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Drone Contract Jobs (NOW HIRING)

Percepto - Autonomous Drones

NY · On-site

... contract performance of the outsourced Level 1/2 vendor. * Own the support knowledgebase and ... Solid understanding of how UAV/drone hardware, onboard software, and cloud platforms interact end ...

Namely

Real Estate Contracts Manager

South San Francisco, CA · On-site

$107K - $143K/yr

The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our ... Maintain an accurate, searchable repository and report contract status, deadlines, open issues ...

Aviant

WI · On-site

... contracts and managed to take a leading position in the European drone market. We just launched ... Europes largest base for autonomous last-mile delivery with drones at Ski.This will be a major ...

Zipline

Real Estate Contracts Manager

San Francisco, CA · On-site

$120K - $150K/yr

The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our ... Maintain an accurate, searchable repository and report contract status, deadlines, open issues ...

ZenaTech Inc.

Account Manager

Lake Worth, TX · On-site

Strong understanding of commercial drone applications, ideally including indoor environments. * Proven track record of B2B sales and closing mid-to-large enterprise contracts. * Excellent technical ...

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How much do drone contract jobs pay per year?

As of Sep 15, 2026, the average yearly pay for drone contract in the United States is $75,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a drone contract?

A Drone Contract job involves working on a temporary or project-based basis to operate, manage, or maintain drones for various industries, such as agriculture, construction, photography, or defense. Contractors may be hired by companies or government agencies to complete specific aerial tasks, from surveying land to capturing high-resolution images. These roles typically require knowledge of drone regulations, flight operations, and technical troubleshooting. Compensation and job duration vary based on the project's scope and complexity.

What are some typical challenges faced in a drone contract role, and how can they be addressed?

Drone Contract professionals often encounter challenges such as adapting to rapidly changing weather conditions, ensuring compliance with evolving aviation regulations, and managing technical malfunctions in the field. Proactive planning, ongoing training, and maintaining up-to-date equipment can help address these issues effectively. Many roles involve frequent travel to diverse work sites and close collaboration with clients to meet specific project objectives. Building strong communication skills and staying current with industry standards are key to overcoming challenges and excelling in this dynamic position.

What are the key skills and qualifications needed to thrive in the drone contract position, and why are they important?

To thrive as a Drone Contract professional, you typically need expertise in drone operation, understanding of aviation regulations, and project management skills, often supported by relevant FAA Part 107 certification. Familiarity with flight planning software, aerial imaging tools, and maintenance equipment is important for executing and documenting missions effectively. Strong attention to detail, problem-solving abilities, and clear communication are valuable for coordinating with clients and team members. These skills ensure safe, compliant operations and successful project outcomes in a dynamic field with evolving technology.

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Infographic showing various Drone Contract job openings in the United States as of September 2026, with employment types broken down into 2% Internship, 91% Full Time, 4% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $75,883 per year, or $36.5 per hour.

Technical Support Team Manager - Drone Operations

NY • On-site

Percepto - Autonomous Drones
See more jobs at Percepto - Autonomous Dronesexternal

Other

Posted 28 days ago

Job description

The Percepto team is constantly pushing the boundaries of what's possible with hardware, software and AI.

Technical Support Team Manager - Drone Operations About The Position

Percepto is the leading provider of autonomous inspection and monitoring solutions that harness robotics, including our market-leading industrial drone-in-a-box solution. Our team comprises software and hardware engineers, industry experts, and professionals passionate about innovation and driven to push the boundaries of what's possible with software, AI, and hardware. Our company's growth will not stop anytime soon, and we are looking for great talent like you to join our team!

We are seeking an experienced Support Team Manager to own our full customer support organization: an outsourced team handling Levels 1 and 2, and an internal team of 4 handling Level 3 escalations. This is a high-visibility role that sits at the center of the company. You will work daily with Field/Ground Ops, Remote Ops, R&D, Product, Commercial, and Safety to keep our customers running and our fleet flying. This is an opportunity for an experienced, hands-on people leader who wants ownership over an end-to-end support function and a seat at the table across the business.

Responsibilities
  • Own performance and day-to-day operations across all three support levels: manage the 4 direct reports on the Level 3 team directly, and hold the outsourced partner accountable for Levels 1 and 2.
  • Own support KPIs, SLAs, and ticket workflows/escalation paths across all levels, and report on performance and trends to leadership on a regular cadence.
  • Own the Support automation and AI roadmap, turning operational pain points into AI-assisted workflows for triage, routing, and deflection.
  • Design and manage a quality audit program across all three levels, holding the outsourced partner accountable to agreed quality benchmarks.
  • Act as the primary escalation point for critical or high visibility customer issues, personally getting hands-on with complex technical investigations when a case demands it.
  • Serve as the key cross-functional interface: Ground Ops and Remote Ops on field readiness and on-site or remote incidents, R&D and Product on fixes and roadmap input, Commercial on renewal-critical accounts, and Safety on flight-safety and regulatory matters.
  • Own staffing, on-call coverage, and recruiting/onboarding for the Level 3 team, and manage the ongoing relationship and contract performance of the outsourced Level 1/2 vendor.
  • Own the support knowledgebase and documentation strategy, keeping guides and training materials current across all three levels.
Requirements

This role requires more than people management. You will be expected to stay hands‑on and technically credible, able to jump into a hard problem alongside the team rather than only routing it.

  • Deep, hands‑on technical background across hardware and software, comfortable personally diagnosing complex issues rather than only directing others.
  • Willingness and ability to step directly into escalated technical investigations, remote diagnostics, or field level troubleshooting when a case demands it.
  • Solid understanding of how UAV/drone hardware, onboard software, and cloud platforms interact end to end.
  • Hands‑on experience with Windows and Linux operating systems, networking fundamentals, and remote connectivity/troubleshooting tools.
  • Proficiency in scripting (Python or similar) to investigate logs, automate diagnostics, or build support tooling.
  • Comfortable reading technical documentation, wiring diagrams, and system architecture to guide both the team and cross functional partners.
  • Hands‑on experience with automation platforms (e.g. Zapier, Make, Torq, or similar) and proven use of generative AI tools (ChatGPT, Claude, Gemini, or similar) to improve support efficiency and quality.
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