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Docsis Jobs (NOW HIRING)

SA Technologies Inc.

Test Engineer

Moorestown, NJ · On-site

... DOCSIS provisioning suite Understanding IP switching and routing dynamic routing protocols (i.e. RIP, OSPF, ISIS & BGP) Proficient at configuration scripting via industry standard CLI interfaces ...

Avani Technology Solutions, Inc.

Network Roles

PA · On-site +1

CableLabs DOCSIS and Cable Modem Termination System (CMTS) * Networking technologies; communication protocols, and routing protocols * Core Internet protocols (e.g. TCP/IP, BGP, IS-IS, DHCP, NAT ...

AKT LLC

RDK Developer

Philadelphia, PA · On-site

$49.50 - $66.50/hr

Experience working on multiple Broadband access technologies like DOCSIS, GPON etc * Very good communication skills and the ability to articulate architectural and technical details to the group of ...

AKT LLC

RDK Developer

Philadelphia, PA · On-site

$49.50 - $66.50/hr

Experience working on multiple Broadband access technologies like DOCSIS, GPON etc * Very good communication skills and the ability to articulate architectural and technical details to the group of ...

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Docsis information

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$10

$52

$82

How much do docsis jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for docsis in the United States is $52.57, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $62.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Docsis position, and why are they important?

To excel in a DOCSIS (Data Over Cable Service Interface Specification) Technician role, you need in-depth knowledge of cable modem technology, network troubleshooting, and RF (radio frequency) principles, often supported by certifications like SCTE or vendor-specific training. Experience with network diagnostic tools, spectrum analyzers, and DOCSIS provisioning systems is highly beneficial. Strong analytical thinking, effective communication, and problem-solving skills help DOCSIS professionals efficiently address technical issues and collaborate with team members. These skills are essential to maintain optimal network performance and deliver reliable high-speed internet to customers.

What is a DOCSIS job?

A DOCSIS job typically involves working with Data Over Cable Service Interface Specification (DOCSIS) technology, which enables high-speed internet over cable networks. Professionals in this field may be responsible for configuring, maintaining, and troubleshooting DOCSIS-based broadband systems. Common roles include network engineers, support technicians, and system administrators who ensure optimal performance and security of cable modem networks. These jobs often require knowledge of networking protocols, RF technology, and cable infrastructure.

What are the most common challenges faced by DOCSIS Technicians, and how are they typically managed?

DOCSIS Technicians frequently encounter challenges such as intermittent connectivity issues, signal degradation, and noise interference in the cable network. These problems require thorough diagnostics using specialized equipment and collaboration with network engineers to pinpoint and resolve complex faults. Staying up-to-date with evolving DOCSIS standards and cable technologies also poses an ongoing challenge, but most employers offer regular training to keep technicians informed. By honing troubleshooting skills and maintaining open communication with both customers and team members, technicians can ensure efficient resolution of service disruptions and uphold network quality.

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Docsis jobs near you
Infographic showing various Docsis job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $109,336 per year, or $52.6 per hour.

Senior Customer Engineer

Wistron NeWeb Corporation

Dallas, TX • On-site

$103K - $142K/yr

Full-time

Posted 10 days ago

Job description

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.
Job Description
[Key Roles & Responsibilities]
Technical Support & Issue Management
  • Handle initial technical inquiries and FAQs; manage the end-to-end trouble ticket lifecycle including creation, tracking, and following established escalation processes.
  • Support the setup, configuration, and maintenance of CPEs such as 5G FWA, RG, Wi-Fi Routers, Extenders, and Mesh systems.
  • Utilize network analysis tools (e.g., Wireshark) to diagnose and resolve network faults.
  • Propose solutions for unprecedented problems or unexpected situations by adapting established procedures to specific customer environments.
  • Able to develop and implement test plans for CPE.

Technical Knowledge Application
  • Apply foundational networking concepts (TCP/IP, DHCP, NAT, VLAN) to solve daily technical challenges.
  • Maintain a solid understanding of 5G NR protocols, Wi-Fi 7/8, PON (GPON/XGS-PON), and DOCSIS basics.
  • Strong understanding of Wi-Fi Router, Access Point and Mesh Network hardware architecture.
  • Well versed in Open Software Development Platforms (prpl/RDK-B/OpenWRT)
  • Identify process improvement areas by integrating best practices and understanding cross-discipline engineering procedures.
  • Experience with AI technologies

Collaboration & Communication
  • Communicate technical issues clearly to development teams for timely resolution and firmware updates.
  • Share customer requirements and market feedback with Sales and Business Development (BD) teams to support product evolution.
  • Translate complex technical information into clear, actionable insights for diverse stakeholders and provide informal guidance to junior team members.

[Qualifications & Level Expectations]
  • Education: Bachelor's degree in electrical engineering, Computer Science, or a related field.
  • Execution: Familiar with engineering procedures follows prescribed guidelines to complete tasks while actively seeking coaching to expand technical and business knowledge.
  • Accountability: Accountable for individual contributions and the high quality of first-level support provided to customers.

[Technical Requirements Summary]
  • Wireless & Broadband: Foundational knowledge of Wi-Fi 7/8, 5G NR, PON, and DOCSIS architectures.
  • Performance & Diagnostic Tools: Proficiency in using Iperf or IxChariot for network performance testing and Wireshark for packet analysis.
  • Networking Protocol: Solid understanding of the TCP/IP stack and related network protocols.
  • Documentation: Strong writing skills for maintaining technical guides, FAQs, and internal knowledge bases.
  • [Advanced Scope] Network/System Architecture knowledge.

Education
Bachelor
Work Experience
Language
Skills
Communication & Collaboration: Capable of effective communication with clients and internal teams to ensure smooth technical support., Customer Orientation: Centered on customer needs, providing high-quality technical support., Learning & Innovation: Continuously learning new technologies and applying them to technical support and problem-solving., Problem-Solving: Ability to quickly identify and resolve technical issues., Technical Proficiency: In-depth understanding of the technical principles and operational methods of network communication equipment.

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