Ensures execution of processes related to audits, donations, transfers, mismates, damages, etc ... Responsible for ensuring associates are equipped in successfully resolving customer concerns and ...
Ensures execution of processes related to audits, donations, transfers, mismates, damages, etc ... Responsible for ensuring associates are equipped in successfully resolving customer concerns and ...
Sales Associate
Springfield, MO · On-site
$12.75 - $17.25/hr
Retirement
Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...
Sales Associate
Springfield, MO · On-site
$12.75 - $17.25/hr
Retirement
Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... matching donations See our full list of benefits here Note: availability of these benefits and ...
Customer Service Manager
Springfield, MO · On-site
$19.25/hr
For donated inventory, manage placing of inventory to accommodate constant influx of donations and ... Keeping the Habitat for Humanity vision and mission at the forefront of all associate's decision ...
Quick apply
Customer Service Manager
Springfield, MO · On-site
$19.25/hr
For donated inventory, manage placing of inventory to accommodate constant influx of donations and ... Keeping the Habitat for Humanity vision and mission at the forefront of all associate's decision ...
Customer Service Manager
Springfield, MO · On-site
$19.25/hr
For donated inventory, manage placing of inventory to accommodate constant influx of donations and ... Keeping the Habitat for Humanity vision and mission at the forefront of all associate's decision ...
Customer Service Manager
Springfield, MO · On-site
$19.25/hr
For donated inventory, manage placing of inventory to accommodate constant influx of donations and ... Keeping the Habitat for Humanity vision and mission at the forefront of all associate's decision ...
Customer Service Manager
Springfield, MO · On-site
$19.25/hr
For donated inventory, manage placing of inventory to accommodate constant influx of donations and ... Keeping the Habitat for Humanity vision and mission at the forefront of all associate's decision ...
Customer Service Manager
Springfield, MO · On-site
$19.25/hr
For donated inventory, manage placing of inventory to accommodate constant influx of donations and ... Keeping the Habitat for Humanity vision and mission at the forefront of all associate's decision ...
Retail Processor
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Handles all donations with care and respect. * Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
Retail Processor
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Handles all donations with care and respect. * Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
Retail Processor
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Handles all donations with care and respect. * Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
Retail Processor
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Handles all donations with care and respect. * Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
Retail Processor
Springfield, MO · On-site
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Handles all donations with care and respect. * Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
Retail Processor
Springfield, MO · On-site
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Handles all donations with care and respect. * Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
Donations Associate information
What does a donations associate do?
A Donations Associate is responsible for receiving, sorting, and processing donated items for an organization, such as a charity, thrift store, or nonprofit. They ensure donations meet quality standards, organize merchandise, and may assist with inventory management. Donations Associates often interact with donors, provide excellent customer service, and help maintain a clean and organized donation area. Their work supports the organization's mission by maximizing the value and impact of donated goods.
What are some common challenges donations associates face when managing incoming contributions?
Donations Associates often encounter challenges such as handling high volumes of incoming items, accurately sorting and categorizing donations, and ensuring quality standards are met. Additionally, coordinating with volunteers and team members to maintain an organized workflow can be demanding, especially during peak donation periods. Staying efficient while providing excellent donor service and adhering to organizational protocols is key to success in this role.
What are the key skills and qualifications needed to thrive as a donations associate, and why are they important?
To thrive as a Donations Associate, you need strong organizational skills, attention to detail, and experience in customer service or retail environments, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic cash handling procedures is typically required. Outstanding interpersonal skills, teamwork, and a positive attitude help build rapport with donors and colleagues. These abilities ensure efficient donation processing, excellent donor experiences, and smooth store operations.
