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Drug Collector Jobs in Indiana (NOW HIRING)

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Drug Collector information

What does a drug collector do?

A Drug Collector is responsible for collecting biological specimens, such as urine, saliva, or hair, from individuals for the purpose of drug testing. They follow strict protocols to ensure the integrity and confidentiality of the samples, often working in settings like clinics, workplaces, or mobile units. Drug Collectors must accurately document the collection process, maintain chain-of-custody, and sometimes interact with people in sensitive situations. Their role is crucial in supporting workplace safety, legal compliance, and public health initiatives.

What are the key skills and qualifications needed to thrive as a drug collector, and why are they important?

To thrive as a Drug Collector, you need attention to detail, knowledge of proper specimen collection procedures, and typically a high school diploma or equivalent. Familiarity with chain-of-custody protocols, data entry systems, and sometimes DOT or other industry-specific certifications is important. Strong interpersonal skills, professionalism, and discretion help build trust with donors and clients. These skills ensure accurate, confidential, and legally compliant collection and handling of specimens, which is critical for the integrity of drug testing processes.

What are some common challenges faced by drug collectors during sample collection, and how can they be addressed?

Drug Collectors often encounter challenges such as ensuring donor privacy, handling uncooperative individuals, and maintaining strict chain-of-custody procedures. It's essential to communicate clearly with donors about the process to alleviate any discomfort and to follow established protocols meticulously to prevent sample tampering or contamination. Staying organized and completing thorough documentation at every step helps address compliance and legal concerns, while ongoing training can prepare collectors to manage unexpected situations professionally.

What is the difference between Drug Collector vs Drug Tester?

AspectDrug CollectorDrug Tester
CredentialsHigh school diploma, sometimes certification in specimen collectionHigh school diploma, certification in drug testing procedures
Work EnvironmentCorrectional facilities, clinics, or workplacesLaboratories, clinics, or testing centers
Industry UsageUsed by employers, probation agencies, or medical facilitiesUsed by laboratories, medical facilities, or employers

Drug Collectors and Drug Testers both work in the drug testing industry, often within healthcare or legal settings. While Drug Collectors focus on collecting specimens like urine, blood, or hair, Drug Testers analyze these samples to detect substance use. Both roles require knowledge of collection procedures and certifications, but their primary functions differ: collection versus analysis.

How to become a drug collector?

To become a drug collector, you typically need a high school diploma or equivalent, and some positions may require prior law enforcement or security experience. Training is often provided on the job, and knowledge of safety procedures, documentation, and handling of evidence is important; obtaining relevant certifications can also enhance job prospects.

What are popular job titles related to Drug Collector jobs in Indiana?

For Drug Collector jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Drug Collector jobs in Indiana look for?

The top searched job categories for Drug Collector jobs in Indiana are:

What cities in Indiana are hiring for Drug Collector jobs?

Cities in Indiana with the most Drug Collector job openings:

Drug Collector jobs near you
Infographic showing various Drug Collector job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Patient Access Customer Service Representative

R1

Indianapolis, IN • On-site

$17.60 - $25.25/hr

Full-time

Posted 6 days ago

R1 RCM rating

6.8

Company rating: 6.8 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

139th of 154 rated financial services

Job description

Location: Ascension St. Vincent Hospital

Schedule: Variety of Shifts available, 6:00 AM - 6:00 PM or 6:00 PM - 6:00 AM, days vary, rotating weekends, and holidays

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Are you passionate abouthelping people during critical momentswhile building a career inhealthcare customer service?We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As aPatient Access Representativeyou willbe thefirst point of contact for patients, ensuring they receivefast, compassionate, andaccurateaccess to care.

This is more than registration -it'safrontline healthcare customer service rolewhere you directlyimpactpatient experience, hospital operations, and revenue cycle success.

WhatYou'llDo:

  • Provideexceptional customer serviceand assist patients and families with the check-in processworking acrossmultiple computer systemsto register patients efficiently
  • Answer phones and gatheraccuratepatient informationquicklyin afast-paced environment
  • Supporttimelyaccess to careby minimizing delays in registrationand answer questions with confidence, clarity, and compassion
  • Build trustwith patients during moments when they may be ill, anxious, confused, or overwhelmed
  • Navigate diverseinsurance plans and coverage details, enter demographics and medical data, collectco-paysand provide cost estimates when applicable
  • Collaboratewith nurses, physicians, and care teams to ensure smooth patient flow

No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career.

WhatWe'reLooking For:

  • Exceptionalcustomer serviceexperience,communicationand interpersonal skills
  • Strong composureand professionalisminafast-paced environment
  • Ability tomultitask and prioritize quicklywithhigh attention to detail
  • Comfortablewith shifting priorities based on patient needs
  • Experience withpatient access, medical registration, insurance verification, or front deskis a plus (but not required)
  • High School Diploma or GED
  • Ability to pass background check, drug test, and meet vaccination requirements

WhatYou'llGain:

  • Experience inhealthcare administration & patient access
  • Exposure torevenue cycle, insurance processes, and hospital operations
  • Opportunityfor growth within R1
  • A team environment focused oninnovation, collaboration, and patient experience
  • Meaningful work supporting patients during urgent and emotional moments

Why You'll Love This Job:

Make a Real Difference:Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring:You'll move between systems, phone calls, and inperson interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.

Supportive Team Environment:We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed.

For this US-based position, the base pay range is $17.60 - $25.25 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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