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Dispatch Scheduler Jobs (NOW HIRING)

Climate Pros LLC

Dispatch Coordinator

Honolulu, HI · On-site

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, always keep the customer database up to date and keep ...

Climate Pros

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Dispatch Coordinator

Huntingdon Valley, PA · On-site

$20 - $26/hr

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, always keep the customer database up to date and keep ...

Climate Pros

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Dispatch Coordinator

Mililani, HI · On-site

$20 - $26/hr

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, always keep the customer database up to date and keep ...

McLane Company

Coordinator, Dispatch

Hebron, KY · On-site

$21/hr

The Dispatch Coordinator position is responsible for Driver dispatch operations in the ... Schedule: 3rd Shift; Sunday night, 9:00pm-7:30am, and Wednesday, Thursday, and Friday night, 5:00pm ...

McLane Company

Coordinator, Dispatch

Forest Park, GA · On-site

Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify ...

McLane Company

Coordinator, Dispatch

Riverside, CA · On-site

$20.11 - $21.58/hr

Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify ...

Hurts Trucking and Demolition

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Dispatch Assistant

Columbus, OH · On-site

$18 - $27/hr

Key Responsibilities • Dispatch & Operations Coordination • Receive, enter, and process customer orders accurately and efficiently. • Schedule, dispatch, and monitor company-owned trucks and ...

JENSEN ENTERPRISES INC

Dispatch Coordinator

Fontana, CA · On-site

$24 - $28/hr

Coordinate and schedule daily deliveries and pickups. * Monitor delivery routes and drivers ... Update dispatch schedules and maintain accurate records in the dispatch management system.

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Cityside Networks LLC

Dispatch Coordinator

Irvine, CA

$26/hr

This role is responsible for managing daily scheduling operations, ensuring efficient technician routing, and supporting both field teams and customers. The Dispatch Coordinator plays a critical part ...

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Dispatch Scheduler information

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$12

$24

$37

How much do dispatch scheduler jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for dispatch scheduler in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

How does a Dispatch Scheduler typically coordinate with drivers and other team members during high-volume periods?

During high-volume periods, a Dispatch Scheduler relies on real-time communication tools and scheduling software to coordinate efficiently with drivers and support staff. They must prioritize urgent deliveries, adjust schedules dynamically, and quickly resolve any logistical issues that arise. Collaboration with customer service, warehouse, and operations teams is essential to ensure timely deliveries and maintain service quality. Strong organizational skills and adaptability are key for managing multiple tasks and keeping all parties informed.

What does a Dispatch Scheduler do?

A Dispatch Scheduler is responsible for coordinating the movement of vehicles, personnel, or shipments to ensure timely and efficient delivery of goods or services. They create and adjust schedules, communicate with drivers or field staff, and monitor progress to resolve any issues that arise during transit. Dispatch Schedulers play a crucial role in optimizing routes, minimizing delays, and maintaining clear communication between customers, drivers, and management. Their work helps companies maintain smooth operations and high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dispatch Scheduler, and why are they important?

To thrive as a Dispatch Scheduler, you need strong organizational skills, attention to detail, and a background in logistics or transportation management, often supported by a high school diploma or relevant certification. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills are crucial for efficiently coordinating schedules, ensuring timely deliveries, and maintaining smooth operations in dynamic environments.

What is the difference between Dispatch Scheduler vs Delivery Coordinator?

AspectDispatch SchedulerDelivery Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require logistics or scheduling certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentOffice setting, coordinating daily dispatch operationsOffice or field setting, managing delivery schedules and customer communication
Employer & Industry UsageLogistics, transportation, courier servicesDelivery services, courier companies, retail logistics
Common Search & Comparison IntentUnderstanding scheduling roles in dispatch operationsManaging delivery schedules and customer coordination

The Dispatch Scheduler primarily focuses on planning and coordinating the dispatch of vehicles and drivers within logistics or transportation companies. In contrast, the Delivery Coordinator handles scheduling deliveries, communicating with customers, and ensuring timely delivery. While both roles involve scheduling and coordination, the Dispatch Scheduler is more centered on internal dispatch operations, whereas the Delivery Coordinator emphasizes customer interaction and delivery management.

More about Dispatch Scheduler jobs
What job categories do people searching Dispatch Scheduler jobs look for? The top searched job categories for Dispatch Scheduler jobs are:
Dispatch Scheduler jobs near you

Dispatch Manager

Active Day Senior Care, Inc.

