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Dsc Technical Support Jobs (NOW HIRING)

Diagnostic Technical Specialist

New York, NY · On-site +1

$69K - $100K/yr

The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics ... Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in ...

Provide technical support, guidance, and training to junior technicians * Stay current with the ... DSC Dredge, LLC. is an equal opportunity employer and all qualified applicants will receive ...

The Systems Support Technician (Programmer) provides specialized technical support to Field ... technical ability to research and resolve issues on DMP, Radionics, Focus, SafeWatch, Vista and DSC ...

$69K - $100K/yr

The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics ... Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in ...

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... support for customer emergencies on a rotating on-call schedule · Minimal travel as needed; less ... DSC is a leading supplier of combustion equipment for the production of steam used in heating ...

The Role DSC Dredge is seeking an experienced Electrical Engineer III to lead the electrical and ... product support. * Chair customer design reviews and technical meetings. * Review customer ...

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Dsc Technical Support information

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$14

$26

$44

How much do dsc technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for dsc technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a DSC Technical Support specialist?

A DSC Technical Support specialist is a professional who provides assistance and troubleshooting for DSC (Digital Security Controls) products, such as alarm systems, security panels, and related software. They help customers and technicians resolve technical issues, configure devices, and ensure proper system functionality. Their role often includes answering queries via phone, email, or chat, providing step-by-step guidance, and escalating complex problems to higher-level support if needed. DSC Technical Support specialists are knowledgeable about the latest DSC products, firmware updates, and installation best practices to help maintain security and reliability for users.

What are the key skills and qualifications needed to thrive as a DSC Technical Support specialist?

To thrive as a DSC Technical Support specialist, you need strong troubleshooting abilities, a solid understanding of DSC (Distributed Control Systems) technology, and relevant technical certifications or experience in industrial automation. Familiarity with control systems software, diagnostic tools, and remote monitoring platforms is typically required. Excellent problem-solving, communication, and customer service skills help you effectively resolve issues and guide users. These skills ensure timely and accurate support for critical automation systems, minimizing downtime and maintaining operational efficiency.

What are some common challenges faced by DSC Technical Support specialists and how can applicants prepare for them?

DSC Technical Support specialists often encounter challenges such as troubleshooting complex security system issues remotely, managing high call volumes, and balancing multiple support tickets simultaneously. To prepare, applicants should develop strong problem-solving skills, learn to communicate technical information clearly to both technical and non-technical users, and become familiar with common DSC security system products and software. Staying patient and organized under pressure is key, as is practicing effective time management to ensure all customer issues are handled promptly.

What is the difference between Dsc Technical Support vs Network Support Specialist?

AspectDsc Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+, Dsc-specific certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentCustomer service, technical troubleshooting, on-site or remoteNetwork administration, troubleshooting, on-site or remote
Industry UsageIT support for Dsc products and systemsNetwork infrastructure and systems support

Both roles involve technical troubleshooting and certifications, but Dsc Technical Support focuses on Dsc-specific products and customer support, while Network Support Specialists handle broader network infrastructure issues. The roles often overlap in skills but differ in product focus and scope.

What is the job of Dsc Technical Support?

Dsc Technical Support involves assisting customers with troubleshooting and resolving issues related to Dsc security and alarm systems. The role requires technical knowledge of security devices, good communication skills, and often involves remote or on-site support to ensure system functionality and customer satisfaction.

What are popular job titles related to Dsc Technical Support jobs?

For Dsc Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Dsc Technical Support job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Specialist I-III or Sr.

Willis, TX • On-site

Other

Posted 10 days ago


Entergy rating

8.1

Company rating: 8.1 out of 10

Based on 85 frontline employees who took The Breakroom Quiz


Job description

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Technical Support Specialist I-III or Sr.

Responsible for developing, implementing and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency and safety of the plant. The Technical Support Specialist at Lewis Creek is primarily responsible for the Process Safety Management program relating to the Anhydrous Ammonia System. This role is also responsible for the management of all activities in relation to the Lewis Creek Reservoir Dam and Spillway. Other duties will include project and contract management as deemed necessary by Plant Management and Entergy.

