Call Center Agent
Bethesda, MD · On-site
$21.50/hr
... • Familiarity with DOD, Federal, State, non-profit healthcare systems and other related ... Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ...
Call Center Agent
Bethesda, MD · On-site
$21.50/hr
... • Familiarity with DOD, Federal, State, non-profit healthcare systems and other related ... Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ...
System Administrators III
Fort Belvoir, VA · On-site
$90K - $100K/yr
Provide onsite support for testing, evaluation, and implementation of MHS GENESIS, PACS, and other ... DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 451 ...
Quick apply
System Administrators III
Fort Belvoir, VA · On-site
$90K - $100K/yr
Provide onsite support for testing, evaluation, and implementation of MHS GENESIS, PACS, and other ... DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 451 ...
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System Administrators III
Fort Belvoir, VA · On-site
$90K - $100K/yr
Troubleshoot, test, and validate MHS GENESIS integration issues. Required Qualifications: * 6+ ... DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 451 ...
Quick apply
Be Seen First
System Administrators III
Fort Belvoir, VA · On-site
$90K - $100K/yr
Troubleshoot, test, and validate MHS GENESIS integration issues. Required Qualifications: * 6+ ... DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 451 ...
Call Center Agents (Bethesda,MD)
Bethesda, MD · On-site
$15.50 - $20.50/hr
Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ... Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related ...
Quick apply
Call Center Agents (Bethesda,MD)
Bethesda, MD · On-site
$15.50 - $20.50/hr
Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ... Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related ...
System Administrators III
Fort Belvoir, VA · On-site
$90K - $100K/yr
Provide onsite support for testing, evaluation, and implementation of MHS GENESIS, PACS, and other ... DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 451 ...
System Administrators III
Fort Belvoir, VA · On-site
$90K - $100K/yr
Provide onsite support for testing, evaluation, and implementation of MHS GENESIS, PACS, and other ... DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 451 ...
Call Center Agents (Bethesda,MD)
Bethesda, MD · On-site
$15.50 - $20.50/hr
Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ... Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related ...
Call Center Agents (Bethesda,MD)
Bethesda, MD · On-site
$15.50 - $20.50/hr
Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ... Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related ...
$21.50/hr
Knowledge of Health Information Privacy (ethical and legal considerations) Familiarity with DOD ... Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ...
$21.50/hr
Knowledge of Health Information Privacy (ethical and legal considerations) Familiarity with DOD ... Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ...
Senior Network Engineer
San Antonio, TX · On-site
$93K - $128K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Senior Network Engineer
San Antonio, TX · On-site
$93K - $128K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Call Center Agent
Bethesda, MD · On-site
$21.50/hr
... • Familiarity with DOD, Federal, State, non-profit healthcare systems and other related ... Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ...
Call Center Agent
Bethesda, MD · On-site
$21.50/hr
... • Familiarity with DOD, Federal, State, non-profit healthcare systems and other related ... Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ...
Call Center Agents (Bethesda,MD)
Bethesda, MD · On-site
$16 - $21.25/hr
Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ... Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related ...
Call Center Agents (Bethesda,MD)
Bethesda, MD · On-site
$16 - $21.25/hr
Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline ... Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related ...
Active DoD Secret clearance preferred. Position Summary The Senior Healthcare Subject Matter Expert ... Independently identify and access appropriate DHA enterprise data sources, including MHS GENESIS ...
Active DoD Secret clearance preferred. Position Summary The Senior Healthcare Subject Matter Expert ... Independently identify and access appropriate DHA enterprise data sources, including MHS GENESIS ...
Nurse Practitioner - BOMC
Trenton, NJ · On-site
$68/hr
... in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical readiness activities * Ensure compliance with DoD ...
Nurse Practitioner - BOMC
Trenton, NJ · On-site
$68/hr
... in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical readiness activities * Ensure compliance with DoD ...
Receives and enters ROFR referrals in MHS-GENESIS from the MCSC's portal for assigned specialties ... Have knowledge of medical terminology with an ability to learn MHS, VA-DOD Sharing Program, TRICARE ...
Quick apply
Receives and enters ROFR referrals in MHS-GENESIS from the MCSC's portal for assigned specialties ... Have knowledge of medical terminology with an ability to learn MHS, VA-DOD Sharing Program, TRICARE ...
... MHS GENESIS, MIP, M2, MDR, EIDS, and other DHA enterprise data environments to support complex ... Active DoD Secret security clearance or the ability to obtain and maintain a Secret security ...
