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Dsc Technical Support Jobs (NOW HIRING)

BTAS

Product Support

El Segundo, CA · On-site

$87K - $160K/yr

... DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD ... Provide technical support and programmatic assistance, including lifecycle logistics for cradle-to ...

BTAS

Product Support

El Segundo, CA · On-site

$87K - $160K/yr

... DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD ... Provide technical support and programmatic assistance, including lifecycle logistics for cradle-to ...

BTAS

Product Support

El Segundo, CA · On-site

$138K - $175K/yr

... DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD ... Provide technical support and programmatic assistance, including lifecycle logistics for cradle-to ...

BTAS

Product Support

El Segundo, CA · On-site

$138K - $175K/yr

... DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD ... Provide technical support and lifecycle logistics assistance from development to sustainment.

BTAS

Product Support

Colorado Springs, CO · On-site

$96K - $126K/yr

... DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD ... Provide technical support and lifecycle logistics assistance from development to sustainment.

BTAS

Launch Support Subject-Matter Expert

El Segundo, CA · On-site

$183K - $300K/yr

... DSC/OSC) capabilities, and space test range assets to support the Department of Defense's (DoD ... Provide technical support for space acquisitions, engineering, operations, and program management ...

Guardianlife

Firm Technology Representative

Holmdel, NJ · On-site

$41K - $48K/yr

An additional objective is to act as liaison between DSC, other user teams and IT. The role will ... Provide supplemental business and technical support and assistance to users of Guardian's firm ...

Labcorp

Technical Director

San Diego, CA · On-site

$180K - $210K/yr

Support client questions and concerns regarding testing and client experience. Quality & Regulatory ... Doctoral degree (PhD, DSc, or equivalent) in Clinical Chemistry, Chemical Pathology, Biochemistry ...

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Dsc Technical Support information

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$14

$26

$44

How much do dsc technical support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for dsc technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a DSC Technical Support specialist?

A DSC Technical Support specialist is a professional who provides assistance and troubleshooting for DSC (Digital Security Controls) products, such as alarm systems, security panels, and related software. They help customers and technicians resolve technical issues, configure devices, and ensure proper system functionality. Their role often includes answering queries via phone, email, or chat, providing step-by-step guidance, and escalating complex problems to higher-level support if needed. DSC Technical Support specialists are knowledgeable about the latest DSC products, firmware updates, and installation best practices to help maintain security and reliability for users.

What are the key skills and qualifications needed to thrive as a DSC Technical Support specialist, and why are they important?

To thrive as a DSC Technical Support specialist, you need strong troubleshooting abilities, a solid understanding of DSC (Distributed Control Systems) technology, and relevant technical certifications or experience in industrial automation. Familiarity with control systems software, diagnostic tools, and remote monitoring platforms is typically required. Excellent problem-solving, communication, and customer service skills help you effectively resolve issues and guide users. These skills ensure timely and accurate support for critical automation systems, minimizing downtime and maintaining operational efficiency.

What is the difference between Dsc Technical Support vs Network Support Specialist?

AspectDsc Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+, Dsc-specific certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentCustomer service, technical troubleshooting, on-site or remoteNetwork administration, troubleshooting, on-site or remote
Industry UsageIT support for Dsc products and systemsNetwork infrastructure and systems support

Both roles involve technical troubleshooting and certifications, but Dsc Technical Support focuses on Dsc-specific products and customer support, while Network Support Specialists handle broader network infrastructure issues. The roles often overlap in skills but differ in product focus and scope.

What are some common challenges faced by DSC Technical Support specialists and how can applicants prepare for them?

DSC Technical Support specialists often encounter challenges such as troubleshooting complex security system issues remotely, managing high call volumes, and balancing multiple support tickets simultaneously. To prepare, applicants should develop strong problem-solving skills, learn to communicate technical information clearly to both technical and non-technical users, and become familiar with common DSC security system products and software. Staying patient and organized under pressure is key, as is practicing effective time management to ensure all customer issues are handled promptly.
Infographic showing various Dsc Technical Support job openings in the United States as of June 2026, with employment types broken down into 10% Internship, 13% As Needed, 7% Temporary, 60% Contract, 8% Nights, and 2% Summer. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

DSC IT Technician

Dakota Sioux Casino and Hotel

Watertown, SD

Full-time

Posted 20 days ago

Job description

Duties & Responsibilities:
  • Responsible for computer setup, application installation and configuration, and regular maintenance.
  • Provide technical support. Complete help desk tickets and document job tasks.
  • Monitor for vulnerabilities. Resolve incidents and apply security protocols, patches and updates.
  • Identify the root cause of technical issues and develop effective solutions.
  • Provide and monitor vendor remote access sessions. Maintain documentation of all vendor support, including technical support logs and remote access logs.
  • Document and maintain accurate inventory of all hardware.
  • Identify opportunities and make equipment or software recommendations.
  • Perform testing/research of new operating systems for compatibility with the network and software.
  • Write detailed instructions on job tasks and projects.
  • Assist the team in supporting the network. Install and troubleshoot devices/cabling as directed.
  • Responsible for compliance with the casino's Internal Control policies.
  • Perform department tasks assigned by manager or supervisor.

Minimum Qualifications:
  • 2-5 years of experience working in IT Support, Systems Administration, or related technical role.
  • Strong understanding of computer architecture (CPUs, motherboards, RAM, storage).
  • Able to lift and carry equipment weighing more than 30 lbs.
  • Able to work shifts or be on call during some weekends, holidays and/or evenings as required.
  • Strong technical and troubleshooting skills required.
  • Strong communication skills: both verbally and in writing.
  • Must be 21 and obtain a Key Gaming License upon hire.

Other/Beneficial Qualifications: College Degree/Diploma, CompTIA A+ or other related certifications, experience with Active Directory Users/Computers/Groups, experience with printer repair and network printing solutions, Microsoft 365, Casino Management Systems (Oasis 360), and endpoint security.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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