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Document Processing Associate Jobs in Ohio (NOW HIRING)

Soleo Health, Inc.

Customer Care Associate II

Dublin, OH · On-site

$13.75 - $19/hr

The Customer Care Associate is responsible for delivering exceptional service to all callers ... Monitor, assign, and process incoming faxed or scanned documentation, to include forwarding them to ...

HNTB

Document Controls Specialist III

Cincinnati, OH · On-site

$83K - $163K/yr

You will manage document control processes and work closely with systems to ensure accuracy ... Associate's degree in relevant field and 6 years relevant experience, or * In lieu of degree, 8 ...

HNTB

Document Controls Specialist III

Blue Ash, OH · On-site

$83K - $163K/yr

You will manage document control processes and work closely with systems to ensure accuracy ... Associate's degree in relevant field and 6 years relevant experience, or * In lieu of degree, 8 ...

K2services

Warehouse Monitoring Associate

Groveport, OH · On-site

$20.50/hr

Our capabilities include IT and technology solutions, document processing and administrative ... Issue identification badges to visitors, associates, contractors, and vendors. * Maintain accurate ...

HNTB

Document Controls Specialist I

Blue Ash, OH · On-site

$59K - $89K/yr

Supports regular audits of document control processes and procedures. * May assist in providing ... What You'll Need: * Associate's degree in relevant field, or * In lieu of degree, High School ...

Ambaflex

Order Processing Warehouse Associate

Canton, OH · On-site

$15 - $17.75/hr

... Associate, you will play a crucial role in working cohesively to support both internal processes ... Generate and manage shipment documentation for both domestic and international deliveries.

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Document Processing Associate information

What is a document processing associate?

Document Processing Associates are professionals responsible for handling, organizing, and managing documents within an organization. They process, review, and verify the accuracy of documents, ensuring that all information is correctly formatted and entered into relevant databases or systems. Their duties often include data entry, scanning, filing, and maintaining records in accordance with company policies and legal regulations. Document Processing Associates play a crucial role in maintaining the integrity and accessibility of company information.

What are the key skills and qualifications needed to thrive as a document processing associate, and why are they important?

To thrive as a Document Processing Associate, you need strong attention to detail, organizational skills, and proficiency in data entry, often supported by a high school diploma or equivalent. Familiarity with document management systems, Microsoft Office Suite, and sometimes specialized scanning or imaging software is typically required. Excellent communication, time management, and problem-solving abilities help you handle high document volumes and collaborate effectively. These skills are essential to ensure accuracy, efficiency, and compliance in managing critical business documents.

What are some common challenges faced by document processing associates and how can they be overcome?

Document Processing Associates often encounter challenges such as managing high volumes of paperwork, ensuring accuracy under tight deadlines, and adapting to various document management systems. Staying organized, developing strong attention to detail, and becoming proficient with document automation tools can help overcome these obstacles. Regular communication with team members and supervisors also ensures workflow efficiency and reduces errors, making it easier to handle peak workloads.

What is the difference between Document Processing Associate vs Data Entry Clerk?

AspectDocument Processing AssociateData Entry Clerk
Required CredentialsHigh school diploma; familiarity with document management softwareHigh school diploma; proficiency in data entry tools
Work EnvironmentOffice setting, handling physical and digital documentsOffice environment, primarily inputting data into systems
Employer & Industry UsageBanks, healthcare, legal firms, government agenciesBusinesses across various sectors needing data input
Common Search & ComparisonOften compared for document handling rolesCompared for data input tasks

The Document Processing Associate and Data Entry Clerk roles share similarities in office settings and required skills, but the associate focuses more on managing and processing documents, while the clerk emphasizes data input accuracy and speed. Both roles are essential in organizations handling large volumes of information.

What are the most commonly searched types of Document Processing jobs in Ohio?

The most popular types of Document Processing jobs in Ohio are:

What are popular job titles related to Document Processing Associate jobs in Ohio?

For Document Processing Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Document Processing Associate jobs in Ohio look for?

The top searched job categories for Document Processing Associate jobs in Ohio are:

What cities in Ohio are hiring for Document Processing Associate jobs?

Cities in Ohio with the most Document Processing Associate job openings:

Document Processing Associate jobs near you

Customer Care Associate II

Dublin, OH • On-site

Soleo Health, Inc.
Health Care and Social Assistance • 1 - 5K employees
Learn more about Soleo Health, Inc.external

$13.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Type
Full-time
Description
Soleo Health is seeking a Customer Care Associate II to support our Specialty Infusion Pharmacy patients in Dublin, OH. Join us in Simplifying Complex Care!
Soleo Health Perks:
  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program

The Position:
The Customer Care Associate is responsible for delivering exceptional service to all callers, patients, caregivers, and healthcare partners. This role focuses on timely calls, warm-transferring callers to the appropriate team member, and responding to basic inquiries regarding delivery status, scheduled infusion dates, and general account balance questions. The Customer Care Associate also manages incoming faxed or scanned documents by assigning them appropriately and attaching them to the patient chart or routing them to the correct care team. Success in this position requires excellent customer service, strong technical proficiency, sound judgment, a sense of urgency, and consistent quality in all work performed. Responsibilities Include:
  • Answer incoming calls promptly, professionally, and courteously.
  • Warm-transfer calls to the appropriate internal team member or department.
  • Provide accurate responses to basic inquiries including delivery status, scheduled infusion dates, and general account balance information.
  • Monitor, assign, and process incoming faxed or scanned documentation, to include forwarding them to the appropriate care team.
  • Document all interactions thoroughly and accurately within the designated systems.
  • Navigate multiple technology platforms effectively to assist callers and process information.
  • Maintain clear communication and collaborate with nursing, pharmacy, operations, revenue cycle management and other internal teams.
  • Uphold a high level of customer service and professionalism.
  • Demonstrate sound common sense, urgency, and quality focus when addressing caller needs.

Schedule:
  • Monday-Friday 8:30am-5pm, standard business hours

Requirements
  • Minimum five (5) years' experience in a health care services customer service center, call center, healthcare support, or related role.
  • High School Diploma or equivalent required; associate degree preferred.
  • Strong proficiency with technology, including Microsoft Office Suite and call handling software.
  • Excellent verbal communication, listening, and problem-solving skills.
  • Strong customer service skills with the ability to remain calm and supportive.
  • Ability to learn and navigate electronic health record systems and document management tools.
  • Exceptional organizational skills and attention to detail.

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
  • Improve patients' lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Customer Service, Patient Support, Call Center Operations, Inbound Call Handling, Professional Phone Etiquette, Warm Call Transfers, Caller Assistance, Issue Resolution, Healthcare Customer Support, Patient Communication, Infusion Scheduling, Delivery Status Inquiries, Account Balance Inquiries, Care Team Coordination, Nursing & Pharmacy Collaboration, Electronic Health Records, Patient Interaction Documentation, Fax & Scan Document Processing, Microsoft Office Suite, Data Entry, Healthcare Support, Administrative Support, Cross-Department Collaboration, Workflow Management, Healthcare Coordination, Now Hiring, Hiring Now, Immediately Hiring, Hiring Immediately, Administrative assistant, patient care coordinator, medical assistant

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