Job Duties/Responsibilities: Process Safety Management Coordinator (PSMC):
  • The PSMC shall ensure employees are involved in the PSM implementation.
  • The PSMC shall ensure the process safety information for the Process Hazard Analysis (PHA) is accurate and maintained. The PSMC shall ensure the PHA is reviewed every five years, and the review is managed by the AIMMS process.
  • The PSMC shall ensure that procedures necessary for the operation and maintenance of the anhydrous ammonia system are completed and available for use.
  • The PSMC shall ensure that all necessary employees/contractors are trained on the operation, maintenance, and hazards of the anhydrous ammonia system. The PSCM should develop or assist development of the training for the anhydrous ammonia system.
  • The PSMC shall ensure that contractors do not perform maintenance on the anhydrous ammonia system unless they are properly informed of the hazards of anhydrous ammonia, the contractor is qualified to perform the work, and the contractor has an acceptable safety program as defined by the Site Safety Coordinator.
  • The PSMC shall ensure the mechanical integrity of the anhydrous ammonia system is maintained through the use of the Preventative Maintenance program and non-routine work through the Corrective Maintenance program located in AIMMS.
  • The PSMC shall ensure that any anhydrous ammonia system design changes are approved by the appropriate engineering resources. Changes shall be documented in AIMMS.
  • The PSMC shall ensure that procedures are in place to address any incidents that could have resulted in a catastrophic release of anhydrous ammonia be investigated.
  • The PSMC shall ensure that emergency procedures are in place to address any unwanted release of anhydrous ammonia.
  • The PSMC shall ensure that hot work procedures are in place prior to performing any hot work on the anhydrous ammonia system.
  • The PSMC shall ensure that the anhydrous ammonia system is audited every three years to prevent a catastrophic release of anhydrous ammonia.
Dam and Spillway Coordinator (DSC):
  • The Dam and Spillway Coordinator shall be the subject matter expert on all items relating to the structural integrity of the Dam and Spillway.
  • The DSC shall ensure that all requirements are met to stay within the Texas Commission on Environmental Quality (TCEQ) guidelines as it pertains to inspections, permits, Emergency Action Plans, and all other compliance requirements.
  • The DSC shall be responsible for addressing all maintenance and safety concerns at the dam and appurtenant structures identified during inspections conducted by TCEQ or the owner.
  • The DSC shall ensure that necessary maintenance, repairs, alterations, or modifications are initiated and completed in a timely manner following any inspection.
Other Duties and Responsibilities:
  • The Technical Support Specialist shall also be responsible for all other assignments deemed necessary by plant management and Entergy.
Minimum education required of the position:
  • High school diploma or GED or equivalent experience.
  • Desired: Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field.
Minimum experience required of the position:
  • 6+ years of power plant or relevant technical experience is preferred.
Minimum knowledge, skills, and abilities required of the position:
  • Proficiency in all applications of the Microsoft Toolkit. Must possess good computer skills. Ability to work independent of direct supervision. Good communication skills are also required. Duties often require call outs and work after normal hours. Be able to keep records and reports.
Other Attributes:
  • Functional Knowledge: Requires depth and/or breadth of expertise in own specialized discipline or field.
  • Business Expertise: Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
  • Problem Solving: May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
  • Impact: Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.
  • Interpersonal Skills: Communicates difficult concepts and negotiates with others to adopt a different point of view.
Working Conditions/Essential Functions/Physical Requirements:
  • As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Other:
  • Not all aspects of the job are covered by the description - may require "other duties as assigned"
  • Job may change over time in accordance with business needs
  • Job description does not guarantee employment

Primary Location: Texas-Willis, Texas : Willis

Job Function: Field & Skilled Trade

FLSA Status:

Relocation Option:

Union description/code:

Number of Openings: 1

Req ID: 124022

Travel Percentage: Up to 25%

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