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Dispatch Operations Manager Jobs in Joliet, IL (NOW HIRING)

A-Perfect Climate

HVAC Operations Manager

Addison, IL · On-site

$90K - $130K/yr

The Operations Manager will oversee scheduling, dispatching, purchasing, inventory management, installer development, customer communication, quality control, and department profitability. Key ...

MARS Solutions Group

Operations Specialist

Chicago, IL · On-site

Familiarity with work order management, dispatch systems, scheduling software, or permit processing. Experience with customer service in an operational or field support environment. Knowledge of ...

Sunrise Transportation

Dispatcher

Bellwood, IL · On-site

$25 - $30/hr

Operations Location: Bellwood, Illinois Reports To: Branch Manager / Assistant Branch Manager FLSA ... This position coordinates daily dispatch operations while serving as a key communication link ...

Sunrise Transportation

Dispatcher

Bellwood, IL

$25 - $30/hr

Operations Location: Bellwood, Illinois Reports To: Branch Manager / Assistant Branch Manager FLSA ... This position coordinates daily dispatch operations while serving as a key communication link ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Joliet, IL

Dispatch Operations Manager information

See Joliet, IL salary details

$29.8K

$62.4K

$102.8K

How much do dispatch operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for dispatch operations manager in Joliet, IL is $62,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Joliet, IL?

For Dispatch Operations Manager jobs in Joliet, IL, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Joliet, IL look for?

The top searched job categories for Dispatch Operations Manager jobs in Joliet, IL are:

What cities near Joliet, IL are hiring for Dispatch Operations Manager jobs?

Cities near Joliet, IL with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

HVAC Operations Manager

A-Perfect Climate Heating & Cooling

Addison, IL • On-site

$90K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Oversee and manage installation schedules, dispatching, and crew readiness to ensure efficient project execution.

  • Lead, motivate, and develop installation teams through meetings, coaching, and performance reviews.

  • Coordinate permits, inspections, subcontractors, and project timelines to ensure smooth installation operations.

Job description

Benefits:
  • 401(k) matching
  • Company car
  • Company parties
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance

Operations Manager – A-Perfect Climate Inc. | Addison, IL
At A-Perfect Climate Inc., we believe companies are built by people. We are a growing HVAC company focused on delivering an elite customer experience while building a team culture centered around accountability, professionalism, pride, and long-term growth. We are looking for a driven Operations Manager who can lead our installation department and help continue scaling our operations.
This role is for a leader who can create structure, solve problems quickly, motivate teams, and keep operations moving efficiently every day. The Operations Manager will oversee scheduling, dispatching, purchasing, inventory management, installer development, customer communication, quality control, and department profitability.
Key Responsibilities:
• Lead and motivate installation teams while promoting a positive, accountable culture
 • Conduct meetings, coaching, and performance reviews
 • Assist with hiring, onboarding, training, and disciplinary actions
 • Manage installation schedules and crew dispatching
 • Ensure jobs are properly staged and crews are prepared daily
 • Coordinate permits, inspections, subcontractors, and project timelines
 • Maintain strong communication between sales, service, warehouse, and office teams
 • Communicate clearly with customers regarding schedules and project updates
 • Resolve customer concerns professionally and efficiently
 • Monitor workmanship quality and maintain high customer satisfaction standards
 • Help manage labor budgets, profitability, and department performance metrics
 • Track warranty expenses, callbacks, and operational efficiency
 • Review installer performance, production numbers, and job costing
 • Oversee inventory purchasing and warehouse organization
 • Coordinate company fleet maintenance and operational readiness
 • Manage and oversee both residential and commercial HVAC installation operations
 • Ability to quote residential and commercial HVAC projects accurately and professionally
 • Assist with sales opportunities by building customer relationships, identifying customer needs, and helping close projects
 • Work closely with the sales team to ensure smooth project turnover and customer satisfaction
 • Support business growth by identifying operational improvements and revenue opportunities
Required Qualifications:
• Strong leadership and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Organized, detail-oriented, and solution-focused mindset
• Financial and operational understanding
• Strong accountability and follow-through
• 5+ years of HVAC industry experience
• Installation management or field leadership experience
• Experience managing operational budgets and teams
• Knowledge of dispatching, scheduling, and warehouse operations
We are looking for someone who leads from the front, communicates clearly, builds strong teams, and thrives under pressure. This is an excellent opportunity for motivated team leader who wants to grow with a fast-moving company.
Compensation & Benefits
  • Flexible scheduling to accommodate work-life balance. 
  • Competitive compensation with career advancement opportunities. 
  • Medical insurance coverage, with the employer contributing up to 75% of the cost through BlueCross/BlueShield. 
  • Dental insurance coverage, with the employer contributing up to 75% of the cost through BlueCross/BlueShield. 
  • Vision insurance coverage, with the employer contributing up to 75% of the cost through BlueCross/BlueShield. 
  • 401(k) plan with up to a 4% company match.
  • 7 paid holidays annually and paid vacation time for eligible employees. 
  • Company-provided take-home vehicle, iPad, and uniform. 
  • Paid training and professional development opportunities. 
  • Employee Discount Program. 
  • Weekly Paychecks. 

Apply TodayIf you are ready to lead, grow, and make a real impact, we want to hear from you.
Join a company that values:
Leadership. Accountability. Growth. Excellence.

Apply now and help us build something GREAT.
BF-I-0C