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Dynamics Crm Functional Consultant Jobs (NOW HIRING)

MDAEdge

Microsoft Dynamics CRM Administrator

Rockford, IL · On-site

Preferred : • Microsoft certifications such as Dynamics 365 Fundamentals or Power Platform Functional Consultant. • Experience working in a global CRM environment with multi-site implementations ...

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How much do dynamics crm functional consultant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dynamics crm functional consultant in the United States is $74.00, according to ZipRecruiter salary data. Most workers in this role earn between $61.06 and $84.86 per hour, depending on experience, location, and employer.

What is a Dynamics CRM functional consultant?

A Dynamics CRM Functional Consultant is responsible for implementing, customizing, and optimizing Microsoft Dynamics 365 CRM solutions to meet business needs. They work closely with stakeholders to gather requirements, design solutions, configure the system, and provide training and support. Their role bridges the gap between technical teams and business users, ensuring that the CRM system enhances efficiency and aligns with organizational goals.

What are the typical day-to-day responsibilities of a Dynamics CRM functional consultant?

A Dynamics CRM Functional Consultant’s daily responsibilities often include gathering and analyzing business requirements, configuring and customizing the Dynamics 365 CRM platform, and collaborating with clients and technical teams to deliver tailored solutions. You’ll create documentation, conduct user training sessions, and provide ongoing support to ensure smooth system adoption and operation. Consultants frequently participate in project meetings, support data migration activities, and test new functionalities before deployment. This mix of technical and client-facing tasks makes the role both dynamic and integral to successful CRM projects.

What are the key skills and qualifications needed to thrive in the Dynamics CRM functional consultant position, and why are they important?

To thrive as a Dynamics CRM Functional Consultant, you need expertise in business process analysis, requirements gathering, and solution design, typically with a background in IT, business, or a related field. Proficiency with Microsoft Dynamics 365 CRM, familiarity with Power Platform, and relevant Microsoft certifications (such as MB-200 or MB-210) are highly valued. Strong communication, problem-solving, and stakeholder management skills are crucial for translating business needs into technical solutions. These competencies ensure effective project delivery and drive successful adoption of CRM systems tailored to organizational goals.

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Dynamics Crm Functional Consultant jobs near you
Infographic showing various Dynamics Crm Functional Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $153,930 per year, or $74 per hour.

Microsoft Dynamics CRM Functional Consultant

Prophecy Technologies

Remote

Full-time

Re-posted 7 days ago

Job description

Role Overview:
This role is for a Microsoft Dynamics CRM Functional Consultant with extensive experience in the IT industry, focusing on managing requirements and proposing solutions. The consultant will be responsible for driving requirements, analyzing, and recommending optimal solutions to customers, particularly within the Insurance sector in North America and India. Key aspects include coordinating between the implementation team and business stakeholders to ensure successful solution delivery.
Key Responsibilities:
  • Responsible for driving the requirements, analyzing and proposing the best solution to customer.
  • Responsible for the coordination between the TCS implementation team and business stakeholder to drive the solution in the right path.
  • Responsible for requirement walk through with all the stakeholders.
  • Responsible for requirement documents, process map, use case diagrams and workflow diagram.

Required Skills:
  • Extensive experience in requirement gathering, gap analysis and mapping business requirement to system requirement.
  • Extensive knowledge & insights in Insurance industry & customer base in the North America and India.
  • Strong communication and presentation skills with the ability to articulate technical information to non-technical individuals.
  • Strong interpersonal, communication, and leadership skills to drive change.
  • Proficiency in Microsoft Dynamics 365 CRM Functional.

Qualifications:
  • 10+ years experience in IT Industry in managing requirements in multiple accounts as a Dynamics CRM and Power Platform functional consultant.

Preferred Skills:
  • Have good knowledge in quality assurance of software implementation.
  • Good at gathering functional and non functional requirement.
  • Extensive knowledge in waterfall and agile mode of software implementation.
  • Understanding of TCS product and capability offerings.

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