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Federal Dispatch Jobs in Baltimore, MD (NOW HIRING)

Keystone Freight Corp.

Dispatch Manager

Jessup, MD · On-site

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring ... federal employment laws. For further information, please review the Know Your Rights notice from ...

MV Transportation

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch ... federal, state or local laws, regulations or ordinances. The information collected by this ...

Sunbelt Rentals, Inc.

Dispatcher

Jessup, MD · On-site

$64K - $89K/yr

... Federal Motor Carrier Safety Regulations Knowledge/Skills/Abilities you may rely on: • Customer Service & dispatch training a plus • Working knowledge of the delivery area. • Able to ...

Sunbelt Rentals

Dispatcher

Jessup, MD · On-site

$64K - $89K/yr

Experience in role applying knowledge of the DOT Federal Motor Carrier Safety Regulations Knowledge/Skills/Abilities you may rely on: * Customer Service & dispatch training a plus * Working knowledge ...

Transdev

BACO DISPATCHER - WICOMICO

Baltimore, MD · On-site

... dispatch environment. * Data entry experience and a general knowledge of windows-based computer ... Transdev complies with federal and state disability laws and makes reasonable accommodations for ...

Transdev

BACO DISPATCHER - WICOMICO

Baltimore, MD · On-site

... dispatch environment. * Data entry experience and a general knowledge of windows-based computer ... Transdev complies with federal and state disability laws and makes reasonable accommodations for ...

New

Sunbelt Rentals

Dispatcher

Jessup, MD · On-site

$64K - $89K/yr

... Federal Motor Carrier Safety RegulationsKnowledge/Skills/Abilities you may rely on: Customer Service & dispatch training a plus Working knowledge of the delivery area. Able to effectively ...

Sunbelt Rentals

Dispatcher

Jessup, MD · On-site

$64K - $89K/yr

... Federal Motor Carrier Safety RegulationsKnowledge/Skills/Abilities you may rely on: Customer Service & dispatch training a plus Working knowledge of the delivery area. Able to effectively ...

Academy Bus

Dispatcher

Baltimore, MD · On-site

$22/hr

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... federal employment laws. For further information, please review the Know Your Rights notice from ...

CoachUSA

Dispatcher/Bus Backer

Hanover, MD · On-site

$19 - $21/hr

Dispatcher/Bus Backer Full-Time Location: Washington, DC (Union Station) Compensation: $19-21 ... In compliance with Federal and State equal employment opportunity laws, qualified applicants are ...

Coach USA

Dispatcher/Bus Backer

Hanover, MD · On-site

$19 - $21/hr

Dispatcher/Bus Backer Full-Time Location: Washington, DC (Union Station) Compensation: $19-21 ... In compliance with Federal and State equal employment opportunity laws, qualified applicants are ...

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All JobsFederal Dispatch JobsFederal Dispatch Jobs in Baltimore, MD

Federal Dispatch information

See Baltimore, MD salary details

$29.8K

$62.5K

$102.8K

How much do federal dispatch jobs pay per year?

As of Sep 4, 2026, the average yearly pay for federal dispatch in Baltimore, MD is $62,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a federal dispatcher?

Federal Dispatchers are professionals who manage and coordinate emergency communications for federal agencies, such as the FBI, U.S. Marshals, or federal emergency services. They are responsible for receiving, evaluating, and prioritizing emergency and non-emergency calls, dispatching appropriate personnel, and maintaining accurate records. These dispatchers play a crucial role in ensuring public safety and efficient response times during incidents that involve federal jurisdiction. They must be able to work under pressure, communicate clearly, and use specialized software and radio systems.

What are the key skills and qualifications needed to thrive as a federal dispatcher?

To thrive as a Federal Dispatcher, you need excellent situational awareness, multitasking abilities, and a strong understanding of emergency response protocols, often supported by specialized training or certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and federal security procedures is typically required. Outstanding communication skills, composure under pressure, and problem-solving abilities make someone stand out in this role. These skills and qualities are crucial for ensuring rapid, accurate response coordination and the safety of both field personnel and the public.

