Join our Greater Cleveland YMCA team in living our cause.
Job Description
Under the general direction of the Executive Vice President/Chief Operating Officer, the District, Executive Director has the responsibilities and accountability to successfully lead and manage multiple branch operations and
implement the policies and programs of the YMCA of Greater Cleveland. This position is accountable for
the day to day operations of all assigned YMCA facilities.
Responsibilities includes overall accountability for district operations for all assigned facilities, while also
providing leadership to branch board development; branch fiscal management; branch fundraising/annual campaign; branch director selection, member engagement, community engagement, property management; and the carrying out of our Association's strategic plan. The position may also have the responsibility to lead and/or direct Association-Wide initiatives/priorities, programs and strategies.
Because this position is responsible for multiple operational sites, the initiation of timely communication
among the branch staff, Association staff, and boards regarding the status of goals and overall operations
is critical.
Qualifications
Education:
Bachelor's degree, Master's preferred.
Experience:
- Minimum of 6 years of successful experience that includes management and supervisory experience.
- Minimum 6 years of demonstrated regional or multi-team management experience required.
- Minimum 6 years experience in the areas of volunteer and staff development, budget and fiscal management, financial development, strategic planning and community development.
Technical Skills and Knowledge:
- Must possess the insights and skills of modern management (ex. continuous improvement) to achieve the goals and the objectives of the organization through the efforts of other people.
- Proven ability to have initiative, good judgment and ability to make decisions independently.
- Strong public relations skills with excellent written and oral presentation skills.
- Competent computer skills; Windows, membership, and volunteer database management software.
- Demonstrated ability to lead people and obtain results through others.
- Ability to manage multiple priorities with a high volume of work.
- Must be able to read; must be able to write legibly and in an understandable manner. Must be able to effectively communicate with and observe program participants, members and YMCA staff.
- Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics.
- Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions
- Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s).
Essential Functions
- Provides leadership and support to associate/branch executive directors within own district to
ensure operational and financial targets are met.
- Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and
works with staff groups to develop and implement programs.
- Assists branch staff in the planning, development and implementation of new program initiatives
and activities.
- Provides leadership and support to the branches to ensure quality, safety and sustainability of
branch operations.
- Provides leadership and support to the branch executive directors to ensure that fundraising
targets are met. In conjunction with association leadership team and branch executives, develops
annual membership goals and conducts branch reviews for evaluation of execution.
- In cooperation with the CFO and EVP/COO leads the preparation and management of branch budgets
in assigned districts.
- Supports the implementation of association wide initiatives to attract, recruit and retain members
including marketing strategies, sales and closing techniques, branch engagement and determining
training and support needs.
- Responsible for ensuring risk management compliance at the branches.
- Serves and performs the duties of Executive Director at assigned branch.
- Review and appraise the effectiveness of directly supervised staff and make appropriate training
recommendations and staff changes where necessary.
- Supervises the unit operations assigned and selects the branch directors. Provides leadership and
appraises performance.
- Takes appropriate action where necessary to continually improve upon the fiscal soundness of the
branch units; including working with program leadership to identify new program revenue
generation, membership sales, and enhance program product lines focus and pricing to ensure
optimum participation and financial results.
- Ensure that supervisees lead and give directions to the branch community board and other
internal and external resources to successfully run the annual support campaign and special
events.
- Continually reviews and evaluates key performance measures regarding staff, membership,
retention, programs, customer service, fiscal operations, and the physical plant to ensure
continuous improvement in each area. Involves the appropriate people, develops and executes
corrective action plans.
- Responsible for following the child abuse and neglect reporting process including completion of
Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and
notifying your immediate Supervisor, Branch Executive, Risk Management and Human Resources
Department (s).
Cause-Driven Leadership Competencies
Mission Advancement: Incorporates the Y's mission and values into the organization's vision and
strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture
of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.
Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the
organization. Initiates the development of relationships with influential leaders to impact and
strengthen the community. Is recognized as an inspirational community leader who navigates
complex political and social circles with ease. Communicates to engage and inspire people within
and outside the YMCA. Ensures that a talent management system is in place and executed
effectively.
Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking
skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver
organization-wide results to achieve objectives. Develops and implements stewardship strategies.
Determines benchmarks and ensures appropriate leadership to meet objectives.
Personal Growth: Creates a learning organization. Effectively drives change by leveraging
resources and creating alignment to expand organizational opportunities. Shares authority and
demonstrates courage and humility. Has the functional and technical knowledge and skills
required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in
technology.
Required Certifications
Multi-Team or Branch Leader certification preferred (or willingness to obtain within an agreed-upon timeframe).
CPR and First Aid certification and Safety training required within 30 days of hire.
Ymca Careers
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