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Dispatch Operations Manager Jobs in Canton, OH (NOW HIRING)

Delta V Management, LLC

Dispatcher

Hartville, OH · On-site

$55K - $65K/yr

Operations Reports To: Dispatch Manager Job Summary: We are seeking an experienced and organized Non-Emergency Medical Transportation (NEMT) Dispatcher to join our dispatch organization. In this role ...

Revere Transportation

Operations Manager

Norton, OH · On-site

TITLE: Operations Manager REPORTS TO: VP Operations JOB PURPOSE: Manage Revere's Operations ... Dispatch drivers in a professional and timely manner. * Meet or exceed service requirements of ...

TWO MEN AND A TRUCK®

Operations Manager

Canton, OH

$50K/yr

Operations Manager It's time to make your move. Drive your career forward with  TWO MEN AND A ... Supervise and dispatch move teams daily, coordinate employee scheduling and truck assignments.

Dayton Freight

Dispatch Assistant (Part Time)

Kent, OH · On-site

$15.25 - $20/hr

Modern facilities Part-Time Position Monday - Friday, 5AM - 10AM Dispatch Assistants are ... Assisting the Service Center Manager, Operations Manager and/or Supervisors * Providing assistance ...

Dayton Freight

Dispatch Assistant (Part Time)

Kent, OH · On-site

$15.25 - $20/hr

Assisting the Service Center Manager, Operations Manager and/or Supervisors * Providing assistance ... Modern facilities Part-Time Position Monday - Friday, 5AM - 10AM Start Time Dispatch, Dispatching ...

Dayton Freight

Dispatch Assistant (Part Time)

Kent, OH · On-site

$15.25 - $20/hr

Assisting the Service Center Manager, Operations Manager and/or Supervisors * Providing assistance ... Modern facilities Part-Time Position Monday - Friday, 5AM - 10AM Start Time Dispatch, Dispatching ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Canton, OH

Dispatch Operations Manager information

See Canton, OH salary details

$28K

$58.8K

$96.7K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Canton, OH is $58,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Canton, OH? For Dispatch Operations Manager jobs in Canton, OH, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Canton, OH look for? The top searched job categories for Dispatch Operations Manager jobs in Canton, OH are:
What cities near Canton, OH are hiring for Dispatch Operations Manager jobs? Cities near Canton, OH with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Dispatcher

Delta V Management, LLC

Hartville, OH • On-site

$55K - $65K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description


Job Title: Dispatch – Non-Emergency Medical Transportation (NEMT) (Full-Time, On-Site)

Pay: $55,000-$65,000 (Negotiable Based on Experience)
Location: Canton, OH, On-Site
Department: Operations
Reports To: Dispatch Manager

Job Summary:

We are seeking an experienced and organized Non-Emergency Medical Transportation (NEMT) Dispatcher to join our dispatch organization. In this role, you will be responsible for managing the driving team, ensuring timely and efficient transportation for clients to and from medical appointments. You will work closely with drivers, broker providers, and clients to guarantee exceptional service delivery while maintaining compliance with industry regulations.


Key Responsibilities:

  • Dispatch Operations Management: Oversee the day-to-day dispatch operations, ensuring vehicles are assigned efficiently, schedules are met, and client transport is safe, reliable, and punctual.
  • Coordination with Drivers: Ensure drivers are well-informed about their routes, client needs, and any special requirements (e.g., wheelchair access, oxygen). Monitor driver performance and compliance with safety standards.
  • Scheduling & Routing: Develop and maintain daily transportation schedules for clients. Optimize routes to minimize delays, reduce costs, and enhance service delivery.
  • Customer Service & Problem Resolution: Provide documentation related to client inquiries, resolve issues related to transportation, and provide data/documentation regarding/relating to client complaints or concerns in a timely and professional manner.
  • Compliance & Safety: Ensure all transportation services comply with relevant local, state, and federal regulations, including client privacy (HIPAA), vehicle safety, and proper documentation.
  • Data Management & Reporting: Track and report transportation data, including on-time performance, vehicle utilization, and incident reports.
  • Technology & Software Management: Utilize transportation management software to schedule, track, and manage all transportation activities.


Skills and Qualifications:

  • 1-3 years previous Dispatch or Logistics Experience, REQUIRED
  • Previous experience in NEMT or Healthcare Transportation, preferred.
  • Strong Organizational & Time Management Skills: Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Problem-Solving & Decision-Making: Ability to resolve issues quickly and efficiently while maintaining a focus on customer satisfaction.
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with drivers, clients, healthcare providers, and other stakeholders.
  • Knowledge of Local Area & Routes: Familiarity with local roads, traffic patterns, and efficient route planning.
  • Proficiency with Technology: Experience with dispatching software and Microsoft Office Suite (Excel, Word, etc.).
  • Knowledge of NEMT Regulations: Familiarity with regulations regarding client transport and vehicle maintenance.
  • Ability to Handle Stress: Capable of working under pressure and maintaining a calm, professional demeanor in challenging situations.
  • Valid Driver’s License (required).


Working Conditions:

  • Full-time position; may require working some holidays
  • 45 hours per week
  • Working 1 Saturday each month


Why Work With Us?

  • Competitive salary and benefits package, including health insurance, paid time off, and retirement plans.
  • Opportunity to make a difference by ensuring timely, reliable transportation for clients in need.
  • Supportive and collaborative work culture.
  • Career growth opportunities within a dynamic and expanding company.


If you are a proactive, organized, and experienced transportation manager with a passion for client care, we invite you to apply for the Dispatcher – Non-Emergency Medical Transportation (NEMT) position with ReliaRide Medical Transportation!

Apply