What are some common challenges faced by federal dispatchers, and how can new hires prepare for them?

Federal Dispatchers often encounter high-pressure situations where quick decision-making and clear communication are essential. New hires may find it challenging to manage multiple emergencies simultaneously while maintaining composure and accuracy. Familiarizing yourself with emergency protocols, practicing multitasking, and developing strong listening skills can help you adapt to the fast-paced environment. Peer support and ongoing training are also valuable resources for building confidence and competence in this critical role.

What is the difference between Federal Dispatch vs Federal Dispatcher?

AspectFederal DispatchFederal Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications in emergency communication may be preferredSame as Federal Dispatch, often requiring similar certifications
Work EnvironmentEmergency call centers, government agencies, transportation hubsEmergency response centers, government agencies, transportation sectors
Employer & IndustryFederal government agencies, transportation, emergency servicesFederal agencies, transportation, emergency response
Search & Comparison IntentPeople comparing roles in emergency communication within federal agenciesSimilar roles in federal emergency dispatching and communication

Federal Dispatch and Federal Dispatcher roles are often used interchangeably, both involving emergency communication within federal agencies. They typically require similar credentials and work in comparable environments such as emergency call centers. The main difference lies in terminology preference, but both roles serve the purpose of coordinating emergency responses at the federal level.

Is it hard to get hired as a federal dispatch?

Getting hired as a federal dispatch typically requires relevant experience in emergency communication or dispatching, along with passing background checks and sometimes obtaining certifications. The hiring process can be competitive, and candidates should demonstrate strong communication skills and the ability to handle high-pressure situations.

What is the easiest federal dispatch to get?

Federal dispatch roles typically refer to positions involving emergency response or logistics coordination within federal agencies. The easiest to obtain often depend on the applicant's qualifications, but entry-level positions such as administrative or support roles may have lower experience requirements and open hiring processes. Certifications like basic security or safety training can also facilitate entry into certain federal dispatch jobs.

What are popular job titles related to Federal Dispatch jobs in Baltimore, MD?

For Federal Dispatch jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Federal Dispatch jobs in Baltimore, MD look for?

The top searched job categories for Federal Dispatch jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Federal Dispatch jobs?

Cities near Baltimore, MD with the most Federal Dispatch job openings:

Federal Dispatch jobs near you
Infographic showing various Federal Dispatch job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,488 per year, or $30 per hour.

Dispatch Manager

Keystone Freight Corp.

Jessup, MD • On-site

Full-time

Posted 18 days ago

Job description

Company Overview:
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across assigned accounts. This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service performance.
Duties and responsibilities:
  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries
  • Participate in customer weekly/daily calls regarding performance and planning
  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved
  • Support driver hiring and start up initiatives by interviewing and processing drivers
  • Evaluate driver pools and driver capabilities for busy season/special projects
  • Manage equipment utilization of tractors and trailers assigned to fleet
  • Complete daily payroll responsibilities through UKG
  • Match driver candidates for capabilities that match service needs
  • Work through application questions and concerns
  • Coordinate Recruiting and Safety departments processing of applications
  • Review Problems from internal & external customers and resolve
  • Work with tools and infrastructure items like
    • SkyBitz, Platform Science, LYTX Drivecam, As400 reporting
  • Coach drivers on performance and safety related items
  • Review terminal performance and report out in weekly internal KPI meetings
  • Customer portals and online platforms i.e. Smartsheet
  • Work with administrative teams to complete orders/close out open billing items
  • Manage reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
  • Perform other duties as assigned

Qualifications:
  • 5+ years of relevant dispatch/operations management experience
  • High school diploma or equivalent education
  • Strong understanding of FMCSA & DOT guidelines
  • Advanced knowledge of AS-400 and intermediate computer skills
  • Proficient with Microsoft Word, Excel and PowerPoint.
  • Ability to work under pressure and meet deadlines.
  • Ability to communicate both orally and in writing with a wide range of people.

EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic.
#NRSIND
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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