Dynamics 365 CRM Developer - Contact Center & AI Integrations Location: Las Vegas, NV (Onsite | Relocation Available) Type: Contract-to-Hire Industry: Gaming & Hospitality Technology Position ...
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Senior Power Platform Developer, Dynamics 365 CRM
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Senior Power Platform Developer, Dynamics 365 CRM
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CRM Dynamics 365 Developer
Manhattan, NY · Remote
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ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM environment. This role will be responsible for day-to-day CRM ...
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM environment. This role will be responsible for day-to-day CRM ...
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Phoenix, AZ · On-site +1
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... CRM and associated Power Platform technical solutions (including strong experience with Power ... XrmToolBox, Dynamics 365 CE WebAPI • Hands-on experience developing & deploying business ...
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... CRM and associated Power Platform technical solutions (including strong experience with Power ... XrmToolBox, Dynamics 365 CE WebAPI • Hands-on experience developing & deploying business ...
Dynamics CRM Administrator
Chicago, IL · On-site +1
$80K - $120K/yr
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Chicago, IL (Remote) Compensation: $80,000 - $120,000 / year Description ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM ...
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We are seeking a Senior Dynamics 365/ Power Platform Developer to design, build, and modernize our internal Microsoft Dynamics CRM solution. This role requires deep hands-on expertise across Dynamics ...
Dynamics 365 Crm Developer information
See salary details
$57K - $66.8K
2% of jobs
$66.8K - $76.5K
0% of jobs
$76.5K - $86.3K
2% of jobs
$86.3K - $96.1K
4% of jobs
$96.1K - $105.9K
12% of jobs
$108.5K is the 25th percentile. Wages below this are outliers.
$105.9K - $115.6K
17% of jobs
The median wage is $121.3K / yr.
$115.6K - $125.4K
22% of jobs
$132K is the 75th percentile. Wages above this are outliers.
$125.4K - $135.2K
24% of jobs
$135.2K - $145K
11% of jobs
$145K - $154.7K
4% of jobs
$154.7K - $164.5K
2% of jobs
$57K
$120.9K
$164.5K
How much do dynamics 365 crm developer jobs pay per year?
What are Dynamics 365 CRM Developers?
What is the difference between Dynamics 365 Crm Developer vs Dynamics 365 Crm Consultant?
| Aspect | Dynamics 365 Crm Developer | Dynamics 365 Crm Consultant |
|---|---|---|
| Primary Role | Develops, customizes, and maintains Dynamics 365 CRM solutions using coding and configuration. | Analyzes business needs, recommends solutions, and implements Dynamics 365 CRM functionalities for clients. |
| Required Skills | Proficiency in JavaScript, C#, Power Platform, and SDK development. | Strong understanding of business processes, requirements gathering, and stakeholder communication. |
| Work Environment | Typically works in development teams, focusing on technical implementation. | Works closely with clients and business users to tailor CRM solutions. |
While both roles require knowledge of Dynamics 365 CRM, developers focus on technical customization and coding, whereas consultants emphasize understanding business needs and guiding solution deployment.
What are the key skills and qualifications needed to thrive as a Dynamics 365 CRM Developer, and why are they important?
What are some common challenges Dynamics 365 CRM Developers face when integrating third-party systems?

Other
Posted 22 days ago
Job description
Position: Dynamics 365 CRM Developer - Contact Center & AI Integrations
Location: Las Vegas, NV (Onsite | Relocation Available)
Type: Contract-to-Hire
Industry: Gaming & Hospitality Technology
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment.
This role will focus on taking ownership of a Microsoft-implemented Dynamics 365 Customer Service / Contact Center solution and transitioning it into an internally supported platform. The developer will work closely with product, project management, and engineering teams to enhance functionality, improve agent experience, and support integrations with AI-driven tools and external systems.
This is an ideal opportunity for a developer who enjoys working in real-world, customer-facing systems and wants exposure to contact center operations, automation, and AI-driven workflows.
CRM Development & Enhancement
- Support and enhance Microsoft Dynamics 365 Customer Service and Contact Center (Omnichannel) platform
- Develop and maintain custom plugins, workflows, and business rules using C# and Power Platform tools
- Customize forms, dashboards, and agent-facing interfaces to improve usability and performance
- Troubleshoot and resolve issues across CRM functionality and integrations
- Support contact center workflows including case routing, queues, and agent experience tools
- Assist with integrations between Dynamics 365 and external systems (including telephony and AI platforms)
- Collaborate with internal teams to optimize customer interaction flows and automation
- Troubleshoot integration issues and support ongoing enhancements
- Build and maintain Power Automate flows for case management, data movement, and process automation
- Support development of Power Apps (model-driven and canvas) as needed
- Contribute to automation initiatives, including AI-driven agent assist and workflow improvements
- Work with Dataverse and Azure-based services to support data flow and system integrations
- Assist with API development and system connectivity across internal and third-party platforms
- Support reporting and data visibility efforts through structured data models
- 4+ years of experience with Microsoft Dynamics 365 CRM, specifically Customer Service module
- Hands-on experience with:
- C# plugins and custom workflows
- Power Platform (Power Automate, Power Apps)
- CRM customization (entities, forms, business rules)
- Experience integrating CRM systems with external applications or APIs
- Strong understanding of data modeling within Dataverse
- Ability to troubleshoot and support production systems in a fast-paced environment
- Experience with Dynamics 365 Contact Center / Omnichannel
- Background supporting contact center or call center environments (any platform)
- Exposure to telephony integrations (Avaya, Genesys, Five9, Amazon Connect, etc.)
- Experience with Azure services (Functions, Service Bus, Data Factory, etc.)
- Familiarity with AI-driven tools, automation, or agent-assist technologies
- Experience working in hospitality, gaming, or high-transaction environments
- Successfully transitions the platform from vendor-supported to internally owned
- Improves agent workflows and system performance through enhancements and automation
- Contributes to ongoing integration of AI and customer experience tools
- Becomes a key technical resource supporting a high-visibility customer platform
- Opportunity to take ownership of a Microsoft-built, enterprise contact center platform
- Work on real-time, customer-facing systems with direct business impact
- Exposure to AI, automation, and modern CRM technologies
- Long-term growth potential through contract-to-hire conversion
About Fusion HCR
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
11 - 50 Employees
Headquarters location
Springboro, OH, US
Year founded
2012