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Dispatch Operations Manager Jobs in Canton, OH (NOW HIRING)

Kimble

Senior Route Manager

Dover, OH · On-site

Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly ... Proven experience in route management, logistics, transportation, field operations, or a related ...

UGI

Routing and Dispatch Coordinator

Canton, OH

$32.30/hr

... operations analysis, routing, logistics, technician scheduling, and/or dispatch * Multi-location routing and scheduling experience preferred; Propane experience a plus; Supervisor or management ...

wm

CDL Truck Driver - Commercial FEL

Canton, OH · On-site

$1.1K - $1.4K/wk

Notifies Operations Manager or Dispatch of service interruptions, including blocked containers, closed lots, streets, alleyways or potential safety hazards. * Communicates customer requests to ...

wm

CDL Truck Driver - Commercial

Canton, OH · On-site

Notifies Operations Manager or Dispatch of service interruptions, including blocked containers, closed lots, streets, alleyways or potential safety hazards. * Communicates customer requests to ...

Regional World Services

Dispatcher

Canton, OH · On-site

$41K/yr

... operations. Qualifications * Ability to coordinate schedules, routes, and assignments using dispatch or scheduling software and basic computer applications. * Strong communication skills to interact ...

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Dispatch Operations Manager information

See Canton, OH salary details

$28K

$58.8K

$96.7K

How much do dispatch operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for dispatch operations manager in Canton, OH is $58,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Canton, OH?

For Dispatch Operations Manager jobs in Canton, OH, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Canton, OH look for?

The top searched job categories for Dispatch Operations Manager jobs in Canton, OH are:

What cities near Canton, OH are hiring for Dispatch Operations Manager jobs?

Cities near Canton, OH with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Senior Route Manager

Kimble

Dover, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Oversee daily route planning, scheduling, and execution to support on-time service delivery.

  • Monitor route performance and identify opportunities to improve efficiency, productivity, and cost control.

  • Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly and effectively.

Kimble Companies rating

5.2

Company rating: 5.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

83rd of 92 rated recycling and waste

Job description

We are seeking an experienced and highly organized professional to lead route operations, support field teams, and ensure efficient service delivery across assigned territories. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving operational challenges, and is committed to delivering a positive customer experience.

Responsibilities
  • Oversee daily route planning, scheduling, and execution to support on-time service delivery.
  • Monitor route performance and identify opportunities to improve efficiency, productivity, and cost control.
  • Coordinate with drivers, dispatch, operations, and customer support teams to resolve issues quickly and effectively.
  • Review route data, service trends, and operational metrics to support informed decision-making.
  • Ensure compliance with company policies, safety standards, and applicable transportation regulations.
  • Support onboarding, coaching, and performance development for route personnel.
  • Respond to service escalations and work to maintain strong customer relationships.
  • Collaborate with leadership to implement process improvements and operational best practices.
  • Assist with route optimization, territory balancing, and resource planning.
  • Maintain accurate records, reports, and communication related to route activity and service outcomes.
Qualifications
  • Proven experience in route management, logistics, transportation, field operations, or a related operational leadership role.
  • Strong organizational and problem-solving skills with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills, with the ability to work effectively across teams.
  • Experience using route planning, dispatch, CRM, or other operational software tools.
  • Ability to analyze performance data and use insights to improve service and efficiency.
  • Knowledge of safety practices, compliance requirements, and customer service standards.
  • Demonstrated ability to lead, coach, and support team members in a collaborative environment.
  • Flexibility to respond to operational needs, service issues, and changing priorities.
Preferred Qualifications
  • Prior experience in a senior-level route, fleet, or logistics leadership position in the Waste Industry.
  • Experience with route optimization tools and performance reporting systems.
  • Familiarity with large-scale service operations.
  • Working knowledge of transportation regulations and safety compliance practices.
What We Offer
  • 401(k) retirement plan with match
  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Employee assistance program (EAP)
  • Health care and dependent care spending accounts (FSA)
  • Life insurance and accidental death & dismemberment insurance.
  • Paid time off
  • Referral program
  • Employee Discount Program

We are committed to creating an inclusive workplace where all team members can contribute, grow, and succeed. If you are motivated by operational excellence and enjoy leading service-focused teams, we encourage you to apply.

This Employer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, genetic information, age, marital status, military/veteran status, sexual orientation, non-job related disability, or any other status protected by law.


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