Distance Learning Administrator Jobs (NOW HIRING)

Job Summary:
Connecticut State Community College (CT State) is the largest community college in New England, dedicated to providing high-quality education. The Learning Management Systems Administrator will enhance the remote learning experience by supporting the functionality of the LMS, collaborating with various departments, and addressing technical issues.
Responsibilities:
• Complete LMS related requests to assist faculty in course creation, management, and operation.
• Lead investigator on technical or operational issues with the LMS across all campuses and in collaboration with Connecticut State Colleges and Universities (CSCU Senior Information Systems Development Managers).
• Collaborate with the CSCU Senior Systems Development Manager and IT LMS administrator to operate, maintain, and develop connectivity and integration with 3rd party systems (including all Building Blocks and Learning Tools Interoperability (LTI’s), Student Information System (SIS), Single Sign-On authentication, and other educational technology vendors.
• Provide training in face to face, virtual, and e-learning formats in collaboration with CSCC Teaching and Learning department.
• Work directly with internal providers (IT, Records, etc.) and external providers (Tier 1 Support, Vendor Support, etc.) to prioritize and conclude support needs and requests.
• Serve as the primary administrator for the LMS.
• Work with CSCU Senior Information Systems Development Manager and IT LMS administrator to maintain nonproduction environments (including planning vendor lead refreshes).
• Utilize testing environments to verify functional integration of emerging technologies.
• Provide communications on latest releases to any software utilized through the Learning Management System.
• Document relevant processes and procedures to ensure security, functionality, and consistency of operation.
• Participate in the development, implementation, and ongoing review and revision of policies, standards, documentation, and processes to ensure on-line courses meet standards of excellence and consistency.
• Work as part of a team to provide planning, design, and technical facilitation services for distance education activities. Assist and coordinate the daily operations of CSCC’s growing on-line program.
• Attendance and participation at convocation and commencement ceremonies
• Service on assigned committees and task forces
• Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.
Qualifications:
Required:
• Master’s degree from a regionally accredited institution in Educational Technology, Instructional Technology, or other appropriately related field, with four (4) years of related experience.
• Experience working as an administrator or super user on a Learning Management System (such as Blackboard, Canvas, Brightspace, etc.).
• Experience in Information Technology, Service Desk Support, or Systems Management.
• Familiarity with training methodology.
• Ability to take initiative and work independently.
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities.
• Excellent interpersonal, oral, and written communication skills.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
Preferred:
• One (1) or more years of experience in Learning Management System (LMS) administration within a comprehensive, multi-site community college system or university.
• Experience implementing continuous quality improvement and assessment processes.
• Experience supporting outcomes assessment at the course, program, and/or institutional level.
• Experience managing or implementing complex projects and programs that support the adoption of new technologies.
• Experience with Structured Query Language (SQL).
Company:
CT State Community College, headquartered in New Britain, is an associate degree and certificate-granting institution that serves 70,000 students, with 12 main campuses throughout Connecticut along with additional satellite locations. Founded in , the company is headquartered in New Britain, Connecticut, US, , with a team of 5001-10000 employees. The company is currently Late Stage.