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Dispatcher Jobs in Springfield, MA (NOW HIRING)

Woodland Moving and Warehouse

Be Seen First

Local Dispatcher & Logistics Coordinator

West Hartford, CT · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Schedule and dispatch crews, vehicles, equipment, and materials to meet daily operational needs * Monitor job progress throughout the day and adjust schedules as necessary * Maintain continuous ...

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All JobsDispatcher JobsDispatcher Jobs in Springfield, MA

Dispatcher information

See Springfield, MA salary details

$11

$21

$33

How much do dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for dispatcher in Springfield, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.70 per hour, depending on experience, location, and employer.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What does a dispatcher do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

How easy is it to get hired as a dispatcher?

Getting hired as a dispatcher generally depends on relevant experience, communication skills, and knowledge of dispatch software or radio systems. Entry-level positions may require a high school diploma, while some roles prefer prior experience or certifications. Job availability can vary by industry and location, but strong organizational skills and the ability to work under pressure are important for success.
More about Dispatcher jobs

What are the most commonly searched types of Dispatcher jobs in Springfield, MA?

The most popular types of Dispatcher jobs in Springfield, MA are:

What are popular job titles related to Dispatcher jobs in Springfield, MA?

For Dispatcher jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Dispatcher jobs?

Cities near Springfield, MA with the most Dispatcher job openings:

Dispatcher jobs near you
Infographic showing various Dispatcher job openings in Springfield, MA as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,662 per year, or $22 per hour.

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

American Logistics Authority

Hartford, CT • Remote

$1.8K - $4.5K/wk

Full-time

Re-posted 20 hours ago

Job description

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

Employment Type: 1099 / Independent Contractor
Location: Remote (U.S. Based Only)

This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income depends on efficiency, negotiation skill, and carrier volume.

What You'll Do

  • Book loads through broker networks and load boards

  • Negotiate competitive rates

  • Coordinate pickups, deliveries, tracking, and paperwork

  • Communicate professionally with both drivers and brokers

  • Manage your workflow independently

Requirements

  • Must currently reside in the U.S.

  • Laptop or desktop computer

  • High-speed internet connection

  • Professional phone / headset

  • Organized, dependable, and self-motivated

Experience in dispatching, brokerage, customer service, or similar communication-based roles is beneficial but not required.

What's Provided

  • Training resources and support systems

  • Workflow templates and operational guidance

  • Options for sourcing owner-operators to dispatch

  • Structured performance incentive program based on results (not a guaranteed or upfront bonus)

Who This is For

People who:

  • Prefer commission-based income with high earning potential

  • Can stay organized without supervision

  • Want to control their schedule and growth

How to Express Interest

Submit your application or response through the platform where this listing is posted.
A brief screening will follow to confirm fit and onboarding readiness.

Employment Type: FULL_TIME

Apply