Columbia, SC • On-site

Full-time

Posted 10 days ago

Job description

**DAILY PAY AVAILABLE**
Active Day has an available opportunity for a Dispatch Manager to join our team.
APPLY TODAY!
Job Summary
The NEMT Dispatch Manager oversees the dispatch department for non-emergency medical transportation (NEMT) services. This role is responsible for managing dispatch staff, ensuring effective trip scheduling and real-time coordination, and maintaining high standards of on-time performance, customer service, and compliance. The Dispatch Manager works closely with drivers, operations leadership, brokers, and facilities to ensure safe and efficient transportation for all passengers.
Qualifications
  • High school diploma or GED required; some college or formal training in transportation, logistics, or healthcare preferred.
  • 3+ years of experience in dispatch, call center, NEMT, paratransit, or transportation operations required.
  • 1-2+ years of supervisory or lead experience in a dispatch or call center environment strongly preferred.
  • Experience with NEMT brokers, paratransit, or medical transportation contracts is a plus.
  • Strong leadership, team-building, and coaching skills.
  • Solid understanding of dispatch operations, trip scheduling, and routing principles.
  • Proficiency with dispatch/scheduling software, GPS tools, and standard office applications (Excel, Word, email).
  • Excellent communication skills (verbal and written) and a professional phone manner.
  • Strong problem-solving and decision-making abilities in a fast-paced, time-sensitive environment.
  • High attention to detail and accuracy in data entry, documentation, and reporting.
  • Customer-service focused and compassionate toward the needs of passengers and healthcare partners.
  • Calm, organized, and effective under pressure, especially during service disruptions or high call volume.
  • Reliable, ethical, and committed to safety, compliance, and quality service.
  • High call volume and real-time operational demands.
  • Ability to work a flexible scheduled: May require shift work, including early mornings, evenings, weekends, and holidays, as well as on-call support depending on operation size.
  • Ability to speak clearly and hear well enough to perform dispatch and supervisory duties.

Job Responsibilities
  • Oversee daily dispatch operations, including trip assignment, routing, and real-time monitoring.
  • Ensure trips are scheduled and dispatched in accordance with company policies, broker rules, and regulatory requirements.
  • Monitor live operations (late runs, no-shows, will-calls, add-ons) and direct dispatchers to make timely adjustments.
  • Develop and implement routing strategies to improve on-time performance and reduce deadhead, mileage, and wait times.
  • Hire, train, schedule, and supervise dispatchers and call-takers.
  • Provide daily direction, coaching, and support to dispatch staff.
  • Conduct regular performance evaluations and address performance or attendance issues as needed.
  • Promote a positive team environment focused on communication, accountability, and customer service.
  • Ensure dispatchers provide professional, courteous, and accurate information to drivers, passengers, facilities, and brokers.
  • Handle escalated calls and complex service issues that dispatchers cannot resolve.
  • Coordinate closely with Driver Management/Transportation Management on staffing, coverage, and service concerns.
  • Support clear communication between dispatch, drivers, and other departments (Maintenance, HR, Billing, etc.).
  • Ensure dispatch operations comply with HIPAA, ADA, DOT, state/local NEMT regulations, and broker guidelines.
  • Verify that special needs (wheelchair, stretcher, bariatric, escorts, oxygen, etc.) are correctly noted and accommodated in scheduling.
  • Support incident management by documenting and communicating service issues, accidents, or complaints to appropriate leadership.
  • Reinforce safety protocols with dispatch staff and drivers (e.g., no routing drivers into unsafe conditions, proper trip notes, etc.).
  • Oversee effective use of dispatch software, GPS/AVL, and communication systems (phones, radios, tablets/apps).
  • Identify and troubleshoot issues with systems and processes that affect dispatch performance.
  • Develop or refine standard operating procedures (SOPs) for scheduling, will-calls, cancellations, and same-day changes.
  • Participate in or lead projects to improve efficiency, service quality, and data accuracy.
  • Track and analyze key metrics such as on-time performance, call answer times, hold times, trip denials, and dispatch errors.
  • Provide regular reports and updates to Transportation Manager/Director of Operations.
  • Use data to identify trends, training needs, and opportunities for process changes.
  • Support contract and broker reporting requirements as needed.

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