Quick apply
... MHS GENESIS, MIP, M2, MDR, EIDS, and other DHA enterprise data environments to support complex ... Active DoD Secret security clearance or the ability to obtain and maintain a Secret security ...
Nurse Practitioner - BOMC
Trenton, NJ · On-site
$68/hr
... in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical readiness activities * Ensure compliance with DoD ...
Nurse Practitioner - BOMC
Trenton, NJ · On-site
$68/hr
... in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical readiness activities * Ensure compliance with DoD ...
Family Nurse Practitioner
Trenton, NJ · On-site
$68/hr
... in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical readiness activities * Ensure compliance with DoD ...
Family Nurse Practitioner
Trenton, NJ · On-site
$68/hr
... in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical readiness activities * Ensure compliance with DoD ...
... MHS GENESIS, MIP, M2, MDR, EIDS, and other DHA enterprise data environments to support complex ... Active DoD Secret security clearance or the ability to obtain and maintain a Secret security ...
Quick apply
... MHS GENESIS, MIP, M2, MDR, EIDS, and other DHA enterprise data environments to support complex ... Active DoD Secret security clearance or the ability to obtain and maintain a Secret security ...
Senior Network Engineer with Security Clearance
Honolulu, HI · On-site
$102K - $140K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Senior Network Engineer with Security Clearance
Honolulu, HI · On-site
$102K - $140K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Senior Network Engineer
Honolulu, HI · On-site
$102K - $140K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Senior Network Engineer
Honolulu, HI · On-site
$102K - $140K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Senior Network Engineer with Security Clearance
San Antonio, TX · On-site
$94K - $129K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Senior Network Engineer with Security Clearance
San Antonio, TX · On-site
$94K - $129K/yr
Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS ...
Dod Mhs Genesis information
See salary details
$11.30 - $16.83
18% of jobs
$18.11 is the 25th percentile. Wages below this are outliers.
$16.83 - $22.36
30% of jobs
The median wage is $23.36 / hr.
$22.36 - $27.88
12% of jobs
$27.88 - $33.41
6% of jobs
$33.41 - $38.94
6% of jobs
$40.92 is the 75th percentile. Wages above this are outliers.
$38.94 - $44.47
7% of jobs
$44.47 - $50
5% of jobs
$50 - $55.53
4% of jobs
$55.53 - $61.06
5% of jobs
$61.06 - $66.59
3% of jobs
$66.59 - $72.12
2% of jobs
$11
$33
$72
How much do dod mhs genesis jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for dod mhs genesis in the United States is $33.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $45.67 per hour, depending on experience, location, and employer.
What is DoD MHS GENESIS?
DoD MHS GENESIS is the Department of Defense’s new electronic health record (EHR) system for the Military Health System (MHS). It integrates inpatient and outpatient solutions to provide a single, continuous record for service members, veterans, and their families. The system is designed to improve patient safety, streamline care, and enhance coordination among military medical professionals. MHS GENESIS replaces several legacy systems and supports secure, real-time access to health information across military treatment facilities worldwide.
What are the key skills and qualifications needed to thrive as a DoD MHS GENESIS specialist, and why are they important?
To thrive as a DOD MHS GENESIS Specialist, you need expertise in healthcare IT, knowledge of electronic health record (EHR) systems, and familiarity with military healthcare operations, often supported by certifications like CompTIA Security+ or Health IT credentials. Proficiency in using the MHS GENESIS platform, troubleshooting EHR issues, and understanding HIPAA compliance are essential. Strong communication, problem-solving, and training skills help bridge the gap between technical teams and clinical staff. These abilities ensure secure, efficient, and accurate health information management, directly impacting patient care within the military health system.
What are common challenges faced by professionals working with the DoD MHS GENESIS system, and how can they prepare to overcome them?
Professionals working with the DoD MHS GENESIS system often encounter challenges related to system integration, data migration, and adapting to new workflows. Since MHS GENESIS is a comprehensive electronic health record (EHR) platform, team members may need to quickly learn new functionalities and troubleshoot technical issues as they arise. Successful candidates can prepare by familiarizing themselves with EHR best practices, staying updated on military healthcare protocols, and actively participating in training sessions. Collaboration with IT specialists, clinicians, and administrative staff is essential for navigating the complexities of the system and ensuring a smooth transition for end-users.
