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Dynamics 365 Crm Developer Jobs (NOW HIRING)

For a long-term engagement supporting an internal CRM team and operations within an enterprise environment, we are looking for an experienced CRM Developer (Dynamics 365) to support implementation ...

Role: MS Dynamics 365 Developer Location: Greensboro, NC (5 Days a Week Onsite - Local Needed ... Solid and in-depth knowledge of CRM processes gained within complex projects * Ability to take ...

CRM Technical Lead / Developer Location: Remote Type: W2 only contract Core CRM Platform Expertise Strong hands-on experience with CRM platforms (any one or more) Microsoft Dynamics 365 (preferred)

The Dynamics 365 Developer will play a crucial role in supporting & enhancing existing ... Support the CRM Architect by contributing to documentation, configuration oversight, and ...

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Dynamics 365 Crm Developer information

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$57K

$120.9K

$164.5K

How much do dynamics 365 crm developer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for dynamics 365 crm developer in the United States is $120,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What are Dynamics 365 CRM Developers?

Dynamics 365 CRM Developers are IT professionals who specialize in designing, developing, and customizing Microsoft Dynamics 365 Customer Relationship Management (CRM) solutions. They work to tailor the platform to meet specific business needs by configuring workflows, writing custom plug-ins, integrating third-party applications, and ensuring data integrity. These developers play a key role in optimizing business processes, improving customer engagement, and supporting digital transformation efforts within organizations.

What is the difference between Dynamics 365 Crm Developer vs Dynamics 365 Crm Consultant?

AspectDynamics 365 Crm DeveloperDynamics 365 Crm Consultant
Primary RoleDevelops, customizes, and maintains Dynamics 365 CRM solutions using coding and configuration.Analyzes business needs, recommends solutions, and implements Dynamics 365 CRM functionalities for clients.
Required SkillsProficiency in JavaScript, C#, Power Platform, and SDK development.Strong understanding of business processes, requirements gathering, and stakeholder communication.
Work EnvironmentTypically works in development teams, focusing on technical implementation.Works closely with clients and business users to tailor CRM solutions.

While both roles require knowledge of Dynamics 365 CRM, developers focus on technical customization and coding, whereas consultants emphasize understanding business needs and guiding solution deployment.

What are the key skills and qualifications needed to thrive as a Dynamics 365 CRM Developer, and why are they important?

To thrive as a Dynamics 365 CRM Developer, you need strong proficiency in C#, .NET, JavaScript, and a deep understanding of Microsoft Dynamics 365 CRM, usually supported by a degree in computer science or a related field. Familiarity with Power Platform, Azure services, and relevant Microsoft certifications (like MB-200 or MB-400) is highly valued. Outstanding problem-solving skills, effective communication, and adaptability help developers collaborate with stakeholders and translate business needs into technical solutions. These competencies ensure robust CRM implementations that align with organizational objectives and drive digital transformation.

What are some common challenges Dynamics 365 CRM Developers face when integrating third-party systems?

Dynamics 365 CRM Developers often encounter challenges such as data compatibility issues, managing different authentication protocols, and ensuring seamless data flow between systems when integrating third-party applications. These tasks require a strong understanding of both Dynamics 365 APIs and the external systems' endpoints. Additionally, developers need to troubleshoot synchronization errors and maintain data integrity, which can involve complex mapping and transformation logic. Collaborating closely with business analysts and external vendors is usually essential to address these challenges effectively.
More about Dynamics 365 Crm Developer jobs
What cities are hiring for Dynamics 365 Crm Developer jobs? Cities with the most Dynamics 365 Crm Developer job openings:
What states have the most Dynamics 365 Crm Developer jobs? States with the most job openings for Dynamics 365 Crm Developer jobs include:
Infographic showing various Dynamics 365 Crm Developer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 43% In-person, 14% Hybrid, and 43% Remote job distribution, with an average salary of $120,905 per year, or $58.1 per hour.

Dynamics 365 CRM Developer - Contact Center Technology

Fusion HCR

Las Vegas, NV • On-site

Other

Posted 22 days ago


Job description

Fusion HCR is Hiring
Position: Dynamics 365 CRM Developer - Contact Center & AI Integrations
Location: Las Vegas, NV (Onsite | Relocation Available)
Type: Contract-to-Hire
Industry: Gaming & Hospitality Technology

Position Overview
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment.
This role will focus on taking ownership of a Microsoft-implemented Dynamics 365 Customer Service / Contact Center solution and transitioning it into an internally supported platform. The developer will work closely with product, project management, and engineering teams to enhance functionality, improve agent experience, and support integrations with AI-driven tools and external systems.
This is an ideal opportunity for a developer who enjoys working in real-world, customer-facing systems and wants exposure to contact center operations, automation, and AI-driven workflows.

Key Responsibilities
CRM Development & Enhancement
  • Support and enhance Microsoft Dynamics 365 Customer Service and Contact Center (Omnichannel) platform
  • Develop and maintain custom plugins, workflows, and business rules using C# and Power Platform tools
  • Customize forms, dashboards, and agent-facing interfaces to improve usability and performance
  • Troubleshoot and resolve issues across CRM functionality and integrations
Contact Center & Integration Support
  • Support contact center workflows including case routing, queues, and agent experience tools
  • Assist with integrations between Dynamics 365 and external systems (including telephony and AI platforms)
  • Collaborate with internal teams to optimize customer interaction flows and automation
  • Troubleshoot integration issues and support ongoing enhancements
Power Platform & Automation
  • Build and maintain Power Automate flows for case management, data movement, and process automation
  • Support development of Power Apps (model-driven and canvas) as needed
  • Contribute to automation initiatives, including AI-driven agent assist and workflow improvements
Data & System Integration
  • Work with Dataverse and Azure-based services to support data flow and system integrations
  • Assist with API development and system connectivity across internal and third-party platforms
  • Support reporting and data visibility efforts through structured data models

Required Experience
  • 4+ years of experience with Microsoft Dynamics 365 CRM, specifically Customer Service module
  • Hands-on experience with:
    • C# plugins and custom workflows
    • Power Platform (Power Automate, Power Apps)
    • CRM customization (entities, forms, business rules)
  • Experience integrating CRM systems with external applications or APIs
  • Strong understanding of data modeling within Dataverse
  • Ability to troubleshoot and support production systems in a fast-paced environment

Preferred / Nice to Have
  • Experience with Dynamics 365 Contact Center / Omnichannel
  • Background supporting contact center or call center environments (any platform)
  • Exposure to telephony integrations (Avaya, Genesys, Five9, Amazon Connect, etc.)
  • Experience with Azure services (Functions, Service Bus, Data Factory, etc.)
  • Familiarity with AI-driven tools, automation, or agent-assist technologies
  • Experience working in hospitality, gaming, or high-transaction environments

What Success Looks Like
  • Successfully transitions the platform from vendor-supported to internally owned
  • Improves agent workflows and system performance through enhancements and automation
  • Contributes to ongoing integration of AI and customer experience tools
  • Becomes a key technical resource supporting a high-visibility customer platform

Why Join
  • Opportunity to take ownership of a Microsoft-built, enterprise contact center platform
  • Work on real-time, customer-facing systems with direct business impact
  • Exposure to AI, automation, and modern CRM technologies
  • Long-term growth potential through contract-to-hire conversion