What is the difference between Donations Associate vs Fundraising Coordinator?
| Aspect | Donations Associate | Fundraising Coordinator |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer associate degree | Bachelor's degree often preferred; related experience valued |
| Work Environment | Nonprofit offices, events, online platforms | Nonprofit organizations, event venues, community settings |
| Employer & Industry Usage | Used in nonprofit and charitable sectors for donation processing | Used for planning and executing fundraising campaigns |
| Common Search & Comparison Intent | Understanding role responsibilities and requirements | Looking to differentiate roles in fundraising efforts |
While both roles support nonprofit fundraising efforts, a Donations Associate primarily handles donation processing and donor data, whereas a Fundraising Coordinator plans and manages fundraising campaigns. The two roles often work together but focus on different aspects of the donation cycle.
What are popular job titles related to Donations Associate jobs in Springfield, MO?
For Donations Associate jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Donations Associate jobs in Springfield, MO look for?
The top searched job categories for Donations Associate jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Donations Associate jobs?
Cities near Springfield, MO with the most Donations Associate job openings:
Designer Brands rating
5.2
Based on 6 frontline employees who took The Breakroom Quiz
Job description
General Summary
Supports and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory-related actions to drive sales and results. Partners with the management team to understand daily/weekly/monthly store priorities. Participates in and supports merchandise placement, fulfillment and store recovery. Participates in monitoring associate compliance to all company policies and procedures, adheres to Asset Protection standards and assists in assigned projects and tasks to support service levels which include opening and closing the store.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
Be committed to the customer having a consistent positive experience:
Bring the power of shoes to life by leveraging in-store and digital services:
Be responsible to pause and the put the customer first:
Bring fun and energy to everything you do:
Required Skills:
Experience:
Supports and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory-related actions to drive sales and results. Partners with the management team to understand daily/weekly/monthly store priorities. Participates in and supports merchandise placement, fulfillment and store recovery. Participates in monitoring associate compliance to all company policies and procedures, adheres to Asset Protection standards and assists in assigned projects and tasks to support service levels which include opening and closing the store.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
- Elevate in-store experience by modeling Customer Experience Leader (CEL) behaviors and coaching associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency.
- Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards.
- Review and communicate action plan to ensure all tasks are completed throughout the day/week/month.
Be committed to the customer having a consistent positive experience:
- Improve metric-based goals by reviewing, understanding and clearly communicating daily/weekly/monthly progress.
- Increase sales by leveraging inventory reports to maximize productivity and merchandise presentations on the sales floor.
- Ensures execution of processes related to audits, donations, transfers, mismates, damages, etc.
- Work closely with the Store Manager to understand and ensure that all policy and procedures are followed.
Bring the power of shoes to life by leveraging in-store and digital services:
- Sets clear expectations, participates, and follows up on all inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).
- Sets clear expectations, participates and follows up on all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).
- Collects and submits all supply needs to ensure successful operations in all areas of the business.
Be responsible to pause and the put the customer first:
- Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly by reporting issues to Store Manager.
- Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager.
- Support Store Manager with associate timekeeping activities to ensure all store labor deliverables are met. This includes scheduling, forecasting, payroll management, etc.
- Support Store Manager in resolving associate relations matters. Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
Bring fun and energy to everything you do:
- Recognize the store team through our company recognition tools.
- Support development of the store team through training, coaching, feedback and motivation.
- Assists in recruiting, interviewing, and onboarding Store Associate candidates.
- Delegate and/or perform all other associate duties within store.
- Performs other duties as assigned by the Store Manager and/or Co-Manager.
Required Skills:
- Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
- Ability to develop collaborative working relationships.
- Good verbal and written communication skills.
- Ability to move with tempo and hold team accountable to meet time bound expectations.
- Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours.
- Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator,).
- Must have the ability to spend up to 100% of working time standing or walking around the store.
- Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
- Stoop, kneel, crouch or crawl on a frequent basis.
Experience:
- Minimum 2 years management experience.
- Minimum high school graduate or equivalent.
- Some college preferred.
About Designer Brands
Sourced by ZipRecruiter
Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. * Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. * Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1969