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Dry Cleaner Manager Jobs (NOW HIRING)

Wade Linen Services Inc

Dry Cleaning CSR

Columbus, GA · On-site

$14.25 - $19.50/hr

Cleaners Manager / Assistant Cleaners Manager Job Summary: As a Customer Service Representative at ... Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty ...

View Cleaners

Dry Cleaning Presser

Irvine, CA · On-site

$20 - $25/hr

The Clothing Presser position demands keen attention to detail and top-notch time management abilities. While prior dry cleaning experience is advantageous, the right candidate will receive training.

Lapels

Experienced Dry Cleaning Presser

Myrtle Beach, SC · On-site

$14 - $15/hr

... manage pressing tasks efficiently Job Types: Full-time, Part-time Pay: $14.00 - $15.00 per hour to ... Dry Cleaning Pressing: 1 year (Required) Ability to Relocate: * Myrtle Beach, SC 29572: Relocate ...

Flair Cleaners

counter person

Fair Haven, NJ · On-site

$18/hr

... dry cleaning store. As the face of our business, you will be responsible for providing exceptional customer service, managing daily front-of-house operations, and ensuring accurate processing of ...

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How much do dry cleaner manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for dry cleaner manager in the United States is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $18.03 per hour, depending on experience, location, and employer.

What does a dry cleaner manager do?

A Dry Cleaner Manager oversees the daily operations of a dry cleaning business, ensuring efficient workflow, customer satisfaction, and quality garment care. They manage staff, handle customer inquiries, and maintain equipment to ensure smooth operations. Additionally, they track inventory, manage budgets, and implement company policies to enhance service standards. Their role also includes problem-solving, complaint resolution, and maintaining cleanliness and safety standards within the facility.

What are some typical challenges faced by a dry cleaner manager and how can they be addressed?

Dry Cleaner Managers often face challenges such as managing staff schedules, maintaining quality standards, and handling customer complaints or special requests. Balancing peak business periods, such as around holidays or local events, while ensuring timely garment processing can also be demanding. Successful managers prioritize clear communication, implement efficient workflows, and invest in staff training to overcome these hurdles. Staying proactive about machine maintenance and customer feedback helps ensure smooth daily operations and a positive reputation. This role rewards those who are organized, adaptable, and committed to providing excellent service.

What are the key skills and qualifications needed to thrive in the dry cleaner manager position, and why are they important?

To thrive as a Dry Cleaner Manager, you need strong leadership abilities, knowledge of garment care processes, and experience in team supervision or business management. Familiarity with point-of-sale systems, inventory management software, and up-to-date dry cleaning equipment is usually required, along with any relevant industry certifications. Excellent communication, problem-solving skills, and a focus on customer service help you excel in employee interactions and client relations. These competencies ensure efficient operations, high-quality service, and a productive, positive workplace environment.

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Dry Cleaner Manager jobs near you
Infographic showing various Dry Cleaner Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $36,263 per year, or $17.4 per hour.

Dry Cleaning CSR

Wade Linen Services Inc

Columbus, GA • On-site

$14.25 - $19.50/hr

Other

Re-posted 21 days ago

Job description

Job Title: Customer Service Representative - Dry Cleaners
Job Location: Various Store Locations
Reports To: Cleaners Manager / Assistant Cleaners Manager
Job Summary:
As a Customer Service Representative at Wade Cleaners, you will be the first point of contact for our valued customers. You will play a key role in ensuring customer satisfaction by greeting customers, addressing their needs, and providing solutions to any issues they may have. Additionally, you will be responsible for accurately tagging and logging clothing items in the system, maintaining a clean and organized workspace, and upselling services to enhance the customer experience.
Key Responsibilities:
  1. Customer Interaction:
    • Greet customers with a friendly, positive attitude as they enter the store.
    • Assist customers with their clothing drop-offs and pick-ups, ensuring accurate information is recorded.
    • Handle customer inquiries and resolve issues professionally and efficiently.
    • Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty programs to enhance customer experience and drive sales.
  2. Tagging and System Entry:
    • Accurately tag and log each clothing item in the system, ensuring proper identification.
    • Maintain a high level of organization when entering data into the system to minimize errors.
    • Ensure clothing is categorized correctly for proper cleaning processes.
  3. Customer Support & Problem Resolution:
    • Address customer concerns, such as damaged or misplaced garments, with professionalism and care.
    • Offer solutions to meet customer needs, ensuring their satisfaction with our services.
    • Follow up with customers as needed to ensure their satisfaction and foster long-term relationships.
  4. Workplace Maintenance:
    • Ensure the front desk and customer areas are tidy, organized, and welcoming.
    • Assist with maintaining a clean environment by performing light cleaning duties (sweeping, dusting, etc.) as needed.
    • Keep product displays organized and replenish materials (tags, receipts, etc.) when necessary.
  5. Sales & Upselling:
    • Promote and explain additional services to customers, such as special stain treatments, alterations, or delivery services.
    • Suggest loyalty programs or discount packages to encourage repeat business.
    • Actively look for opportunities to increase sales and promote the dry cleaning business.

Required Skills & Qualifications:
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a retail or service environment.
  • Strong communication and interpersonal skills.
  • Ability to handle customer complaints and concerns with professionalism and patience.
  • Basic computer skills, including familiarity with POS systems or willingness to learn.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • A keen attention to detail and organizational skills.
  • Flexibility and a positive attitude towards change and working as part of a team.
Physical Requirements:
  • Ability to stand, bend, and lift up to 25 lbs.
  • Comfortable working in a busy retail environment.
Preferred Qualifications:
  • Previous experience in a dry cleaning or laundry business is a plus.
  • Experience with sales and upselling techniques.
  • Bilingual skills are a plus but not required.
Benefits:
  • Competitive hourly wage.
  • Opportunities for advancement.
  • Health and wellness benefits (depending on employment status).
  • Positive and supportive work environment.

If you're passionate about delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply!

Apply