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Dsp Operations Manager Jobs in Minnesota (NOW HIRING)

Site Manager

Minneapolis, MN · On-site

$50K - $53K/yr

... DSP) Responsibilities Ensure the operations of the home and relevant ancillary services are ... manage conflict. 9) Current drivers license and insurance with a reliable personal vehicle for ...

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Dsp Operations Manager information

See Minnesota salary details

$27.4K

$71.7K

$116.5K

How much do dsp operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for dsp operations manager in Minnesota is $71,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $89,600.00 per year, depending on experience, location, and employer.

What is a DSP Operations Manager?

DSP Operations Managers oversee the daily operations of Delivery Service Partners (DSPs), usually within logistics companies like Amazon. They are responsible for managing delivery teams, optimizing delivery routes, ensuring safety and compliance, and meeting performance targets. Their role is crucial in coordinating between the company and contracted delivery providers to ensure efficient and timely package deliveries. They also handle staffing, training, and problem-solving to address any operational issues that arise.

What are the key skills and qualifications needed to thrive as a DSP Operations Manager?

To thrive as a DSP Operations Manager, you need strong leadership abilities, operational management experience, and familiarity with logistics or delivery service processes, often supported by a bachelor’s degree in business or a related field. Proficiency in route planning software, fleet management systems, and data analytics tools is typically required. Excellent communication, problem-solving skills, and the ability to motivate teams make someone stand out in this position. These skills and qualities are crucial for ensuring efficient operations, meeting delivery targets, and maintaining high standards of service and safety.

What are some common challenges faced by DSP Operations Managers in managing multiple delivery routes and teams?

DSP Operations Managers often navigate the complexities of coordinating multiple delivery routes, ensuring timely dispatches, and balancing workforce schedules. A key challenge is adapting to fluctuating package volumes while maintaining high delivery performance and safety standards. Managers also focus on fostering teamwork among drivers and support staff, addressing logistical issues in real time, and implementing process improvements in a fast-paced environment. Effective communication and problem-solving skills are essential to overcome these challenges and deliver consistent operational results.

What is the difference between Dsp Operations Manager vs Dsp Technician?

AspectDsp Operations ManagerDsp Technician
CredentialsTypically requires a bachelor's degree in engineering, telecommunications, or related field; certifications like Cisco or CompTIA are commonUsually requires technical certifications or associate degrees in electronics or telecommunications
Work EnvironmentOversees multiple sites, manages teams, and handles strategic planningWorks hands-on with equipment, performs maintenance and troubleshooting
Employer & Industry UsageEmployed by telecom companies, network providers, and large ISPsEmployed by telecom companies, network service providers, and installation firms

The Dsp Operations Manager focuses on overseeing operations, managing teams, and strategic planning, while the Dsp Technician handles technical tasks like installation, maintenance, and troubleshooting. Both roles are essential in the telecom industry but differ in responsibilities and required credentials.

Is a Dsp Operations Manager a high paying job?

A DSP Operations Manager typically earns a competitive salary that reflects experience, location, and industry standards. The role often involves managing digital advertising campaigns and requires skills in data analysis and platform tools, which can influence compensation levels.

What are popular job titles related to Dsp Operations Manager jobs in Minnesota?

For Dsp Operations Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dsp Operations Manager jobs in Minnesota look for?

The top searched job categories for Dsp Operations Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Dsp Operations Manager jobs?

Cities in Minnesota with the most Dsp Operations Manager job openings:

DSP-RBT - Back-up Lead - CA

YAI - Seeing beyond disability

Byron, MN • On-site

$15.50 - $18/hr

Full-time

Re-posted 8 days ago


YAI rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

If you are a current YAI employee, please click this link to apply through your Workday account.

Key/Essential Functions & Responsibilities

  • Responsible for the overall supervision, protection and care of the individual at all times including maintenance of house rules for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual's potential harm to self or others.

  • Provides support in a variety of settings and in accordance with each person's individualized service and behavior support plans, utilizing support skills for people with moderate to complex levels of need.

  • Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to policies, procedures and regulations.

  • Ensures implementation of plans of protective oversight, as well Individual Behavior Support Plans (IBSPs)/ Individualized Program Plans (IPPs) for all people we support.

  • Maintains a clean, safe, and organized work and therapy environment. Ensures maintenance upkeep and safety based on facility/program structure. Utilizes safe & appropriate handing procedures when working with individuals and implements COVID mitigation and infection control protocols.

