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Drive Thru Supervisor Jobs (NOW HIRING)

Chick-fil-A

Drive Thru Director

San Antonio, TX · On-site

$20 - $22/hr

Coach, mentor, and develop Front of House leaders, supervisors, trainers, and future leaders ... Lead daily Drive Thru huddles and communicate goals, expectations, and performance metrics.

Chick-fil-A

Drive Thru Director

San Antonio, TX · On-site

$20 - $22/hr

Coach, mentor, and develop Front of House leaders, supervisors, trainers, and future leaders ... Lead daily Drive Thru huddles and communicate goals, expectations, and performance metrics.

Chick-fil-A

Drive Thru Shift Lead

Round Rock, TX · On-site

$18 - $20/hr

A Drive Thru Shift Lead is one who consistently demonstrates our core values, embraces the Chick ... Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant ...

Chick-fil-A

Drive Thru Shift Lead

Round Rock, TX · On-site

$18 - $20/hr

A Drive Thru Shift Lead is one who consistently demonstrates our core values, embraces the Chick ... Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant ...

Chick-fil-A

Evening Drive Thru Team Member

Toledo, OH · On-site

$11.75 - $17/hr

Supervisor * Director - Drive Thru WHAT WE OFFER * Sundays always off * Flexible evening scheduling * Scholarship and tuition reimbursement opportunities * Leadership development * Positive and ...

Chick-fil-A

Daytime Drive Thru Team Member

Toledo, OH · On-site

$11.75 - $17/hr

Supervisor * Director - Drive Thru WHAT WE OFFER * Sundays always off * Consistent scheduling * No late-night restaurant hours * Leadership development opportunities * Paid time off eligibility

Chick-fil-A

Evening Drive Thru Team Member

Toledo, OH · On-site

$11.75 - $17/hr

Supervisor * Director - Drive Thru WHAT WE OFFER * Sundays always off * Flexible evening scheduling * Scholarship and tuition reimbursement opportunities * Leadership development * Positive and ...

Chick-fil-A

Daytime Drive Thru Team Member

Toledo, OH · On-site

$11.75 - $17/hr

Supervisor * Director - Drive Thru WHAT WE OFFER * Sundays always off * Consistent scheduling * No late-night restaurant hours * Leadership development opportunities * Paid time off eligibility

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Drive Thru Supervisor information

What are the responsibilities of a drive thru supervisor?

A Drive Thru Supervisor oversees the operations of a restaurant's drive-thru service, ensuring efficient, accurate, and friendly customer service. They are responsible for managing staff schedules, training employees, maintaining quality control, and resolving customer concerns. Additionally, they monitor speed of service, implement company policies, and ensure food safety standards are met. Their goal is to create a positive experience for customers while supporting the team in a fast-paced environment.

What are some common challenges faced by drive thru supervisors, and how can they be managed effectively?

Drive Thru Supervisors often encounter challenges such as managing high-volume customer traffic during peak hours, maintaining fast and accurate order processing, and ensuring team members stay motivated under pressure. Effective management involves strong communication, real-time problem-solving, and proactive scheduling to ensure adequate staffing. Building a positive team culture and providing clear expectations can help maintain service quality and customer satisfaction even during busy periods.

What are the key skills and qualifications needed to thrive as a drive thru supervisor, and why are they important?

To thrive as a Drive Thru Supervisor, you need experience in food service operations, basic supervisory skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and safety protocols is typically required. Strong leadership, multitasking, and effective communication are standout soft skills in this role. These abilities are important because they ensure efficient service, team motivation, and customer satisfaction in a fast-paced environment.

What is the difference between Drive Thru Supervisor vs Cashier?

AspectDrive Thru SupervisorCashier
Required CredentialsHigh school diploma; experience in food service or retailHigh school diploma or equivalent; basic math skills
Work EnvironmentFast-paced drive-thru lanes, supervising staffCash register area, customer service
Employer & Industry UsageFast food, quick service restaurants, retailRetail stores, restaurants, supermarkets

The Drive Thru Supervisor oversees the drive-thru operations, manages staff, and ensures customer satisfaction, while the Cashier handles transactions and customer service at the register. Both roles require customer service skills, but the supervisor has additional responsibilities for team management and operational oversight.

