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Dispatch Operations Manager Jobs in Baltimore, MD

FedEx Freight, Inc.

Mgr-Operations

Curtis Bay, MD · On-site

Communicate with dispatch at various terminals and with dock employees to coordinate the movement ... Communicate with Account Manager(s) to ensure customers' and company's needs are met * Identify ...

New

FedEx Freight, Inc.

Mgr-Operations

Curtis Bay, MD · On-site

Communicate with dispatch at various terminals and with dock employees to coordinate the movement ... Communicate with Account Manager(s) to ensure customers' and company's needs are met * Identify ...

New

Forward Air

Operations Supervisor

Glen Burnie, MD · On-site

$72K/yr

Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows. * Coordinate and ...

New

SSA Marine

Operations Labor Manager

Baltimore, MD · On-site

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe ... Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching ...

SSA Marine

Operations Labor Manager

Baltimore, MD

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe ... Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching ...

UASA

Dispatch Associate

Baltimore, MD · On-site

$26 - $29/hr

As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running ... manager will follow up with you! Compensation: $26.00 - $29.00 per hour At Landers Appliance, a ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Baltimore, MD

Dispatch Operations Manager information

See Baltimore, MD salary details

$29.8K

$62.5K

$102.8K

How much do dispatch operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for dispatch operations manager in Baltimore, MD is $62,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in Baltimore, MD?

For Dispatch Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Baltimore, MD look for?

The top searched job categories for Dispatch Operations Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Dispatch Operations Manager jobs?

Cities near Baltimore, MD with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatch Administrator / Office Supervisor

The Mayberry Group Inc

Brooklyn, MD • On-site

$18 - $22/hr

Full-time

PTO

Re-posted 26 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities 
Job Summary
We are seeking a professional and skilled Dispatcher / office supervisor to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Other task will include overseeing daily operations within office. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities 
  • Receive inbound emergency and non-emergency calls 
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of the response team
  • Oversee daily operations within office
Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position- HEAVY FOCUS ON LARGE TRUCK DISPATCH EXPERIENCE BUT ALL FORMS ARE ACCEPTABLE
  • Excellent typing and data entry skills 
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Highly computer proficient- at any time will be working in multiple software programs
  • Microsoft Office Applications Saavy