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Dispatcher Service Manager Jobs in Reston, VA (NOW HIRING)

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Service Order Dispatcher

Washington, DC

$21 - $28/hr

Collaborate with other departments and managers to ensure efficient and effective service delivery ... Prior experience in dispatching or customer service is preferred * Ability to use a computer and ...

WheelsOnsite USA Inc

Dispatcher

Sterling, VA · On-site

$18 - $20/hr

Dispatch service technicians according to their schedules. * Manage customer accounts and ensure satisfaction with our services. * Resolve customer issues in a prompt, courteous, and professional ...

WheelsOnsite USA Inc

Dispatcher

Sterling, VA

$18 - $20/hr

Dispatch service technicians according to their schedules. * Manage customer accounts and ensure satisfaction with our services. * Resolve customer issues in a prompt, courteous, and professional ...

WheelsOnsite USA Inc

Dispatcher

Sterling, VA · On-site

$18 - $20/hr

Dispatch service technicians according to their schedules. * Manage customer accounts and ensure satisfaction with our services. * Resolve customer issues in a prompt, courteous, and professional ...

ECS

IDS Dispatcher

Sterling, VA · On-site

$28.73 - $36.06/hr

... dispatch services for USPS hubs, outlets, offices and distribution centers. This role performs security and alarm system monitoring, and event logging and recording of centrally managed IDS systems.

RTEC Treecare

Service Dispatcher

Falls Church, VA · On-site

$25 - $35/hr

As Service Dispatcher , you will help drive the daily production flow of the company by ... Build and manage daily and weekly crew schedules based on production priorities, crew skillsets ...

United Rentals

Area Dispatcher

Manassas, VA · On-site

$32.65 - $48.95/hr

You will work closely with the Field Service Manager to ensure deliveries are properly scheduled ... Oversee dispatch of Field Technicians within the metro-area to maximize efficiency and customer ...

United Rentals - French

Area Dispatcher

Manassas, VA · On-site

$32.65 - $48.95/hr

You will work closely with the Field Service Manager to ensure deliveries are properly scheduled ... Oversee dispatch of Field Technicians within the metro-area to maximize efficiency and customer ...

RTEC Treecare

Service Dispatcher

Falls Church, VA · On-site

$25 - $35/hr

As Service Dispatcher , you will help drive the daily production flow of the company by ... Build and manage daily and weekly crew schedules based on production priorities, crew skillsets ...

RTEC Treecare

Service Dispatcher

Falls Church, VA · On-site

$25 - $35/hr

As Service Dispatcher , you will help drive the daily production flow of the company by ... Build and manage daily and weekly crew schedules based on production priorities, crew skillsets ...

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a dependable and detail-oriented Dispatcher to join our operations team. Dispatchers ...

United Rentals

Area Dispatcher

Manassas, VA · On-site

$32.65 - $48.95/hr

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of Field Technicians ... You will work closely with the Field Service Manager to ensure deliveries are properly scheduled ...

United Rentals, Inc.

Area Dispatcher

Manassas, VA · On-site

$32.65 - $48.95/hr

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of Field Technicians ... You will work closely with the Field Service Manager to ensure deliveries are properly scheduled ...

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a dependable and detail-oriented Dispatcher to join our operations team. Dispatchers ...

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All JobsDispatcher Service JobsDispatcher Service Manager JobsDispatcher Service Manager Jobs in Reston, VA

Dispatcher Service Manager information

See Reston, VA salary details

$13

$22

$31

How much do dispatcher service manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for dispatcher service manager in Reston, VA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Dispatcher Service Manager vs Dispatcher?

AspectDispatcher Service ManagerDispatcher
CredentialsHigh school diploma; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; communication skills; basic knowledge of transportation
Work EnvironmentSupervises teams; office and field settings; coordination with drivers and clientsField and office; direct communication with drivers and customers
Industry UsageTransportation, logistics, fleet managementTransportation, delivery services, emergency response

The Dispatcher Service Manager oversees dispatch operations, manages teams, and ensures efficient service delivery, often requiring leadership skills. A Dispatcher handles day-to-day scheduling and communication with drivers or field personnel. While both roles involve coordination and communication, the Service Manager has broader supervisory responsibilities and strategic oversight, whereas the Dispatcher focuses on operational tasks.

Is it hard to get hired as a dispatcher service manager?

Getting hired as a dispatcher service manager can be competitive, often requiring relevant experience in logistics, transportation, or customer service, along with strong organizational and communication skills. Employers may also prefer candidates with certifications or familiarity with dispatching software. The hiring process typically involves interviews and background checks, and some positions may require a flexible schedule or on-call availability.

What does a dispatcher service manager do?

A dispatcher service manager oversees the coordination and scheduling of service technicians or drivers to ensure timely completion of jobs or deliveries. They monitor operations, communicate with staff and customers, and use dispatch software to optimize routes and resources. The role often requires strong organizational skills and knowledge of industry-specific tools and safety protocols.
Dispatcher Service Manager jobs near you

Service Order Dispatcher

Washington, DC • On-site

Bristol Bay Native Corporation
Executive Offices • 1 - 5K employees
Learn more about Bristol Bay Native Corporationexternal

$21 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

TSS is seeking a Service Order Dispatcher to support our ongoing mission in Washington, D.C. This role requires a Top Secret Clearance.
What You'll Do:
Duties/Responsibilities include but are not limited to the following:
  • Receives, records, and distributes work orders to service crews upon customers' requests for service received through the Building Operations Center (BOC). Records information, such as name, address, and service to be rendered.
  • Distributes work orders to service crew. Schedules service call and dispatches service crew. C
  • alls or writes customer to ensure satisfactory performance of service.
  • Keeps record of service calls and work orders.
  • May dispatch orders and relay messages and special instructions to mobile crews and other departments, using various means of communication.
  • Receive and process customer service requests via phone, email, or online platforms
  • Assign and dispatch service technicians to customer locations for repair and maintenance services
  • Tracks the number of monthly BOC tickets for statistical purposes
  • Schedule appointments and maintain a calendar of service orders and technician availability
  • Update customers on service appointment status, estimated arrival times, and any
  • changes to the appointment schedule
  • Maintain accurate and up-to-date records of service orders, including customer information, service history, and technician reports
  • Work closely with service technicians to ensure timely completion of service orders and customer satisfaction
  • Monitor inventory levels and order supplies as needed for service technicians
  • Respond to customer inquiries and resolve complaints in a professional and timely manner
  • Collaborate with other departments and managers to ensure efficient and effective service delivery

What You Bring:
  • High school diploma or equivalent
  • Strong communication and customer service skills
  • Excellent organizational and time management skills
  • Ability to work under pressure and in a fast-paced environment
  • Proficiency in computer and scheduling software
  • Prior experience in dispatching or customer service is preferred
  • Ability to use a computer and phone for extended periods of time

What We Offer:
TSS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

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