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Dispatcher Service Manager Jobs (NOW HIRING)

JF Group

Service Dispatcher

Abilene, TX · On-site

$18 - $21/hr

The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service ... Coordinates with Service Manager to plan daily service calls and work activities to meet the ...

TDIndustries

Service Dispatcher II

Phoenix, AZ · On-site

$18.25 - $24.50/hr

Job Summary Our Dispatcher II, coordinates inbound and outbound logistical operations, including ... Proactively manages customer requests and consistently delivers exceptional service that surpasses ...

TDIndustries

Service Dispatcher II

Phoenix, AZ · On-site

$18.25 - $24.50/hr

Job Summary Our Dispatcher II, coordinates inbound and outbound logistical operations, including ... Proactively manages customer requests and consistently delivers exceptional service that surpasses ...

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

Service manager may be consulted to coordinate the scheduling of major repairs or installations ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

JF Group

Service Dispatcher

Metairie, LA · On-site

$20 - $22/hr

The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service ... Coordinates with Service Manager to plan daily service calls and work activities to meet the ...

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

Service manager may be consulted to coordinate the scheduling of major repairs or installations ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

McCarthy Tire

Service Manager

Levittown, PA · On-site

Dispatch and schedule service technicians to meet customer needs. * Manage billing, invoicing, and work order processing. * Create, review, and close work orders accurately and timely. * Ensure ...

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

Service manager may be consulted to coordinate the scheduling of major repairs or installations ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

Dead River Company

Service Dispatcher

Brewer, ME · On-site

$20 - $30/hr

Service manager may be consulted to coordinate the scheduling of major repairs or installations ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

Dead River Company

Service Dispatcher

Brewer, ME

$20 - $30/hr

Service manager may be consulted to coordinate the scheduling of major repairs or installations ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

Dead River Company

Service Dispatcher

Brewer, ME · On-site

$20 - $30/hr

Service manager may be consulted to coordinate the scheduling of major repairs or installations ... Service dispatchers frequently deal with customers, other employees (technicians, drivers, and ...

WMH

$18 - $22.75/hr

In this role, you'll serve as a critical link between customers, field technicians, parts personnel, and branch operations by coordinating service activity, managing work orders, supporting dispatch ...

WMH

Service Support Coordinator

Piney Flats, TN

$18.25 - $23.75/hr

In this role, you'll serve as a critical link between customers, field technicians, parts personnel, and branch operations by coordinating service activity, managing work orders, supporting dispatch ...

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Dispatcher Service Manager information

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How much do dispatcher service manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for dispatcher service manager in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Dispatcher Service Manager vs Dispatcher?

AspectDispatcher Service ManagerDispatcher
CredentialsHigh school diploma; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; communication skills; basic knowledge of transportation
Work EnvironmentSupervises teams; office and field settings; coordination with drivers and clientsField and office; direct communication with drivers and customers
Industry UsageTransportation, logistics, fleet managementTransportation, delivery services, emergency response

The Dispatcher Service Manager oversees dispatch operations, manages teams, and ensures efficient service delivery, often requiring leadership skills. A Dispatcher handles day-to-day scheduling and communication with drivers or field personnel. While both roles involve coordination and communication, the Service Manager has broader supervisory responsibilities and strategic oversight, whereas the Dispatcher focuses on operational tasks.

Is it hard to get hired as a dispatcher service manager?

Getting hired as a dispatcher service manager can be competitive, often requiring relevant experience in logistics, transportation, or customer service, along with strong organizational and communication skills. Employers may also prefer candidates with certifications or familiarity with dispatching software. The hiring process typically involves interviews and background checks, and some positions may require a flexible schedule or on-call availability.

What does a dispatcher service manager do?

A dispatcher service manager oversees the coordination and scheduling of service technicians or drivers to ensure timely completion of jobs or deliveries. They monitor operations, communicate with staff and customers, and use dispatch software to optimize routes and resources. The role often requires strong organizational skills and knowledge of industry-specific tools and safety protocols.

What cities are hiring for Dispatcher Service Manager jobs?

Cities with the most Dispatcher Service Manager job openings:

What states have the most Dispatcher Service Manager jobs?

States with the most job openings for Dispatcher Service Manager jobs include:

What are popular job titles related to Dispatcher Service Manager jobs?

For Dispatcher Service Manager jobs, the most frequently searched job titles are:

Dispatcher Service Manager jobs near you

Service Dispatcher

Abilene, TX • On-site

JF Group
See more jobs at JF Groupexternal

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. 


The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service technicians. This critical role coordinates with the many departments to understand and respond to customer requests. Service dispatchers must remain calm under pressure, prioritize requests, communicate effectively, and dispatch fuel technicians for response/repairs. This role also interfaces with several key departments to ensure accurate and timely billing. 


Weekly schedule for this position is in-office, Monday-Friday 8am-5pm with overtime as needed

Pay scale for this position is $18-21/hr depending on experience 


Job Duties:

  • Use excellent communication skills and professionalism to receive calls, discuss customer needs, obtain relevant information, and dispatch service technicians for response and resolution.
  • Captures data in real time for service calls and communicates to stakeholders.
  • Coordinates with customers on schedules, service needs, and provides follow up information.
  • Dispatches technicians based on the type of call, priority, skill sets, and the geographic area.
  • Coordinates with Service Manager to plan daily service calls and work activities to meet the customer needs.
  • Considers work to be performed to identify potential safety hazards and either eliminates the hazard or reports the problem to manager for resolution prior to beginning work.
  • Reports accidents or injuries to manager immediately.
  • Generates reporting to improve response time and service scorecard
  • Maintains a preventative maintenance schedule and project schedule to accommodate customer needs. 
  • Provide spreadsheet, profit and loss statements, and other reports when necessary.

Requirements

  • Highschool Diploma or GED required
  • Some work experience in a dispatching role preferred
  • Ability to speak on the telephone or two-way radio using the English language.
  • Ability to type 45 words per minute.
  • Ability to read and interpret documents such as warranty requirements and client specific billing requirements.
  • Ability to read and write routine reports and correspondence using the English language.
  • Ability to add, subtract, multiply, and divide, both whole numbers and fractions.
  • While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel objects, reach with hand and arms, and type. 
  • Must be eligible to work in the United States.
  • Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company 
  • Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.


JF Petroleum offers:

  • Competitive pay
  • 401(k) with company match 
  • Paid time off
  • Paid holidays
  • Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
  • Life insurance-company provided
  • Bonus program eligibility
  • Paid training for field personnel
  • Uniforms provided for field personnel


*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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