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Dispatch Operations Manager Jobs in Towson, MD (NOW HIRING)

MV Transportation

Dispatch Supervisor

Baltimore, MD

$27.58/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

He/she will be responsible for ensuring the Dispatch department maintains effective daily ... Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to ...

Pinehurst Landscape Co.

Operation Manager

Glen Arm, MD · On-site

$10K - $500K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a detail-oriented and experienced Operations Manager to join our team and manage the ... Oversee morning dispatch of crews and loading of materials *Ensure accuracy of job costing ...

Pinehurst Landscape Co.

Operation Manager

Glen Arm, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a detail-oriented and experienced Operations Manager to join our team and manage the ... Oversee morning dispatch of crews and loading of materials *Ensure accuracy of job costing ...

Quick Servant Co Inc

Service Dispatch Coordinator

Columbia, MD · On-site

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monitor fleet performance and manage logistics for efficient operations. * Maintain accurate records of dispatch activities and service requests. * Collaborate with team members to improve dispatch ...

Ward Trucking, LLC

Operations Supervisor

Halethorpe, MD · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management. * Effectively use Computerized Dispatch System, prepare routes and dispatch local P & D drivers. Ensure all freight is out for delivery according to service standards and customer ...

Moran Towing Corporation

Dispatcher

Baltimore, MD · On-site

$55K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Dispatcher is responsible for managing and supporting Moran's port operations. The Dispatcher uses discretion and independent judgment to represent Moran regarding port operational matters, and ...

SSA Marine

Operations Labor Manager

Baltimore, MD · On-site

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe ... Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching ...

SSA Marine

Operations Labor Manager

Baltimore, MD · On-site

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe ... Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching ...

New

UASA

Dispatch Associate

Baltimore, MD · On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running ... manager will follow up with you! Compensation: $26.00 - $29.00 per hour At Landers Appliance, a ...

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Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Towson, MD

Dispatch Operations Manager information

See Towson, MD salary details

$28.7K

$60.2K

$99.2K

How much do dispatch operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for dispatch operations manager in Towson, MD is $60,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in Towson, MD?

For Dispatch Operations Manager jobs in Towson, MD, the most frequently searched job titles are:

What cities near Towson, MD are hiring for Dispatch Operations Manager jobs?

Cities near Towson, MD with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatch Supervisor

MV Transportation

Baltimore, MD

$27.58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

79th of 98 rated public transport

Job description

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MV Transportation is seeking a Dispatch Supervisorto supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity;demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills. 

Job Responsibilities: 

  • Manages and coordinates technical workforce job completion. 
  • Customer complaint resolution. 
  • Obtain daily service disruptions in Excel Workbook. 
  • Oversee improvement in customer satisfaction and dispatch satisfaction. 
  • Maintain a professional demeanor and appearance. 
  • Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management. 
  • Provide subordinate coaching and assistance when required. 
  • Communicate with Management as needed to maximize efficiencies and resolve issues. 
  • Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. 
  • Interviews applicants; Handles employee grievances and complaints. 
  • Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner. 
  • Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized. 
  • Fill in as a Dispatcher when required. 
  • Recommend promotions. 
  • Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance. 

What’s in it for YOU:

  • Starting pay is $27.58 an hour
  • Full Benefits: Medical, Vision, Dental, Life, Medical HSA, Prescription, Telemedicine, EAP, Supplementals (STD, LTD, FSA, AD&D, etc.) and 401K plan
  • Paid Vacation and Sick Leave (accrued)
  • (7) Paid Holidays
  • Corporate partner discount program
  • Career advancement through a national company

Talent Requirements:  

  • Ability to manage multiple projects while managing 7 day/week operations. 
  • At least three (3) to five (5) years successful supervisory experience preferred. 
  • Ability to effectively lead a diverse group of individuals to successfully achieve the goals of theDispatch Department. 
  • Ability to learn and demonstrate efficiency in the use of Trapeze. 
  • Strong customer service skills. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment.  

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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