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Dock Operations Manager Jobs in Washington (NOW HIRING)

GXO Logistics

Dockmaster - 2nd Shift

Manassas, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - Various Shift

Leesburg, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - 2nd Shift

Manassas, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - 3rd Shift

Leesburg, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - 2nd Shift

Leesburg, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - Various Shift

Leesburg, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - 3rd Shift

Leesburg, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

GXO Logistics

Dockmaster - 3rd Shift

Leesburg, VA · On-site

Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities * Manage and sequence trailer docking ...

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Dock Operations Manager information

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
What are popular job titles related to Dock Operations Manager jobs in Washington? For Dock Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Dock Operations Manager jobs in Washington look for? The top searched job categories for Dock Operations Manager jobs in Washington are:
What cities in Washington are hiring for Dock Operations Manager jobs? Cities in Washington with the most Dock Operations Manager job openings:
Dock Operations Manager jobs near you
Infographic showing various Dock Operations Manager job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Seasonal Dock Hand at Thompson Boat Center

Guestservices

Washington, DC

Part-time

Posted 26 days ago

Job description

Compensation Amount:

18.40 USD Hourly

Job Summary:

Seasonal Dock Hand - Thompson Boat Center (2026 Season)
Managed by Guest Services, Inc.
Thompson Boat Center is now hiring energetic and dependable Dock Hands for the 2026 boating season (August-November). We are open 7 days a week. This is a part-time, seasonal position, and all staff must be available to work at least one weekend day as well as summer holidays.
If you enjoy working outdoors, being around the water, and providing excellent guest experiences, this is a great opportunity to join our All-Star Team!
JOB SUMMARY
The Dock Hand is responsible for supporting all boathouse services and operations by ensuring guest safety, maintaining dock cleanliness and organization, providing excellent customer service, and assisting guests safely in and out of boats. This role requires strong teamwork, attention to safety, and a positive attitude while working in a fast-paced, outdoor environment.

Job Description:

ESSENTIAL FUNCTIONS

  • Maintaining a safe environment at the boating area, following appropriate procedures and guidelines.

  • Assist with docking of boats and safely help customers on and off rental equipment.

  • Keep a lookout on the water

  • Rinsing / washing rental equipment

  • Boathouse maintenance such as cleaning, weeding, removing trash, organizing, and ordering supplies.

  • Maintain cleanliness of bathrooms, locker rooms, and gym

  • Provide excellent customer service to guests, while directing customer issues to supervisor or unit manager.

  • Provide First Aid & CPR to guests if needed

  • Issue receipts, refunds, credit, or change due to customers accurately.

  • Maintain awareness of safety issues and report them immediately to your manager.

  • Assistwith securing company property, boats, and equipment at opening and closing.

  • Any other duties required or requested by your Supervisor or Manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

  • Partial high school educationrequired; High School Diploma or GED preferred.

  • Strong customer service skills anda friendly, professional demeanor.

  • Ability to communicate clearly and effectively with guests and coworkers.

  • Ability to recognize problems and communicate them promptly to management.

  • Must be able to swim or be willing to wear a personal flotation device (PFD) while on duty.

  • CPR/First Aid Certificationrequired(training available upon hire).

  • Reliable, punctual, and able to work independently and as part of a team.

  • Comfortable working in a fast-paced, outdoor environment.

PHYSICAL AND MENTAL REQUIREMENTS

  • Ability to stand and move for extended periods throughout the workday.

  • Frequent bending, reaching, lifting, carrying, pushing, and pulling.

  • Ability to lift and carry:up to 25 lbs regularly, 30-35 lbs frequently, up to 50 lbs occasionally

  • Ability to extend arms above shoulder height

  • Ability to climb steps regularly

  • Frequently working in wet, slippery, hot, humid, and outdoor conditions.

  • Frequent hand immersion in water.

  • Ability to withstand temperature extremes and inclement weather.

  • Ability to read, write, speak, and understand English clearly for safety and customer service purposes.

  • Physical presence on-site is essential to perform job duties.

EQUIPMENT USED

  • Boats and related equipment (lines, anchors, life jackets,binoculars, etc.)

  • Cleaning supplies

  • Point-of-sale system

  • Typical office equipment (computer/laptop, phone system)

  • Safety equipment (First Aid kits, radios)

    Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

    Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

    Apply