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About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Food Service Ambassador Associate, 4pm-8:30pm Monday-Friday w/Weekend Availability

• Work Location is 3400 Wake Forest Rd, Raleigh, NC 27609
• **Work schedule is 4:00 PM to 8:30 PM, with specific days to be determined by the department.**

General Description of the Job Class
Depending on the size of the entity and department structure, Level I and Level II may be combined.
Level I
Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport equipment, food, supplies, and refuse as directed.
Level II
Perform a variety of tasks in preparation, service and delivery of food products and/or service operations (ie. prepare, mix, assemble, portion, serve and store food as directed; receive inspect, store, secure disburse and control inventory of foodstuffs, supplies and equipment). Also may function as a cashier when directed.
Duties and Responsibilities of this Level
Level I *Retrieve, collect, and transport food service supplies, equipment and refuse as directed.
* Strip carts/trays, sort, rinse, dishes and silverware, operate and unload dish machine, and store clean items; inspect washed items for cleanliness and breakage.
* Clean and maintain dish machine; clean and sanitize assigned areas.
*Washes pots, pans and equipment.
* Collect, sort and dispose of trash.
*Follow all safety procedures for using equipment and chemicals.
Level II * In addition to the duties described in Level I, performs the following: *May set up and serve food to patients and cafeteria customers as specified by menus, ensuring that all food items are properly portioned and handled within established sanitation standards.
*May operate and monitor proper functioning of food service equipment; follow all safety procedures for using equipment and chemicals; clean and sanitize equipment after use.
*May assist in tray line and/or cafeteria setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
*Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise and status of all supplies in stock.
*May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
*May place food and supply orders with approved vendors under direction and guidance of Food Service Manager.
*May review stock levels of common foodstuffs and advanced menu items, conduct physical inventories and maintain inventory records; unload incoming supplies and equipment.
*May transport food carts to assigned locations.
*May prepare and set up food items to be delivered to catering functions as needed
*May plan, organize and provide service for routine and more complex catering functions.
*May work as needed for specially planned catering events.
*May maintain an accurate inventory of all catering equipment.
*May be responsible for the maintenance and upkeep of the catering area.
If functioning as a cashier:
*Calculate total cost of items on food tray; accept payment in cash or meal tickets.
*Ensure validity of meal cards.
*Total cash/tickets at end of work period; deposit money and prepare deposit report sheet.
Required Qualifications at this Level
Education
N/A
Experience
Level I
No previous food service experience required.
Level II
Work requires six months of food service experience.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
Level I
*Ability to lift/push/pull 50 pounds.
*Ability to read/write and follow oral and written instructions.
Level II - Same as level I plus:
*Basic math skills
*Basic computer/cashier/calculator skills
*Strong customer service skills
*Ability to operate food preparation equipment.
*Ability to prepare/handle foodstuffs using safe food handling practices.
*Ability to maintain inventory
Distinguishing Characteristics of this Level
Level I Heavy cleaning duties
Level II Excellent customer service skills Ability to work effectively with minimal supervision Ability to maintain inventory
Job Code: 00004067 FOOD SERVICE ASSOCIATE
Job Level: B1
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Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.