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Dispatch Manager Jobs in Rensselaer, NY (NOW HIRING)

Mohawk Ambulance Service

Dispatcher

Schenectady, NY · On-site

$19.87 - $21.37/hr

Starting rate based on prior EMS dispatch experience. Essential Functions: The following is not an exhaustive list of responsibilities for this position. As with all Mohawk staff Dispatchers may be ...

National Express Corp

Dispatcher

Schenectady, NY · On-site

$25 - $29/hr

... to dispatch standard operating procedures. * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues to management as ...

National Express Corp

Dispatcher

Schenectady, NY · On-site

... to dispatch standard operating procedures. * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues to management as ...

Trinity Transportation Ltd.

Dispatcher

Schenectady, NY · On-site

$25 - $29/hr

... to dispatch standard operating procedures. * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues to management as ...

Jbhunt

Dispatcher

Guilderland Center, NY

$18.20 - $22.75/hr

Job Title: Dispatcher Department: Supply Chain Country: United States of America State/Province ... Manage company equipment to improve operation efficiency and profitability through coordinating ...

Colonie Senior Service Centers, Inc.

Be Seen First

Transportation Dispatcher

Colonie, NY · On-site

$16 - $18/hr

What you'll do: · Coordinate daily transportation schedules · Dispatch drivers and support fleet operations · Work with outside agencies to reconcile monthly transport · Keep accurate records and ...

Williams College

Dispatcher

Williamstown, MA

$22 - $24/hr

Dispatching officers accordingly, monitoring multiple computerized alarm and card access systems, and appropriately responding to and directing other calls * Responsible for checking out equipment ...

Williams College

Dispatcher

Williamstown, MA · On-site

$22 - $24/hr

Dispatching officers accordingly, monitoring multiple computerized alarm and card access systems, and appropriately responding to and directing other calls * Responsible for checking out equipment ...

C & G Enterprises LLC

Dispatcher

Watervliet, NY · On-site

$18 - $20/hr

ABOUT THE ROLE C&G is on the lookout for a hands-on Dispatcher to oversee our final-mile delivery ... You'll manage 3rd-party delivery partners, track key performance indicators, and directly impact ...

C & G Enterprises LLC

Dispatcher

Watervliet, NY · On-site

$18 - $20/hr

Description ABOUT THE ROLE C&G is on the lookout for a hands-on Dispatcher to oversee our final ... You'll manage 3rd-party delivery partners, track key performance indicators, and directly impact ...

C & G Enterprises LLC

Dispatcher

Watervliet, NY · On-site

$18 - $20/hr

Job Type Full-time Description ABOUT THE ROLE C&G is on the lookout for a hands-on Dispatcher to ... You'll manage 3rd-party delivery partners, track key performance indicators, and directly impact ...

AppleOne

Dispatcher

Albany, NY

$21/hr

We are seeking a reliable, detail-oriented Emergency Roadside Service (ERS) Dispatcher to coordinate fleet vehicles and contracted providers. In this fast-paced, customer-focused role, you will ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Rensselaer, NY

Dispatch Manager information

See Rensselaer, NY salary details

$29.8K

$62.4K

$102.8K

How much do dispatch manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch manager in Rensselaer, NY is $62,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $71,000.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What cities near Rensselaer, NY are hiring for Dispatch Manager jobs? Cities near Rensselaer, NY with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Rensselaer, NY as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,438 per year, or $30 per hour.

Dispatcher

Mohawk Ambulance Service

Schenectady, NY • On-site

$19.87 - $21.37/hr

Full-time

Re-posted yesterday

Job description

Mohawk is currently seeking qualified individuals to work night shifts in our Dispatch Center!
Full-time pay starting at $19.87 - $21.37 per hour. Starting rate based on prior EMS dispatch experience.
Essential Functions:
The following is not an exhaustive list of responsibilities for this position. As with all Mohawk staff Dispatchers may be asked to do other related work as required in support of the broader mission and objectives of the company. Reasonable accommodation may be made, if possible, to enable individuals with disabilities to perform the essential functions below.
Under general or administrative supervision, and acting independently, with other counterparts in the same role, this position is responsible for:
  • Receiving and prioritizing emergency and non-emergency telephone and two-way radio calls from: the public, 911 call centers (PSAP-Public Safety Answering Points), healthcare facilities, hospitals and company employees.
  • Interacting with callers and clients who are requesting emergency transportation, non-emergency transportation and general information; via telephone, two-way radio systems or other mediums.
  • Using established protocols along with the computer-aided dispatch (CAD) system to evaluate the situation and take the appropriate actions.
  • Obtaining all needed information from caller, enter the information in the CAD and transmit necessary information to the units responding.
  • Evaluating incoming calls to determine appropriate level of Ambulance or Ambulette service required.
  • Monitoring the location and status of Company vehicles using GPS tracking and CAD software.
  • Dispatching of ambulances and monitoring of company operations regarding allocation of ambulances
  • Giving help to field units when needed
  • Transmitting information and messages upon request according to established procedures.
  • Inspecting equipment at beginning of each shift to ensure proper operation; reporting any issues or malfunctions.
  • Promoting a culture of professionalism and safety for all employees, patients, and stakeholders by adhering to workplace safety policies; observe, correct, and report safety concerns and deficiencies to the Communications Supervisors and/or Operations Coordinator.
  • Adhering to company, regional, state and federal policies while performing any/all work.

Please note that this is not a PSAP/911 dispatching position.
Qualifications:
  • Have the ability to actively listen and communicate effectively, with the ability to express ideas clearly and concisely both verbally and written.
  • Be proficient with computers and type a minimum of 25 WPM.
  • High School Diploma or GED

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift, carry and balance up to 15 pounds.

EEO Statement
Mohawk is an Equal Opportunity Employer and prohibits discrimination and harassment against any applicant or staff on the basis of race, color national origin, age, religion, sex, sexual orientation, gender, identity, transgender status, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, domestic violence victim status, known relationships or association with any member of a protected class, and any other characteristic protected by applicable law. This principle is applied to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, transfers, compensation, layoffs, benefits, discipline, leaves of absence, and treatment on the job for all job classifications. This policy applies to all staff of Mohawk and anyone providing services to the Company.

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