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Dispatch Operations Manager Jobs in Gratis, OH (NOW HIRING)

McAfee Heating and Air Conditioning

Dispatcher

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Dispatchers are the heartbeat of our service operation. In this role, you'll coordinate ... Act as the main point of contact for field teams, customers, and management. * Problem-solving:

McAfee Heating and Air Conditioning

Dispatcher

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Dispatchers are the heartbeat of our service operation. In this role, you'll coordinate ... Act as the main point of contact for field teams, customers, and management. * Problem-solving:

Aeroseal

Regional Vice President Operations

Miamisburg, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience managing multi-state operations , including distributed field teams and regional leadership structures. * Strong background in field execution at scale , including scheduling, dispatch ...

AeroBarrier

Regional Vice President Operations

Miamisburg, OH · On-site

$180 - $260/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience managing multi-state operations , including distributed field teams and regional leadership structures. * Strong background in field execution at scale , including scheduling, dispatch ...

Aeroseal

Regional Vice President Operations

Miamisburg, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience managing multi-state operations , including distributed field teams and regional leadership structures. * Strong background in field execution at scale , including scheduling, dispatch ...

Aeroseal

Regional Vice President Operations

Miamisburg, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience managing multi-state operations , including distributed field teams and regional leadership structures. * Strong background in field execution at scale , including scheduling, dispatch ...

MECHANICAL SERVICES & DESIGN INC

SERVICE PLUMBER

Dayton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain consistent verbal and written communication with MSD team members, dispatch, operations ... self-management , flexibility , teamwork , and a commitment to quality workmanship . Benefits:

Logan A/C & Heat Services

Dispatcher - Mid Shift

Dayton, OH · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join a team where your scheduling skills keep operations running smoothly and help deliver ... Maintain accurate scheduling and dispatch records using dispatch software and CRM systems * Support ...

Logan AC and Heat Services

Dispatcher - Mid Shift

Dayton, OH · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join a team where your scheduling skills keep operations running smoothly and help deliver ... Maintain accurate scheduling and dispatch records using dispatch software and CRM systems * Support ...

Logan A/C & Heat Services

Dispatcher - Mid Shift

Dayton, OH · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join a team where your scheduling skills keep operations running smoothly and help deliver ... Maintain accurate scheduling and dispatch records using dispatch software and CRM systems * Support ...

Dayton Freight

Linehaul Dispatcher

Dayton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments

Dayton Freight

Linehaul Dispatcher

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments

Carter Logistics LLC

2nd Shift Dispatcher

Vandalia, OH · On-site

$18 - $19.50/hr

Operations Job Status: Full-Time Reports to: Shift Supervisor POSITION SUMMARY The Dispatcher ... Dispatch drivers to and from facility while managing driver routes. * Communicate effectively with ...

Carter Logistics LLC

2nd Shift Dispatcher

Vandalia, OH · On-site

$18 - $19.50/hr

Operations Job Status: Full-Time Reports to: Shift Supervisor POSITION SUMMARY The Dispatcher ... Dispatch drivers to and from facility while managing driver routes. * Communicate effectively with ...

Dayton Freight

Transportation Dispatcher

Dayton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments

Dayton Freight

Transportation Dispatcher

Dayton, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments

Dayton Freight

Transportation Dispatcher

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the operation * Process phone calls from Drivers and Service Centers in a professional and timely manner * Understand dispatch management software to execute the planning of Driver assignments

Compass Group

DISPATCHER

Richmond, IN · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... accurate dispatch and management of customer transportation requests. Essential Duties and ... operations. * Ensures requests have been addressed in an efficient, timely manner according to ...

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Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Gratis, OH

Dispatch Operations Manager information

See Gratis, OH salary details

$27.3K

$57.2K

$94.1K

How much do dispatch operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for dispatch operations manager in Gratis, OH is $57,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in Gratis, OH?

For Dispatch Operations Manager jobs in Gratis, OH, the most frequently searched job titles are:

What cities near Gratis, OH are hiring for Dispatch Operations Manager jobs?

Cities near Gratis, OH with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatcher

McAfee Heating and Air Conditioning

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Job Overview:

Join McAfee Plumbing, Heating, and Cooling as a Dispatcher and play a crucial role in ensuring our customer's homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team. Our Dispatchers are the heartbeat of our service operation. In this role, you'll coordinate technicians in the field, support customers when they need us most, and ensure every service appointment runs as smoothly and efficiently as possible. Your ability to communicate, adapt, and make quick decisions will directly impact customer satisfaction and team success.

Key Responsibilities:

  • Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians.
  • Communication Point: Act as the main point of contact for field teams, customers, and management.
  • Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
  • Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations.
  • Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents.
  • Priority Response: Coordinate priority response efforts when necessary.
  • Resource Allocation: Ensure efficient allocation of resources to meet operational demands.
  • Collaboration: Work closely with other departments to streamline processes and improve service delivery.

Qualifications:

  • 2+ years experience call center experience along with; 2+ years of dispatch experience highly preferred
  • HVAC, Plumbing, Electrical, or other service-based industry experience is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in basic computer applications and call center software. Service Titan experience is a plus.

Benefits:

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: PTO and paid holidays
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Work Environment: 

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.

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