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Dispatch Manager Jobs in Dothan, AL (NOW HIRING)

Thompson Tractor

Supervisor II - EPG

Dothan, AL · On-site

This Supervisor position will be responsible for managing all Power Systems technicians. This ... The Service Supervisor will support the Service Dispatcher and/or Service Advisor in their daily ...

AAR Corp

Director of Maintenance

Ozark, AL · On-site

$150 - $240/hr

... management, minimum equipment list governance, and technical decision‑making. * Lead forecasting, maintenance planning integration, and operational risk mitigation across maintenance and dispatch ...

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Dispatch Manager information

See Dothan, AL salary details

$27.3K

$57.2K

$94.1K

How much do dispatch manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch manager in Dothan, AL is $57,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Dothan, AL? The most popular types of Dispatch jobs in Dothan, AL are:
What are popular job titles related to Dispatch Manager jobs in Dothan, AL? For Dispatch Manager jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Dothan, AL look for? The top searched job categories for Dispatch Manager jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Dispatch Manager jobs? Cities near Dothan, AL with the most Dispatch Manager job openings:
Dispatch Manager jobs near you

Communications Officer

City of Enterprise, AL

Enterprise, AL • On-site

$18.91 - $28.78/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Salary: $18.91 - $28.78 Hourly
Location : 501 S. Main Street, Enterprise, AL
Job Type: Full-Time
Job Number: 24-00118
Department: Police
Opening Date: 08/05/2026
Description
This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. An incumbent in this position may be designated "Senior Communications Officer."
Job Domains
MAJOR DUTIES
  • Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls, including 911 calls.

  • Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed.

  • Receives and processes non-emergency calls; forwards to appropriate department; receives and processes after-hours complaints from the general public.

  • Inquires, retrieves, and monitors data from ACJIC/NCIC database; ensures compliance with rules and regulations; retrieves and enters information related to warrants, stolen property, and missing persons.

  • Maintains contact with emergency personnel in the field; provides information to the responding units regarding location, directions, changes to circumstances, etc.; responds to information requests from responding units.

  • Provides pre-arrival instructions to callers in compliance with Alabama Emergency Medical Dispatch guidelines.

  • Coordinates assistance from other agencies and/or departments as requested, including contacting other agencies for response to specific instructions.

  • Operates telecommunications equipment, including radios, telephones, CAD and mapping systems, AJCIC/NCIC database, telecommunications devices, weather monitoring equipment, etc.

  • Monitors and utilizes non-emergency radios as needed.

  • Initiates warning sirens when advised by proper authorities and maintains testing of equipment.

  • Notifies power and cable companies during emergencies as advised by first responders.

  • Dispatches wrecker services as advised by law enforcement.

  • Maintains alarm systems and monitors security cameras.

  • Must be able to work overtime, non-standard hours, weekends, and holidays and change shifts as needed.
  • Performs related duties.

SUPERVISORY CONTROLS
The Communications Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
CONTACTS
  • Contacts are typically with department personnel, other city personnel, representatives of other emergency services agencies, hospital and other medical personnel, representatives of a variety of external agencies, utility providers, wrecker company employees, and the general public.

  • Contacts are typically to give or exchange information, resolve problems, provide services, and motivate persons.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Knowledge, Skills and Abilities
  • Knowledge of emergency communications principles and practices.

  • Knowledge of CJIC/NCIC policies and procedures.

  • Knowledge of emergency dispatch procedures.

  • Knowledge of radio and telecommunications equipment.

  • Knowledge of CAD system operations principles.

  • Skill in the use of computers and job-related software programs.

  • Skill in making decisions in high pressure and emergency situations.

  • Skill in public relations.

  • Skill in interpersonal relations.

  • Skill in oral and written communication.

  • Skill in typing proficiency of at least 25WPM, preferred.

  • Skill in the simultaneous operation of systems and equipment to involve and coordinate multi-agency response to calls.

  • Must have the ability to maintain emotional stability to work effectively in stressful situations.

  • Ability to attend and complete training as assigned.

Minimum Qualifications
  • Must possess a high school diploma or GED.

  • Must be at least 19 years old.

  • Proficiency in typing/ minimum of 25WPM is preferred.

  • Currently NCIC certified or have the ability to become certified within 6 months of employment.

  • Currently possess EMD certification or have the ability to become certified within 6 months employment.

  • Currently possess APCO certification or have the ability to become certified within 6 months of employment.

  • Must be able to report to workstation 30 minutes from notification in an emergency or standby situation.

  • Must not have any felony or misdemeanor crime convictions.

  • Must meet City of Enterprise physical standards which include drug and alcohol testing.

  • Must pass a background check and polygraph test.

  • Local dispatching experience is preferred, however, any combination of education and experience which provides the necessary qualifications listed above will be considered.

The City of Enterprise offers a comprehensive benefits package to full-time permanent employees that includes retirement, vacation and sick leave, paid holidays, medical and dental insurance, life insurance, and other supplemental insurances and deferred retirement saving plans. For a more detailed overview of our benefits package, please visit the Employee Benefits Summary within our website or contact the Human Resource Department at (334) 348-2699.
01
Do you possess a High School Diploma or GED?
  • No
  • Yes

02
Are you able to report to your workstation within 30 minutes of notification in an emergency or standby situation?
  • Yes
  • No

03
Are you at least 19 years of age?
  • Yes
  • No

04
Are you currently NCIC certified, EMD certified, and APCO certified, or do you have the ability to become certified in all three within 6 months of employment?
  • No
  • Yes

05
Do you have proficiency in typing, with a minimum speed of 25 words per minute?
  • No
  • Yes

06
Do you have any felony or misdemeanor crime convictions?
  • No
  • Yes

07
Are you able to meet the City of Enterprise physical standards, including drug and alcohol testing, and can you pass a background check and polygraph test?
  • No
  • Yes

08
Are you able to work overtime, non-standard hours, weekends, holidays, and change shifts as needed?
  • Yes
  • No

09
Do you have local dispatching experience or a combination of education and experience that qualifies you for this position?
  • No
  • Yes

Required Question

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