications, enterprise networks |
While both roles involve network infrastructure, E911 Engineers focus on emergency call routing and public safety systems, whereas Network Engineers design and maintain general network systems. The roles share certifications and work environments but differ in their specific industry applications and responsibilities.
What are popular job titles related to E911 Engineer jobs in Florida? For E911 Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching E911 Engineer jobs in Florida look for? The top searched job categories for E911 Engineer jobs in Florida are:
Contractor
Re-posted 7 days ago
Job description
: MAX CONFIRMED
Location: ONSITE- Chicago or Remote
Duration: 6 months
Role: Voice Engineer
Descriptions:
M&A Genesys Cloud Integration:
Lead the assessment, design, and deployment of Genesys Cloud platforms during M&A activities.
Evaluate legacy contact center infrastructures and recommend integration or migration strategies.
Collaborate with business units to ensure Genesys Cloud solutions align with organizational goals.
Genesys Cloud Configuration:
Configure and optimize Genesys Cloud applications, routing, and workforce management systems.
Manage and integrate telephony solutions with SIP trunks and cloud infrastructure.
Develop and implement call flow designs and routing strategies to ensure operational continuity.
Microsoft Teams and Cisco VoIP Support:
Serve as backup support for Microsoft Teams Phone System configurations, including Direct Routing and SBC management.
Provide expertise on Cisco Unified Communications Manager (CUCM) systems during M&A activities if required.
Assist with integration of hybrid communication environments as needed.
Collaboration and Communication:
Work closely with IT, network, and security teams to ensure Genesys Cloud integration aligns with broader infrastructure.
Provide technical expertise and training to internal stakeholders during M&A projects.
Collaborate with vendors and service providers to address system issues and escalate as needed.
5+ years of experience in voice engineering with a focus on Genesys Cloud implementations.
Strong knowledge of Genesys Cloud architecture, call routing, and telephony integrations.
Familiarity with Microsoft Teams Phone System and Cisco VoIP solutions.
Demonstrated experience in M&A voice system integrations and migrations.
Strong understanding of SIP, QoS, VLANs, and cloud telephony solutions.
Excellent analytical and problem-solving skills, with the ability to work under tight deadlines.
Certifications such as Genesys Cloud Certified Professional (GCP-GC) or Microsoft Teams Voice Engineer Expert.
Experience with contact center analytics and reporting tools.
Knowledge of hybrid telephony environments and cloud migration strategies.
Familiarity with regulatory compliance for voice systems (e.g., E911).
Strong project management and organizational skills.
Excellent verbal and written communication abilities.
Ability to adapt to rapidly changing environments and requirements during M&A activities.
Proactive problem solver with a focus on delivering high-quality results.
Keyword:
Skills: IT IS_CNS_Voice Network_Cisco~Genesys Inbound Voice
Experience Required: 6-8, Project Code :
Location: ONSITE- Chicago or Remote
Duration: 6 months
Role: Voice Engineer
Descriptions:
M&A Genesys Cloud Integration:
Lead the assessment, design, and deployment of Genesys Cloud platforms during M&A activities.
Evaluate legacy contact center infrastructures and recommend integration or migration strategies.
Collaborate with business units to ensure Genesys Cloud solutions align with organizational goals.
Genesys Cloud Configuration:
Configure and optimize Genesys Cloud applications, routing, and workforce management systems.
Manage and integrate telephony solutions with SIP trunks and cloud infrastructure.
Develop and implement call flow designs and routing strategies to ensure operational continuity.
Microsoft Teams and Cisco VoIP Support:
Serve as backup support for Microsoft Teams Phone System configurations, including Direct Routing and SBC management.
Provide expertise on Cisco Unified Communications Manager (CUCM) systems during M&A activities if required.
Assist with integration of hybrid communication environments as needed.
Collaboration and Communication:
Work closely with IT, network, and security teams to ensure Genesys Cloud integration aligns with broader infrastructure.
Provide technical expertise and training to internal stakeholders during M&A projects.
Collaborate with vendors and service providers to address system issues and escalate as needed.
5+ years of experience in voice engineering with a focus on Genesys Cloud implementations.
Strong knowledge of Genesys Cloud architecture, call routing, and telephony integrations.
Familiarity with Microsoft Teams Phone System and Cisco VoIP solutions.
Demonstrated experience in M&A voice system integrations and migrations.
Strong understanding of SIP, QoS, VLANs, and cloud telephony solutions.
Excellent analytical and problem-solving skills, with the ability to work under tight deadlines.
Certifications such as Genesys Cloud Certified Professional (GCP-GC) or Microsoft Teams Voice Engineer Expert.
Experience with contact center analytics and reporting tools.
Knowledge of hybrid telephony environments and cloud migration strategies.
Familiarity with regulatory compliance for voice systems (e.g., E911).
Strong project management and organizational skills.
Excellent verbal and written communication abilities.
Ability to adapt to rapidly changing environments and requirements during M&A activities.
Proactive problem solver with a focus on delivering high-quality results.
Keyword:
Skills: IT IS_CNS_Voice Network_Cisco~Genesys Inbound Voice
Experience Required: 6-8, Project Code :
About Real Soft
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Monmouth Junction, NJ, US
Year founded
1991