What is the difference between Dod Mhs Genesis vs Dod Mhs?
| Aspect | Dod Mhs Genesis | Dod Mhs |
|---|---|---|
| Credentials | Typically requires security clearance and military education | Requires security clearance and military health system training |
| Work Environment | Healthcare management within military health system | Military healthcare facilities and clinics |
| Employer & Industry | Department of Defense, Military Health System | Department of Defense, Military Health System |
Dod Mhs Genesis is a modern electronic health record system used within the military health system, whereas Dod Mhs refers to military health services and personnel. While both are connected to military healthcare, Dod Mhs Genesis focuses on health record management, and Dod Mhs encompasses the broader healthcare operations and staff within the military.
More about Dod Mhs Genesis jobs
What job categories do people searching Dod Mhs Genesis jobs look for? The top searched job categories for Dod Mhs Genesis jobs are:
$21.50/hr
Full-time
Re-posted 20 days ago
Job description
Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
ROLE AND RESPONSIBILITY:
Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
This is an onsite employment opportunity. .
QUALIFICATIONS/SKILLS AND EXPERIENCES:
• High school diploma and at least six (6) months' experience in a customer service role in a healthcare environment or a related discipline is required.
• U.S Citizenship required as well as ability to obtain a Public Trust Clearance.
• Effective communication skills.
• Knowledge of medical terminology.
• Knowledge of Health Information Privacy (ethical and legal considerations)
• Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
• Ability to perform accurate data entry with strong attention to detail.
• Superior customer service, problem solving, collaboration and organizational skills.
• Knowledge of Microsoft Office programs, Outlook (email), and the Internet is required.
ESSENTIAL TASKS:
1. Utilize the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and the Proactive line/POM.
2. Accurately and courteously schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Supports the Primary Care Manager (PCM) by name processing for appointments and appropriate access to care timeframes allocation of standard appointment types.
3. Ensure all appointments are booked, canceled and/or rescheduled in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for any of the 600 plus clinic SOPs.
4. Proactively call patients to schedule appointments with PCM or Specialty clinic. Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions based on the booking protocols and referral notes.
5. Verify patient registration information via MHS Genesis Revenue Cycle appointment software prior to scheduling appointments. Review health care delivery plans and military status related to patient eligibility in MHS Genesis Revenue Cycle and DEERS. Correct demographic data as needed.
6. Collaborate with Referral Management Reviewers to ensure proper scheduling of referrals.
7. Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF.
8. Provide clinic appointment access, send electronic messages to doctors, nurse practitioners, physician assistants, and nursing staff administrators.
9. Send telephone consults to designated triage nurse for PCM immediately following the completion of a Telephone consult.
10. Provide feedback to PM regarding patient appointment access and issues encountered during phone call interactions.
11. Other duties as assigned.
ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status.
#INDSPN
- PAY RATE: $21.50 HRLY PLUS $5.09 H&W
ROLE AND RESPONSIBILITY:
Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
This is an onsite employment opportunity. .
QUALIFICATIONS/SKILLS AND EXPERIENCES:
• High school diploma and at least six (6) months' experience in a customer service role in a healthcare environment or a related discipline is required.
• U.S Citizenship required as well as ability to obtain a Public Trust Clearance.
• Effective communication skills.
• Knowledge of medical terminology.
• Knowledge of Health Information Privacy (ethical and legal considerations)
• Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
• Ability to perform accurate data entry with strong attention to detail.
• Superior customer service, problem solving, collaboration and organizational skills.
• Knowledge of Microsoft Office programs, Outlook (email), and the Internet is required.
ESSENTIAL TASKS:
1. Utilize the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and the Proactive line/POM.
2. Accurately and courteously schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Supports the Primary Care Manager (PCM) by name processing for appointments and appropriate access to care timeframes allocation of standard appointment types.
3. Ensure all appointments are booked, canceled and/or rescheduled in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for any of the 600 plus clinic SOPs.
4. Proactively call patients to schedule appointments with PCM or Specialty clinic. Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions based on the booking protocols and referral notes.
5. Verify patient registration information via MHS Genesis Revenue Cycle appointment software prior to scheduling appointments. Review health care delivery plans and military status related to patient eligibility in MHS Genesis Revenue Cycle and DEERS. Correct demographic data as needed.
6. Collaborate with Referral Management Reviewers to ensure proper scheduling of referrals.
7. Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF.
8. Provide clinic appointment access, send electronic messages to doctors, nurse practitioners, physician assistants, and nursing staff administrators.
9. Send telephone consults to designated triage nurse for PCM immediately following the completion of a Telephone consult.
10. Provide feedback to PM regarding patient appointment access and issues encountered during phone call interactions.
11. Other duties as assigned.
ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status.
#INDSPN