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E 911 Dispatcher Jobs (NOW HIRING)

City of Ocala

911 Dispatcher I

Ocala, FL

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... E.D required. Specialized schooling and/or on the job education in a specific skill area (e.g ...

Isle of Wight County, VA

Dispatcher I

Isle Of Wight, VA · On-site

Dispatcher The Dispatcher receives incoming phone calls to law enforcement and Fire/EMS agencies ... Obtains information from E-911 callers and determines the appropriate agency to respond to the need ...

Rock County, WI

911 Telecommunicator

Janesville, WI · On-site

$27.25 - $30.14/hr

RC-0805274 Department: 911 2nd Shift Opening Date: 08/12/2026 Closing Date: 9/6/2026 5:00 PM ... safety dispatching and records keeping. • Knowledge of geographical area served (e.g ...

Isle of Wight County

Dispatcher I

Isle Of Wight, VA · On-site

$42K - $56K/yr

Description The Dispatcher receives incoming phone calls to law enforcement and Fire/EMS agencies ... Obtains information from E-911 callers and determines the appropriate agency to respond to the need ...

City of Ocala, FL

911 Dispatcher I

Ocala, FL · On-site

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... E.D. required. * Specialized schooling and/or on the job education in a specific skill area (e.g ...

Town of Summerville

E911 DISPATCHER

Summerville, SC · On-site

$45K - $69K/yr

Work involves dispatching appropriate personnel for response to requests in protecting lives and ... Answers E-911 and administrative phone lines, using various techniques to maintain control of calls ...

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E 911 Dispatcher information

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How much do e 911 dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for e 911 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an E 911 dispatcher?

E 911 Dispatchers are emergency communication professionals who answer 911 calls and coordinate the appropriate emergency response, such as police, fire, or medical services. They are trained to quickly assess situations, provide instructions to callers, and dispatch first responders to the scene. E 911 refers to Enhanced 911, a system that automatically provides the dispatcher with the caller's location information, which is crucial for efficient emergency response. These dispatchers play a critical role in public safety and must remain calm under pressure. Their ability to communicate clearly can make a significant difference during emergencies.

What skills and qualifications are needed to be an E 911 dispatcher?

To thrive as an E 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supplemented by specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and certification in CPR or emergency medical dispatching is typically required. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills in this role. These competencies are crucial for ensuring rapid, accurate emergency response and public safety in high-stress situations.

What challenges do E 911 dispatchers face during their shifts?

E 911 Dispatchers often manage high-stress situations, handling multiple emergency calls simultaneously while maintaining accuracy and composure. They must quickly assess and prioritize emergencies, relay critical information to first responders, and provide guidance to callers in distress. The fast-paced environment requires excellent multitasking and decision-making skills, as well as the ability to remain calm under pressure. Additionally, dispatchers work in shifts that may include nights, weekends, and holidays, which can be challenging for work-life balance.

What is the difference between E 911 Dispatcher vs Police Dispatcher?

AspectE 911 DispatcherPolice Dispatcher
CredentialsHigh school diploma or GED, 911 dispatcher certificationHigh school diploma or GED, police dispatcher certification
Work EnvironmentEmergency call centers, handling 911 callsPolice stations, coordinating with officers and dispatching units
Employer & IndustryPublic safety agencies, emergency services

Both E 911 Dispatchers and Police Dispatchers handle emergency communications, often requiring similar certifications and working in public safety environments. The main difference lies in their focus: E 911 Dispatchers primarily manage emergency calls from the public, while Police Dispatchers coordinate police units and officers. Understanding these distinctions helps clarify their roles within emergency response teams.

Is being an E 911 dispatcher worth it?

E 911 dispatchers play a critical role in emergency response by quickly relaying information to first responders. The job offers a stable salary, shift work including nights and weekends, and requires strong communication and multitasking skills, but can be stressful due to high-pressure situations.

Is it hard to be hired as an E 911 Dispatcher?

Becoming an E 911 Dispatcher typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary depending on location and agency, but candidates often need to meet specific qualifications and sometimes obtain certifications such as Emergency Medical Dispatch (EMD).

What disqualifies you from being an E 911 dispatcher?

Disqualifications for becoming an E 911 dispatcher typically include a criminal record, especially for serious offenses, a history of substance abuse, or poor communication skills. Candidates must also meet age requirements, pass background checks, and often complete specialized training or certification; failure to meet these standards can disqualify applicants.

Where do E 911 dispatchers get paid the most?

E 911 dispatchers tend to earn the highest salaries in states with higher living costs and larger urban areas, such as California, New York, and Washington. Salary levels are also influenced by experience, certifications, and the specific agency or department they work for.
More about E 911 Dispatcher jobs

What cities are hiring for E 911 Dispatcher jobs?

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What states have the most E 911 Dispatcher jobs?

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What job categories do people searching E 911 Dispatcher jobs look for?

The top searched job categories for E 911 Dispatcher jobs are:

E 911 Dispatcher jobs near you
Infographic showing various E 911 Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

911 Diversion Specialist Sunday - Thursday 3pm - 11pm

CONTACT COMMUNITY SERVICES INC

East Syracuse, NY • On-site

$25 - $27/hr

Full-time

Re-posted 10 days ago

Job description

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact’s main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour

General Summary:

Are you passionate about helping people in crisis while creating positive change in your community? As a 911 Diversion Specialist, you will be at the forefront of an innovative approach to emergency response, helping connect individuals experiencing mental health, substance use, or other social service needs to the right support at the right time.

Working in partnership with 911 dispatchers, law enforcement, emergency medical services, behavioral health providers, and community organizations, you will assess situations, provide immediate intervention, and coordinate connections to appropriate resources. Your work will help reduce unnecessary emergency room visits, law enforcement involvement, and repeat crisis calls while improving outcomes for individuals and families.

This position offers a unique opportunity to make a meaningful impact by combining crisis intervention, case coordination, advocacy, and community collaboration. The ideal candidate is compassionate, resourceful, and committed to supporting individuals with dignity while promoting public safety and community well-being.

Duties & Responsibilities:
  • Respond to 911 calls involving mental health and substance use crises or other human service concerns
  • Develop and implement crisis intervention plans tailored to the individual’s needs, including telephonic deescalation, referrals to community resources, or connections to community safety net programs
  • Maintain resource list for human response teams, including contact information, hours of operation, and eligibility requirements
  • Receive and prioritize requests for human service dispatch from crisis counselor, law enforcement, and other emergency services personnel
  • Dispatch appropriate human service response in a timely and efficient manner, ensuring communication with person in crisis, community response team, law enforcement, and EMS
  • Monitor the status of ongoing responses, relay information between responders, and provide updates to E911 and partners as needed
  • Maintain accurate and timely documentation of all interactions and interventions, including response type and outcomes
    • Education and Experience Requirements
  • Associates in mental health, social work, human services, or other related field of study required. Bachelors strongly preferred.
  • A minimum of one year experience working in a crisis call center, mental health, social services, or related behavioral health setting.
  • Demonstrated ability to manage crises effectively.

    • Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone. • Regular walking, driving, and the ability to lift up to 20 pounds. • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.