  • Assists individuals in maximizing theirstrengths, interests and abilities, upholding their personal rights, providing emotional support and building positive relationships.

  • Supports people to meet personal goals that characterize quality of life,engages in respectful communications/conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community.

  • Ensures person-centered plans are implemented and assists with a variety of tasks for people we support, as appropriate/authorized, including:

    • Providing personal care

    • Assisting with activities of daily living (ADLs)

    • Ensuring that medication is administered as prescribed, according to guidelines

    • Teaching/developing skills

    • Supporting person-centered advocacy with the individual

    • Assisting in communication, self-expression and resolving disputes amongst individuals

    • Facilitating ethical decision making

    • Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals.

    • Transporting and escorting individuals on recreational activities, medical appointments, home visits etc.

    • Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided

  • Completes and maintains all necessary trainings based on program and position to ensure compliance with YAI policies and licensing regulations and applies skills.

  • Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collectsand enters data as part of daily operations using an electronic healthrecord.

  • Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing, as applicable, completely and accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, tracking of incidents and evening and weekend reports).

  • Maintains a therapeutic environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making and Trauma-Informed Approaches.

  • Serves as a member of a highly effective team (teamwork w/in the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts.

  • Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings.

  • Using foundational teaching skills (EMOE, task analysis, essential skills, supports and modifications, etc.) and progressive teaching.

  • Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).

  • Completes and maintains Behavior Analyst Certification Board (BACB) requirements for certification/license (RBT or LPT) and for all other required recertifications and trainings, as needed.

    • Demonstrates and models all skills of DSP/RBT with a person centered and trauma informed approach

    • Under appropriate supervision:

      • Participates in the development of treatment plans.

      • Develops and maintains understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs).

      • Implements Behavior Support Plans (BSPs).

      • Collects, records and summarizes data on observable individual's behavior.

      • Observes and reports any change in behavior, or other signs and symptoms, to a supervisor.

      • Effectively communicates with authorized representative regarding individual progress as instructed by the Board Certified Behavior Analyst.

  • Serves as a back-up Lead Registered Behavior Technician (RBT)/Lead Licensed Psych Tech (LPT) providing coverage on an as needed basis, as designated and scheduled by program leadership, performing all lead duties on assigned shifts, as indicated in Lead RBT/Lead LPT job description.

  • Performs all other duties, as assigned.

Pay rate: $29.00/hour

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)

  • High School diploma or its educational equivalent; and

  • At least one (1) year of prior experience providing direct care to individuals with developmental disabilities with challenging behavior service needs; and

  • Must hold or obtain Registered Behavior Technician (RBT) certification within sixty (60) days of appointment; or

  • Be a Licensed Psych Technician or Qualified Behavior Modification Professional.

  • Valid Driver's License

  • Successful completion of Facility Manager Training within 30 days of appointment

  • Successful completion of State of California Direct Support Professional Training (DSPT) Year 1 and Year 2 courses within one (1) year of appointment

  • Hold (or obtain through employer-provided training) CPR/First Aid, Ukeru and CPI certifications and recertify annually

  • Completion of Health Screening

  • Completion of annual continuing education units (CEUs) for professional development through competency-based training as required by Titles 17 & 22

  • Exceptional communication and training skills

  • Basic computer skills - including email, utilizing Workday and related systems (DA, etc.) to complete tasks

  • Cooperative team player

  • Willingness to take initiative, highly organized with good time management skills

  • Flexibility and willingness to accept Lead coverage assignments as requested, which may include varying schedules and/or travel to other local programs within region based on program needs.

  • Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds or running on occasion; having the physical capacity to work with and implement emergency interventions as per the person's Individual Behavior Support Plan and Individual Emergency Intervention Plan, if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.

Preferred Qualification Requirements (desired requirements beyond MQRs above)

  • Bachelor's degree, preferably in a Human Services field (e.g. social work, psychology, etc.)

  • One of more years of supervisory experience in any field

  • Knowledge of intellectual and developmental disabilities (I/DD), clinical syndromes and/or IDD with cooccurring behavioral/mental health needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.


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About YAI

Sourced by ZipRecruiter

YAI has been dedicated to providing innovative services for the intellectual and/or developmental disability (I/DD) community since its founding in 1957 at a time when institutional living was the norm for people with I/DD. Operating in New York State, northern New Jersey, and California, YAI has a team of over 4,000 employees and supports over 20,000 people of all ages in the I/DD community today.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US