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Per Diem Dispatcher Jobs in Springfield, MA (NOW HIRING)

Trinityhealth

Transportation Aide

Hartford, CT · On-site

Upon notification from the EPIC system or from the Hub Dispatcher, transports patients to and from ... Per Diem- Rotating Shift * Our Mission and Core Values * Career growth and advancement potential

Trinity Health

Transportation Aide

Hartford, CT · On-site

Upon notification from the EPIC system or from the Hub Dispatcher, transports patients to and from ... Per Diem- Rotating Shift * Our Mission and Core Values * Career growth and advancement potential

All JobsPer Diem Dispatcher JobsPer Diem Dispatcher Jobs in Springfield, MA

Per Diem Dispatcher information

See Springfield, MA salary details

$11

$21

$33

How much do per diem dispatcher jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for per diem dispatcher in Springfield, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.70 per hour, depending on experience, location, and employer.

What is a per diem dispatcher?

A Per Diem Dispatcher is a professional who works on an as-needed or on-call basis to coordinate the movement of vehicles, personnel, or goods, often in fields like emergency services, transportation, or logistics. Unlike full-time dispatchers, per diem dispatchers do not have a guaranteed number of hours and are scheduled based on organizational demand. Their responsibilities typically include receiving and transmitting information, tracking vehicles, and ensuring efficient and timely dispatch of resources. This role offers flexibility for both the employer and the employee, making it a popular choice for those seeking variable work schedules.

What are the key skills and qualifications needed to thrive as a per diem dispatcher, and why are they important?

To thrive as a Per Diem Dispatcher, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and GPS tracking tools is often required. Excellent multitasking, problem-solving, and clear communication skills help you manage urgent situations effectively. These competencies ensure timely coordination, efficient service delivery, and safety in dynamic, fast-paced environments.

What are some unique challenges a per diem dispatcher might face compared to a full-time dispatcher?

Per Diem Dispatchers often work variable shifts and may be called in on short notice, which requires adaptability and strong time management skills. Because they may not be present daily, staying up-to-date with current protocols, system changes, and team dynamics can be challenging. Additionally, building rapport with regular team members and maintaining familiarity with routes, procedures, or clients requires extra effort. Proactive communication and a willingness to learn quickly are key to thriving in this flexible role.

What is the difference between Per Diem Dispatcher vs On-Call Dispatcher?

AspectPer Diem DispatcherOn-Call Dispatcher
CredentialsBasic dispatcher certification or relevant experienceSame as Per Diem Dispatcher, may require additional certifications
Work EnvironmentTypically scheduled shifts, working in dispatch centers or remotelyOn-demand availability, often working irregular hours or on-call basis
Employer & IndustryTransportation, logistics, emergency servicesTransportation, emergency services, healthcare
Search & Comparison IntentPeople comparing flexible or temporary dispatch rolesIndividuals seeking on-demand or irregular dispatch work

Per Diem Dispatchers work scheduled shifts and are paid per day, often in transportation or emergency services. On-Call Dispatchers are available as needed, working irregular hours. Both roles require similar skills but differ mainly in scheduling flexibility and availability.

What are the most commonly searched types of Dispatcher jobs in Springfield, MA?

The most popular types of Dispatcher jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Per Diem Dispatcher jobs?

Cities near Springfield, MA with the most Per Diem Dispatcher job openings:

Per Diem Dispatcher jobs near you
Infographic showing various Per Diem Dispatcher job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $45,662 per year, or $22 per hour.

Substitute Part-Time & Per Diem Dispatchers - South Hadley Police Dept

Town of South Hadley

South Hadley, MA • On-site

$25.23/hr

Temporary

Posted 28 days ago

Job description

The Town of South Hadley is seeking dedicated and detail-oriented individuals to join the South Hadley Police Department’s team as substitute and per diem, part-time public safety 911 Dispatchers. Substitutes will work as coverage is needed, and in the absence of the regularly scheduled Dispatchers. Work opportunities may be offered for day, evening, and overnight shifts and may include both planned assignments, or shifts on a short notice basis. Please note: These are temporary positions, to be eliminated on or prior to the date Town of South Hadley joins a regional PSAP currently anticipated by the middle or end of October 2026.

This crucial role involves answering and documenting all incoming calls, dispatching appropriate units, handling emergency medical dispatch, and managing various communications. The ideal candidate will possess the ability to work effectively under pressure, maintain confidentiality, and ensure public safety through prompt and accurate response to emergency and non-emergency situations.

The South Hadley Police Department consists of twenty-nine (29) full-time officers, 5 fulltime dispatchers and civilian clerical staff. The department utilizes the latest E911 technologies, TriTech IMC CAD systems, Dell mobile data terminals, PowerPhone EMD and Kenwood radio communications systems.

Summary of Responsibilities:

  • Receiving, prioritizing, and documenting calls for police, fire, and medical services via 911, business lines, radio, and in-person requests.
  • Dispatching emergency and non-emergency units/services based on situational needs.
  • Disseminating information to department personnel and coordinating responses to incidents, including crimes in progress, medical emergencies, and other urgent matters.
  • Managing information flow to and from various law enforcement and emergency response agencies, ensuring accurate and timely communication.
  • Maintaining records and utilizing systems such as LEAPS/CJIS/NCIC for data entry and retrieval.
  • Operating camera systems to monitor police facilities and assist with the security of premises.
  • Utilizing language interpretation services for non-English speaking callers.
  • Staying current with departmental guidelines, policies, and required training programs.
  • Perform other related duties as assigned.
  •  

Recommended Minimum Qualifications:

The following requirements may be substituted by and equivalent combination of education, training, and experience which provides the necessary knowledge, skills, and abilities required to perform the job:

  • High School diploma or equivalent required and 1 year of relevant work experience
  • Candidates must be current in Massachusetts E911 Certification and Training.
  • Proficiency with computers, electronic data processing, and modern office practices.
  • Ability to handle high-stress emergency situations calmly and effectively, strong decision-making skills in emergency and crisis scenarios, and effective communication skills with the ability to give clear directions and elicit critical information.
  • Exceptional multitasking abilities and attention to detail.
  • High level of confidentiality and integrity in handling sensitive information.
  • Ability to work various shifts including weekends and/or holidays and beyond or outside of normal shift hours as needed to maintain critical public safety services.
  • Preferences: Prior municipal emergency dispatching experience; LEAPS, CPR; Familiarity with criminal offender information dissemination and public records laws; Bilingual in Spanish/English; immediate availability and flexibility.

Schedule/Substitute Status:

Position is non-benefited, paying $25.23/hour (Grade 4, Step 2). This is a substitute (as needed), variable hour position, and opportunities to work and schedule will be based on operational need. There is no minimum guaranteed hours, however it is currently anticipated that employees may work 8 hours per week or more if desired.

Questions regarding the position can be directed to Lt. David Gagne.

Visit www.southhadley.org/Jobs to complete the online application and upload a cover letter and resume. Applicants will be reviewed on a rolling basis; positions will remain open until filled.

The Town of South Hadley is an Affirmative Action/Equal Opportunity Employer.