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Dispatch Operations Manager Jobs in Kansas (NOW HIRING)

HighGround

Dispatch Manager

Lenexa, KS · On-site

Manage daily dispatch operations, including scheduling, routing, and workforce planning * Monitor incoming service requests and ensure timely assignment of crews and resources * Serve as the primary ...

New

HighGround

Dispatch Manager

Lenexa, KS · On-site

Manage daily dispatch operations, including scheduling, routing, and workforce planning * Monitor incoming service requests and ensure timely assignment of crews and resources * Serve as the primary ...

New

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Dispatch Operations Manager information

See Kansas salary details

$26.8K

$56.1K

$92.3K

How much do dispatch operations manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for dispatch operations manager in Kansas is $56,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $63,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Kansas? For Dispatch Operations Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Kansas look for? The top searched job categories for Dispatch Operations Manager jobs in Kansas are:
What cities in Kansas are hiring for Dispatch Operations Manager jobs? Cities in Kansas with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Kansas as of May 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $56,087 per year, or $27 per hour.
Dispatch Manager- Kansas City, KS

Dispatch Manager- Kansas City, KS

Diesel Direct Inc

Kansas City, KS • On-site

Full-time

PTO

Posted 3 days ago

Diesel Direct rating

7.5

Company rating: 7.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Purpose of the Job

The Dispatcher Manager, Transport is a key figure supporting the Director of Dispatch, in realizing the strategic vision of the Supply and Dispatch organization. In this role, the Dispatcher Manager will play a critical part managing the Dispatch team while also taking on responsibilities that extend beyond our regional hubs. Their leadership will drive the optimization and implementation of dispatch solutions, resulting in business growth, continuous improvement, and enhanced customer service within the designated region. Additionally, they will provide vital analytical insights and perspectives to the Director of Dispatch in their area of responsibility.


Your primary objective is to efficiently manage essential dispatch operations, closely collaborating with Supply, Sales, Operations, Commercial, Finance, and Customers to drive strategic initiatives within your designated region. You will be responsible for leading a high-performing team of land dispatch leads, coordinators, and interns, ensuring seamless 24/7/365 operations.


Principal Responsibilities

  • Team Management - Supervise and manage dispatch personnel, both remote dispatch staff and in-office teams, ensuring effective communication and coordination. Responsible for the recruitment, onboarding, and training of new employees.
  • Scheduling / schedule management: Manage schedules for dispatch personnel, ensuring adequate coverage for all shifts; AM, PM, weekends & holidays, including PTO calendar management to ensure continuous coverage with adequate staffing.
  • Route Planning - Develop and optimize transportation routes for fuel delivery to ensure timely and efficient operations.
  • Coordination - Collaborate with WFS fuel supply team, drivers, and vendors to coordinate the entire fuel delivery process.
  • Inventory Management - Oversee fuel inventory levels, monitor consumption patterns, and implement strategies to maintain optimal stock levels.
  • Laid in Cost Management – Work with supply to determine sourcing based on supply and freight economics.
  • Risk Mitigation - Identify potential risks in fuel delivery operations and develop strategies with the Safety leadership team to mitigate them, ensuring smooth and secure deliveries.
  • Technology Utilization - Utilize pre-existing Dispatch management systems and technologies for real-time tracking, monitoring, and reporting. Suggest enhancements or implement new systems when needed.
  • Vendor Relations - Build and maintain positive relationships with fuel suppliers, Transport service providers, and other relevant vendors.
  • Problem Resolution - Address any issues or challenges that arise during fuel delivery, working to find prompt and effective solutions.
  • Continuous Improvement - Identify opportunities for process improvement and implement changes to enhance overall efficiency and effectiveness in fuel delivery dispatch.

Principal Networks & Contact Links

Internal

  • Regional Commercial Managers
  • National Account Manager
  • Regional Operations Managers
  • Domestic Sales Manager
  • HSE business partner
  • HR Business Partner
  • Operations Managers
  • Customer Experience Team
  • Billing Team

External

  • Commercial customers serviced by NA Land
  • Dispatch/In Truck Technology Vendors

Supervisory Responsibilities


  • The Dispatcher Manager is responsible for all employees in dispatching, including all the dispatchers and the dispatch support within their assigned region.


Education Required

  • College degree preferred and/or equivalent work experience


Work Experience Required


  • 2+ years of management experience as a Dispatch Manager, preferably in the fuel industry.

Technical Skills & Specific Knowledge Required

  • MS Office proficiencies
  • 2+ years of experience with OIR dispatching or similar dispatching systems.
  • 2+ years of experience with PDI or similar in-truck technology.


Behavioural Competencies Required


  • Relationship-building – Proven ability to work with key clients and potential clients within your designated region.
  • Teamwork – Strong team player and builder, receptive to ideas from others; globally diverse and works with others to deliver the desired result.
  • Focus – Delivery of high-quality work in a timely manner specific to your region.
  • Communication – Strong verbal, written, and presentation skills.
  • Customer Service - Present a positive image to internal and external customers and demonstrate commitment to resolving customer issues within your region.
  • Time management – Able to work under pressure on multiple tasks within agreed project timeframes specific to your region.
  • Influence – Strong people skills and ability to influence stakeholders and drive alignment within your region while collaborating and influencing the national organization.
  • Leadership - Ability to attract and recruit top talent; to motivate and coach others; and delegate effectively within your designated region.


Language Requirements

  • English – Excellent spoken & written

What Diesel Direct employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Diesel Direct logo

About Diesel Direct

Sourced by ZipRecruiter

Our Promise to You We’re here to reliably provide fuel to your site, vehicle or storage area, 24 hours a day, 365 days a year. We’ll help you eliminate driver downtime - just think of all the time gained when your drivers don’t have to self-fuel at fuel islands. We’re committed to offering a large selection of high-quality fuels, including diesel, bulk fuel, DEF, marine fuel, biodiesel, winter blends and more. We’ll make it easy for your business to schedule and monitor fuel, with our specialized solutions. And when you’re ready to plan ahead, we can lock fuel pricing with advanced supply agreements. This is our promise to you, and has been since 1998. Family-Oriented Culture Our business, team members, and partners are like family to us. We pride ourselves on a close-knit, family-oriented work environment where team members build expertise and long-standing careers as our business capabilities, fuel products, and services grow. We’re here for each other, our partners and our customers every day.

Industry

Oil and gas extraction

Company size

51 - 200 Employees

Headquarters location

Stoughton, MA, US

Year founded

1998

Social media

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