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Documentation Manager Jobs in Wisconsin (NOW HIRING)

Job Summary Are you passionate about managing technical documentation, ensuring quality compliance, and supporting customers across global markets? Data and Documentation Technician I Position ...

... management, quality assurance, or administrative experience. * Strong problem-solving, documentation, and communication skills * Ability to travel between manufacturing locations is needed. Preferred ...

Showing results 21-40

Documentation Manager information

See Wisconsin salary details

$10

$35

$56

How much do documentation manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for documentation manager in Wisconsin is $35.32, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $45.14 per hour, depending on experience, location, and employer.

How does a documentation manager typically collaborate with subject matter experts and other departments?

As a Documentation Manager, you will frequently work with subject matter experts (SMEs) from various departments such as engineering, product management, and customer support. Your role involves coordinating with these teams to gather accurate information, clarify technical details, and ensure documentation reflects the latest product updates. Effective communication and relationship-building are key, as you'll facilitate reviews, manage feedback, and align documentation standards across teams. This collaborative process helps ensure that all user guides, manuals, and knowledge bases are both comprehensive and user-friendly.

What are the key skills and qualifications needed to thrive as a documentation manager, and why are they important?

To thrive as a Documentation Manager, you need strong writing, editing, and organizational skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Office, MadCap Flare, Adobe FrameMaker, and content management systems (CMS) is typically required. Leadership, attention to detail, and the ability to collaborate across departments are valuable soft skills in this role. These competencies ensure accurate, accessible, and high-quality documentation that supports both internal teams and end users.

What is the difference between Documentation Manager vs Technical Writer?

AspectDocumentation ManagerTechnical Writer
CredentialsBachelor's degree in technical communication, English, or related field; often requires project management skillsBachelor's degree in technical communication, English, or related field; strong writing skills
Work EnvironmentLeads teams, manages documentation projects, collaborates with multiple departmentsCreates technical content, edits documents, works independently or with small teams
Industry UsageUsed across industries for overseeing documentation processesCommonly employed for producing technical manuals, guides, and documentation

The main difference is that a Documentation Manager oversees the entire documentation process and manages teams, while a Technical Writer focuses on creating and editing technical content. Both roles require strong writing skills and industry knowledge, but the manager role involves leadership and project management responsibilities.

How to become a documentation manager?

To become a documentation manager, candidates typically need a bachelor's degree in technical communication, English, or a related field, along with several years of experience in technical writing or documentation. Strong skills in writing, editing, project management, and familiarity with tools like Adobe FrameMaker or MadCap Flare are essential. Gaining certifications such as Certified Professional Technical Communicator (CPTC) can also enhance prospects.

What does a documentation manager do?

A documentation manager oversees the creation, organization, and maintenance of technical documents, user manuals, and training materials. They coordinate with technical teams, ensure accuracy and clarity, and often use tools like content management systems or authoring software to produce consistent documentation. Strong writing, editing skills, and attention to detail are essential for this role.

What are the most commonly searched types of Documentation jobs in Wisconsin?

The most popular types of Documentation jobs in Wisconsin are:

What cities in Wisconsin are hiring for Documentation Manager jobs?

Cities in Wisconsin with the most Documentation Manager job openings:

Infographic showing various Documentation Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $73,466 per year, or $35.3 per hour.

Data and Documentation Technician

International Flavors & Fragrances

Madison, WI • On-site

Other

Re-posted 21 days ago


International Flavors & Fragrances rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

89th of 540 rated manufacturers


Job description

Job Summary
Are you passionate about managing technical documentation, ensuring quality compliance, and supporting customers across global markets?
Data and Documentation Technician I
Position Overview
Data and Documentation Technician I provides high-quality support to internal and external customers by managing technical documentation, addressing quality-related inquiries, and ensuring compliance with applicable regulatory and food safety standards. This role serves as a key liaison between customers and cross-functional teams, ensuring accurate, timely information exchange and a positive customer experience across global markets.
As part of the Customer Quality organization, this position works closely with Quality, Regulatory, Operations, Product Management, and Commercial teams to support customer requirements and product documentation, while driving continuous improvement in quality processes and systems.
Key Responsibilities
Customer Support & Documentation
  • Manage customer requests and inquiries related to technical documentation, quality information, and product data using centralized document and data repositories.
  • Serve as first-line support for customer documentation and quality questions, escalating complex topics to subject matter experts as needed.
  • Create, maintain, and distribute customer-facing documentation, including Product Descriptions, Certificates of Analysis, Statements, and certifications.
Quality & Compliance
  • Ensure adherence to applicable quality management systems, food safety regulations, and accreditation standards, including ISO, FSSC 22000, GFSI, cGMP, HACCP.
  • Support regulatory and product registration requirements as needed, including Kosher and Halal documentation.
Process Improvement & Collaboration
  • Develop, maintain, and implement policies, procedures, and training materials to ensure consistent execution of responsibilities.
  • Identify trends in customer demands and support the expansion of standard documentation, templates, and automation solutions.
  • Partner with cross-functional stakeholders including QA, QC, Regulatory, Operations, Sales, Customer Service, and Product Management.
Qualifications
  • Bachelor's degree in science or a related field, or equivalent experience.
  • Experience in quality assurance, regulatory, customer quality, food ingredients, dietary supplements, or pharmaceutical environments preferred.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Demonstrated ability to think critically, manage multiple priorities, and deliver accurate results with minimal supervision.
Preferred Skills
  • Experience working with IT platforms such as SAP, Salesforce, SharePoint, or similar systems
  • Familiarity with quality and food safety systems (e.g., GMP, HACCP, ISO, FSSC 22000).
  • Technical aptitude to understand products, processes, and documentation requirements.
  • Customer-focused, service-oriented mindset.
  • Strong analytical and problem-solving abilities.
  • Highly organized with the ability to prioritize effectively.
  • Adaptable and comfortable working in a dynamic, cross-functional environment.
  • Positive attitude with strong collaboration skills.
Work Schedule & Environment
  • Monday-Friday, standard business hours (8:00 a.m. - 4:30 p.m. CST)
  • Hybrid schedule with minimum of two days onsite per week
  • Global scope supporting multiple market segments and product lines

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

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