Document Control Associate Jobs in Springfield, IL

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.   

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.   

Responsibilities: 

• Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA

• Professionally process completed applications, finish the check-out process and be knowledgeable to answer questions and potential issues relating to the Scheels VISA

• Complete daily audit sheets, track store performance and help maintain compliance with First National Bank, VISA and Scheels regulations and standards 

• Stock VISA materials daily throughout the store 

• Operates the control console to start and stop the attraction and is fully knowledgeable of all control, loading, balancing, safety and emergency operating procedures 

• Must maintain full attention on attraction operation at all times when it is moving

• Informs customer to fasten belt, bar, or other safety device

• Confirm customers meet height and other admission requirements 

• Ensure safety at all times

• Direct customers on how to enter and exit the attraction. Operators sometimes help people get on and off rides.

• Monitors the condition of the equipment and the operation of all moving parts at all times to ensure the ride is operating properly and safely

• Ensures the area is kept clean and free from debris and spilled liquids

• Collect payment method from patrons 

• Maintain orderly appearance of personal work space and surrounding areas

• During down times, operators will attend to misc. projects including, but not limited to hanging, folding, size sticker placement and pricing product

• Excellent customer service and communication skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers and employees of the organization.

• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures

• Must be at least 18 years of age

• Assist with all other duties as assigned

• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays

Requirements: 

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school education; or up to three months related experience or training; or equivalent combination of education and experience 

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Compensation/Schedule: 

Compensation for this position starts at $19 per hour.  Must be flexible to work assigned schedule between 5p.m. and 9p.m., Monday through Friday and 8:30 am to 9:30 pm Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of three weekends a month. Average hours per week is 20 hours. 

Benefits:  

Scheels offers part time benefits including: 

• Employee Stock Ownership Plan
• Associate Discount
• 401(k)/Roth 
• Volunteer Incentive
• Paid Sick Time

EQUAL EMPLOYMENT OPPORTUNITY 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.