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What job categories do people searching Drive Thru Supervisor jobs look for?

The top searched job categories for Drive Thru Supervisor jobs are:

Infographic showing various Drive Thru Supervisor job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Chick-fil-A Closing Drive Thru Supervisor

Chick-Fil-A

Palm Springs, FL • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,695 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

DESCRIPTION
Closing DT supervisor- Grand Opening Team
As the Closing Supervisor of Drive-Thru at Chick-fil-A10th Ave. North, you will be managing our largest point of sale and our reputation. As a leader on the team, you will have the privilege to enrich and invest in hundreds of lives in the Lake Worth area. Our mission is to create a caring refuge in Lake Worth, FL where we can make others feel uniquely valued. You will be responsible for assembling the right team to deliver this mission. You will also support the Director of Talent to ensure each team member feels cared for and supported-leading to a thriving, healthy culture. 90-95% of work will be on-site and 5-10% off-site. Hours of availability would be Monday-Saturday between 5pm-1am. Work would not exceed 40 hours per week. You will only be scheduled 5 days a week.
Base Salary: $18.00/hr for 40 hours a week plus great benefits!
You will do this by:
  • Being a champion of our Purpose, Mission, and Values. Those are:

Our Purpose is to glorify God by being a faithful steward of all that is entrusted to us, and to have a positive influence on all who come into contact with Chick-fil-A
Our Mission is to be a caring refuge that makes others feel uniquely valued
Our Values are ;
1)We are here to serve
2) Believe we are better together
3) Have big wins with a small ego
4) Look for opportunity to shine a light on someone's spark
5) Blame no one; own everything
  • Creating a positive and remarkable experience for team members and guests
  • Helping give the team momentum towards a path for advancement
  • Help the Directors evaluate team member performance and advocate for pay raises
  • Implementing our team member value proposition to help our team thrive
  • Developing and coaching a team that will help in the training of others to deliver a consistent experience to our guests

Responsibilities include:
  • Training, training, and more training...no seriously, lots of training...you'll be sick of training
  • Partnering with the leadership team to own the success or failure of a team member or leader's first 90 days of employment
  • Leading a successful closing shift and set the opening supervisors up for success
  • Helping Define a framework for measuring the health and success of our drive-thru
  • Controlling general expenses within scope of work
  • Maintain a consistent experience for our guests

Requirements Include:
  • Coursework completed in Business, Human Resources or related field preferred but not needed
  • Proven leadership experience - have led and developed teams
  • High integrity and character
  • Optimistic in adversity
  • Values precise work and attention to details
  • Functional knowledge and experience leveraging technology to increase predictability of results
  • Ability to communicate well with internal and external customers, employees, and vendors in a highly professional manner
  • Bi-lingual preferred but not needed
  • Chick-fil-A experience is a plus, but not required

Your first 90 days will look like this:
  • Week 1: Bread chicken (it's kinda important to know around here) and learn other kitchen operations for the week
  • Week 2: Deliver fast & accurate service in the Drive-Thru and learn other important front of house operations
  • Week 3: You get the keys to the store in order to learn and perform 3 openings and 2 closings with a supervisor
  • Week 4: Create timelines related to goals and responsibilities with the Operator
  • Month 2: Start creating systems and processes to execute goals related to established timelines
  • Month 3 & continued time: Review execution to benchmark against predetermined goals and timelines

Compensation & Benefits:
  • $18.00/hr for 40 hours a week
  • 401K contributions match 5%:4% after 90 days
  • Monthly fitness reimbursement up to $25
  • Free food, one meal available per day of work
  • 50% off personal catering orders
  • Start immediately accruing 1 weeks paid time off
  • Partial phone bill reimbursement of $25/month
  • Health, dental, and vision plans with an additional $200 monthly subsidy towards the health plan of your choice after a 2 week wait period.
  • Sundays off.
  • Flexible scheduling
  • Annual availability to apply for CFA Remarkable College Scholarship
  • Work Directly with Owner and Operator

REQUIREMENTS
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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