Duke Energy Call Center Jobs in Raleigh, NC (NOW HIRING)

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. 

Duke Health Integrated Practice  

https://careers.dukehealth.org/us/en/dhip 

Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina. 

$2500 Commitment Bonus for qualifying candidates!   

JOB LOCATION 

Duke Eye Center at Erwin Rd - 2351 Erwin Rd, Durham, NC 27705

JOB SUMMARY 

We are seeking aOphthalmic Assistant, Certified. Under close supervision, assist the Eye Center physicians and other technical support personnel to perform diagnostic tests necessary for evaluation of patient eye problems. Performs basic ophthalmic testing procedures as directed by physician or supervisor including, but not limited to: visual acuity, history taking, tonometry, lensometry, motility, pupil assessment, visual fields, and may perform refraction. May administer dilation or anesthetic drops. Performs various clerical, stocking, and maintenance functions.

JOB DUTIES AND RESPONSIBILITIES 

1. Participates in the delivery of patient care in an effective manner. Under close supervision perform preliminary screening examinations for physician review including, but not limited to, visual acuity, history taking, tonometry, lensometry, motility, pupil assessment, visual fields, simple color vision tests, and may perform refraction. Examine the cornea, lens, and anterior chamber of the eye using a slit lamp and note variations from normal. May administer dilation or anesthetic drops. May assist with patient contact lens insertion and removal training.

2. Performs stocking and maintenance functions. Maintains physical environment of exam and procedure rooms. Cleans and stocks rooms daily and maintains appropriate supply of sample drug medications as needed. Assists with ordering medical/office supplies. Prepares for transport of contaminated instruments and equipment for sterilization. Facilitates calibration, maintenance, and monitoring of equipment as needed.

3. Performs various clerical functions. Assists with appointments and telephone call screening activities. Answers phones, takes messages and relays to appropriate individuals. Under direction of physician, may call pharmacy with prescription refills and records prescriptions in patients chart. Files test results, forms, and letters into medical records.

4. Demonstrates a positive, concerned and sensitive response in the work place. Interacts with patients, visitors, and all personnel in a courteous manner. Resolves conflict in a healthy and constructive manner. Maintains confidentiality of information regarding patients and co-workers; demonstrates respect for individual, cultural, and social differences. Contributes to the positive atmosphere of the work environment

5. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Supports the development of other staff and formal learners.

6. Perform other related duties incidental to the work described herein.

JOB ELIGIBILITY REQUIREMENTS 

• Education:
  Work requires an education background generally equivalent to a high school education.
• Experience:
  Work requires 1 year of directly related experience in Ophthalmology or Optometry; OR, graduation from an accredited Ophthalmic Technician program.
• Degrees, Licensure, and/or Certification:
  Work requires certification as a certified Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). Must have BLS Certification

JOB HOURS 

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.