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Dispatcher Jobs in Springfield, MA (NOW HIRING)

Trinity College

Dispatcher

Hartford, CT · On-site

The Dispatcher will serve as the initial point of contact for Campus Safety services, providing communications for department services. The position will dispatch Campus Safety Officers for routine ...

Aiello Home Services

Dispatcher

Windsor, CT · On-site

$18 - $22/hr

At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a ...

Aiello Home Services

Dispatcher

Windsor Locks, CT · On-site

$18 - $22/hr

At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a ...

FullSteam

SCIT Dispatcher

Bloomfield, CT · On-site

$19/hr

The SCIT Dispatcher will be responsible for coordinating daily transportation and dispatch activities, communicating with drivers and team members, and ensuring operations run efficiently and ...

Springfield College

Dispatcher

Springfield, MA · On-site

$18/hr

The Dispatcher operates multiple communication systems simultaneously while maintaining situational awareness, ensuring officer safety, and supporting the daily operations of the department in a fast ...

Central Group Companies

Dispatcher

Hartford, CT · On-site

We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people ...

Quantix SCS LLC

Dispatcher

Springfield, MA · On-site

Description The Dispatcher will oversee a fleet of truck drivers, ensuring safety, efficiency, and compliance with company policies and federal regulations. This role demands excellent communication ...

A. Duie Pyle

Dispatcher- Dedicated

Chicopee, MA · On-site

A. Duie Pyle is seeking a Dedicated Dispatcher to join our team in Chicopee, MA. In this key position, you will serve as the primary point of contact for our dedicated drivers. You will be ...

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Essential Functions:

K. L. Breeden & Sons

Dispatcher (32223)

Bloomfield, CT · On-site

$20.88 - $26.10/hr

Monitor load readiness for dispatch from the distribution center and coordinate delivery times and instructions with the receiving locations, distribution center and backhaul vendors. Interact with ...

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All JobsDispatcher JobsDispatcher Jobs in Springfield, MA

Dispatcher information

See Springfield, MA salary details

$11

$22

$33

How much do dispatcher jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dispatcher in Springfield, MA is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What does a dispatcher do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions are often available, though competition can be moderate, and familiarity with dispatch software is beneficial.
More about Dispatcher jobs

What are the most commonly searched types of Dispatcher jobs in Springfield, MA?

The most popular types of Dispatcher jobs in Springfield, MA are:

What are popular job titles related to Dispatcher jobs in Springfield, MA?

For Dispatcher jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Dispatcher jobs?

Cities near Springfield, MA with the most Dispatcher job openings:

Dispatcher jobs near you
Infographic showing various Dispatcher job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,783 per year, or $22 per hour.

Dispatcher

Trinity College

Hartford, CT • On-site

Full-time

Re-posted 25 days ago

Job description

The Dispatcher will serve as the initial point of contact for Campus Safety services, providing communications for department services.  The position will dispatch Campus Safety Officers for routine and emergency situations and receive incoming communications via telephone, web-based alerts, or radio relating to Campus Safety services. 

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program.  With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.
  • High School Diploma or GED
  • 1-3 Years of work experience
  • Preferred: 2 years Campus Safety environment, prior public safety or emergency dispatch experience is highly preferred
  • Serve as the initial point of contact for Campus Safety services, handling calls for service, general inquiries, and other requests with professionalism, empathy, and compassion
  • Assist a diverse campus community of students, faculty, and staff through a customer-centric approach while working in the dispatch center 
  • Receive incoming communication relating to Campus Safety services of the college and operate the Campus Safety radio communication system to dispatch personnel for performance of duties.  Support flow of information to personnel including information from outside law enforcement agencies and receive emergency alarms.  Keep supervisors informed of all incidents and make appropriate notification of on-call personnel based upon published lists 
  • Maintain or monitor relevant computer databases and reporting systems during assigned tour including entering incident data, monitoring safety device and access system software, and Blue light emergency phone network
  • Proactively monitor a robust video surveillance system to deter crime, inform patrols of suspicious activity, and research unfolding or recent events
  • Monitor the Campus Safety office during assigned shifts, addressing walk-in inquiries, requests for service, and related administrative tasks
  • Maintain, and be able to access, critical information related to college operations such as: daily schedules, policies, and bulletins, daily crime log, Clery Act log, vehicle tow logs, campus community member contact records, and blue light emergency phones
  • Perform other related duties as assigned and based on departmental needs

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