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Dps Customer Service Jobs (NOW HIRING)

RJ Young

DPS Customer Care Representative

Nashville, TN · On-site

$15.50 - $21/hr

Summary/Objectives The Digital Production Services (DPS) Customer Care Representative will be the liaison between sales and operations. Their major responsibility is assisting DPS Sales ...

RJ Young

DPS Customer Care Representative

Nashville, TN · On-site

$15.50 - $21/hr

Summary/Objectives The Digital Production Services (DPS) Customer Care Representative will be the liaison between sales and operations. Their major responsibility is assisting DPS Sales ...

Ntta

$58K - $76K/yr

The Customer Service Supervisor leads daily operations across multiple customer service channels ... Plano, Mesquite, Fort Worth, Irving, Grand Prairie, and South Dallas (DPS). Assigned work location ...

PlanIT Group, LLC

DPS PowerProtect

Key West, FL · On-site

$18.25 - $24/hr

PlanIT Group, LLC is seeking a DPS PowerProtect professional for administration and management ... services company which provides top-tier talent to various commercial and government customers.

Ntta

$18.50/hr

The position will also participate in meetings with the customer service team to maintain expert ... DPS).Adaptability and flexibility are needed as assigned location may vary depending on coverage ...

DPS Group

Project Engineer

Holly Springs, NC · On-site

Summary DPS Group is seeking a talented Project Engineer who has electrical experience to support ... Customer Services - Displays courtesy and sensitivity. Manages difficult or emotional customer ...

Solina

Customer Service Representative

Bolingbrook, IL · On-site

$15.75 - $21.50/hr

... customers. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and ... DPS - constantlylookfor opportunities to direct plant ship orders that are not defaulted.

Solina

Customer Service Representative

Bolingbrook, IL · On-site

$15.75 - $21.50/hr

... customers. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and ... DPS - constantly look for opportunities to direct plant ship orders that are not defaulted.

Solina

Customer Service Representative

Bolingbrook, IL · On-site

$15.75 - $21.50/hr

... customers. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and ... DPS - constantly look for opportunities to direct plant ship orders that are not defaulted.

DPS Group

MRO Specialist/Buyer

Marlborough, MA · On-site

Able to forge internal customer and external supplier relationships * Ability to comply with ... Service Oriented * Results Oriented The Company DPS Group is a global EPCM firm offering full ...

Amazon

Compliance Manager, DPS Advisory

Seattle, WA · On-site

... customer obsessed? Amazon is seeking an experienced Compliance Program Manager with a proven track ... services. We offer talented security professionals the chance to accelerate their careers with ...

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Dps Customer Service information

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How much do dps customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dps customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a DPS Customer Service representative?

DPS Customer Service representatives work for the Department of Public Safety (DPS) and assist the public with services such as driver’s licenses, identification cards, vehicle registration, and other state-related documentation. They answer questions, process applications, and help resolve issues related to DPS services. These representatives are trained to provide accurate information and deliver courteous, efficient assistance either in person, over the phone, or online.

What are the key skills and qualifications needed to thrive as a DPS Customer Service representative?

To thrive as a DPS Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, problem-solving abilities, and a customer-oriented mindset are essential soft skills for excelling in this role. These competencies ensure efficient resolution of customer inquiries, positive client experiences, and adherence to agency protocols.

What are some common challenges faced by DPS Customer Service representatives and how can they be managed?

DPS Customer Service representatives often handle high volumes of inquiries, which can include complex issues related to licensing, identification, and compliance with state regulations. Common challenges include managing frustrated customers, staying updated with policy changes, and efficiently navigating internal systems. To succeed in this role, it’s helpful to develop strong communication skills, remain patient under pressure, and regularly participate in training sessions provided by the department. Support from experienced colleagues and supervisors is typically available to help resolve particularly difficult cases.

What is the difference between Dps Customer Service vs Dps Data Entry Clerk?

AspectDps Customer ServiceDps Data Entry Clerk
Required CredentialsHigh school diploma; customer service trainingHigh school diploma; basic computer skills
Work EnvironmentCall centers, retail, office settingsOffice, data processing centers
Employer & Industry UsageGovernment agencies, retail, service sectorsAdministrative, government, data management
Common Search & ComparisonCustomer interaction, problem-solvingData accuracy, typing speed

While both roles involve working in office environments and may require similar educational backgrounds, Dps Customer Service focuses on assisting clients and resolving issues, whereas Dps Data Entry Clerk emphasizes data input and accuracy. Understanding these differences helps job seekers find the right fit based on skills and career goals.

What skills are needed for Dps Customer Service jobs?

Dps Customer Service jobs require strong communication and interpersonal skills to assist customers effectively. Problem-solving abilities, patience, and familiarity with customer service tools like CRM software are also important. Additionally, attention to detail and the ability to handle multiple tasks are valued in this role.
More about Dps Customer Service jobs

What cities are hiring for Dps Customer Service jobs?

Cities with the most Dps Customer Service job openings:

What states have the most Dps Customer Service jobs?

States with the most job openings for Dps Customer Service jobs include:

What job categories do people searching Dps Customer Service jobs look for?

The top searched job categories for Dps Customer Service jobs are:

Dps Customer Service jobs near you
Infographic showing various Dps Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

DPS Customer Care Representative

Nashville, TN • On-site

RJ Young
Internet and IT • 501 - 1,000 employees

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

11th of 226 rated it services

Great coworkers

People enjoy working here

Good employer

Learn more about RJ Youngexternal

$15.50 - $21/hr

Full-time

Re-posted 23 days ago

Job description

Summary/Objectives

The Digital Production Services (DPS) Customer Care Representative will be the liaison between sales and operations. Their major responsibility is assisting DPS Sales Representatives to help drive sales volume and have direct communication with the customer. The DPS Customer Care Representative will: receive and track all incoming jobs; verify the correct information is given to operations; identify new and work with existing outside vendors to provide the highest quality print at the best prices; quote outsourced work, and work directly with customers on getting jobs into the system and to completion.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Liaison between sales and vendors.
  • Order entry processing of jobs from portals and clients.
  • Quote outsourced jobs.
  • Work with third party vendors.
  • Ensure correct information is completed on paperwork.
  • Work with customers, both internal and external, to translate what they want to the DPS Operations Manager.
  • Answer incoming phone calls and emails in a timely and professional manner.
  • Provide great customer service via phone, email, and in-person to internal and external customers. 

Work Environment

This job operates in a professional office environment, as well as a warehouse. This role routinely uses standard office equipment such as computers, file cabinets, photocopiers, etc.

Physical Demands

Light lifting – up to 25 lbs.

Position Type/Expected Hours of Work

  • Full time position; Monday through Friday; 7am-4pm.
  • Occasional weekend or evening work may be required.

Travel

Local travel may be required to meet client needs.

Required Education and Experience

  • High school diploma
  • Some college education

Preferred Education and Experience

Previous customer service or print experience helpful

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What RJ Young employees say

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Hours and flexibility

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