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Dispatch Operations Manager Jobs in Jackson, OH (NOW HIRING)

wm

CDL Truck Driver - Residential

Chillicothe, OH · On-site

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Works under the supervision of the Manager Emergency & Communication Operations. The Operator/Dispatcher must determine the nature and location of calls requesting medical, public safety, fire ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Works under the supervision of the Manager Emergency & Communication Operations. The Operator/Dispatcher must determine the nature and location of calls requesting medical, public safety, fire ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Works under the supervision of the Manager Emergency & Communication Operations. The Operator/Dispatcher must determine the nature and location of calls requesting medical, public safety, fire ...

CRH

Plant Manager

Athens, OH · On-site

... dispatch loading operations. Key Responsibilities (Essential Duties and Functions) The duties and ... Manage plant inventory, including daily, weekly, and monthly reporting. * Ability to understand ...

CRH

Plant Manager

Athens, OH

... dispatch loading operations. Key Responsibilities (Essential Duties and Functions) The duties and ... Manage plant inventory, including daily, weekly, and monthly reporting. * Ability to understand ...

Gopuff

Operations Associate, Athens, #1570

Athens, OH

$12.70/hr

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Gopuff

Operations Associate, Athens, #1570

Athens, OH · On-site

$12.70/hr

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Gopuff

Operations Associate, Athens, #1570

Athens, OH

$12.70/hr

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Roadrunner

CDL A Team Drivers - 1099

Chillicothe, OH

$8.0K - $12K/wk

No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so ... that team operations deliver. * You choose when and where. No forced dispatch means you're in ...

Roadrunner

CDL A Team Drivers - 1099

Athens, OH · On-site

$8.0K - $12K/wk

No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so ... that team operations deliver. * You choose when and where. No forced dispatch means you're in ...

Roadrunner

CDL A Team Drivers - 1099

Athens, OH

$8.0K - $12K/wk

No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so ... that team operations deliver. * You choose when and where. No forced dispatch means you're in ...

Roadrunner

CDL A Team Drivers - 1099

Chillicothe, OH · On-site

$8.0K - $12K/wk

No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so ... that team operations deliver. * You choose when and where. No forced dispatch means you're in ...

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Showing results 1-20

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Jackson, OH

Dispatch Operations Manager information

See Jackson, OH salary details

$23.4K

$49.1K

$80.8K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Jackson, OH is $49,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $55,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What cities near Jackson, OH are hiring for Dispatch Operations Manager jobs? Cities near Jackson, OH with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

HVAC Customer Service Representative

Accurate Mechanical Inc

Chillicothe, OH • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

About the Role:

The Residential HVAC Customer Service Representative (CSR) plays a pivotal role in ensuring exceptional customer experiences within the residential HVAC sector of the construction industry. This position is responsible for managing customer inquiries, scheduling HVAC equipment installations and maintenance, and coordinating dispatch operations to optimize service efficiency. The CSR acts as the primary liaison between customers and field technicians, ensuring clear communication and timely resolution of service requests. By providing expert guidance and support, the CSR helps maintain high customer satisfaction and fosters long-term client relationships. Ultimately, this role contributes significantly to the operational success and reputation of the company by delivering reliable and professional customer service.

Minimum Qualifications:

  • High school diploma or equivalent.
  • 1-year proven experience in customer service roles, preferably within the HVAC or construction industry.
  • Basic knowledge of HVAC equipment and installation processes.
  • Strong organizational skills with the ability to manage multiple tasks and dispatch schedules simultaneously.
  • Proficiency in using dispatching software and customer relationship management (CRM) tools.

Preferred Qualifications:

  • Certification or training related to HVAC systems or construction industry standards.
  • Experience with advanced dispatching systems and inventory management.
  • Excellent communication skills with a focus on conflict resolution and customer satisfaction.
  • Familiarity with local building codes and safety regulations related to HVAC installation.
  • Bilingual abilities to support diverse customer populations.

Responsibilities:

  • Respond promptly and professionally to customer inquiries regarding HVAC equipment and installation services.
  • Schedule and dispatch HVAC technicians to residential job sites, ensuring efficient allocation of resources and timely service delivery.
  • Maintain accurate records of customer interactions, service requests, and dispatch activities using company software systems.
  • Collaborate with field technicians and management to resolve any service issues or delays, keeping customers informed throughout the process.
  • Provide detailed information to customers about HVAC products, installation procedures, and maintenance recommendations to support informed decision-making.

Skills:

The required skills such as HVAC or Plumbing equipment knowledge and installation understanding enable the CSR to accurately address customer questions and coordinate technical services effectively. Dispatching skills are critical for managing technician schedules and ensuring timely service delivery, which directly impacts customer satisfaction. Providing great customer service involves active listening, empathy, and clear communication to build trust and resolve issues efficiently. Preferred skills like advanced dispatching and familiarity with industry regulations enhance the CSR's ability to optimize operations and maintain compliance. Together, these skills ensure the CSR can support both customers and field teams, contributing to smooth workflows and positive service outcomes.

Benefits:

  • PTO Per Company Policy
  • 6 paid holidays
  • 401(K) plan, including company match
  • Health, Dental, Vision, STD Life Insurance
  • 125 Plan

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin, veteran or disability.

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